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4.0 out of 5

"A great hotel with great views of the falls, the only downside was that the reception area felt you were at Grand Central Station in NYC as there were ... " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

A romantic stay in the heart of Niagara Falls awaits you at Sheraton On The Falls Hotel. You'll be within steps of Oakes Garden Theatre and within a short 5-minute stroll of Casino Niagara. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa, and a casino.

You can enjoy TVs with cable channels, and all 669 rooms feature WiFi, coffee/tea makers, and free bottled water. Refrigerators and room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Safes, hair dryers, and phones are also available.

A relaxing day at Christienne Fallsview Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Massimo’s Italian, serves Italian cuisine and is open for dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the water park, indoor swimming pool, outdoor swimming pool, and nightclub. Business amenities include a conference center and a business center. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of a free casino shuttle.

Sights within a 10-minute walk of this 4-star Niagara Falls hotel include Crystal Caves and Fallsview Indoor Waterpark.

Room, 1 Queen Bed, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$113* Per night/room 26 Jan. - 27 Jan.

Room, 2 Queen Beds, View (Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, View (Falls View, High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, View (American Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sheraton On The Falls Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton On The Falls Hotel

Everyone (2) Family (2)
4 out of 5
Amazing views of the Falls. The room was spacious, comfortable and clean. Would be interested in seeing the refurbished rooms

Posted by on 4 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by FD

Thank you so much for taking the time to leave your feedback! We are beyond pleased to see you enjoyed your stay here at our property. We hope to see you again!

4 out of 5

Great Location

Pros: The view and size of the room
Cons: The lifts were very tired and there could be more lighting in the hallway
Location: Great location
A great hotel with great views of the falls, the only downside was that the reception area felt you were at Grand Central Station in NYC as there were so many people coming and going which was a little off putting. However it was the long weekend with Canada Day on the Monday so not surporising.

Posted by on 7 Jul. 2018

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4 out of 5
Great stay and very welcoming staff. Wouldn't hesitate in staying here again.

Posted by , from Brisbane, Australia on 27 Oct. 2017

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About the Sheraton On The Falls Hotel

Location 5875 Falls Ave, Niagara Falls, ON L2G3K7

Property Features

Sheraton On The Falls Hotel offers its guests a full-service spa, a water park (surcharge), and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 18 meeting rooms available. A casino, an outdoor pool, and a nightclub are also featured at the family-friendly Sheraton On The Falls Hotel. For a fee, parking is available. This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (43.7 km / 27.1 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Sheraton
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing https://www.wotif.com/Niagara-Falls-Hotels-Sheraton-On-The-Falls-Hotel.h194534-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.