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Niagara Grandview Boutique hotel

3.5 star property
Riverwalk bed & breakfast with free breakfast and restaurant

Photo gallery for Niagara Grandview Boutique hotel

Front of property
Superior Room, Balcony, River View
View from room
Exterior detail
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
5359 River Road, Niagara Falls, ON, L2G3E9
  • Place, Fallsview Indoor Waterpark
    ‪8 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Clifton Hill
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for King Deluxe

King Deluxe

King Deluxe

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Turret

5 bedrooms, premium bedding, down duvets, memory-foam beds

King Turret

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Estate

King Deluxe Estate

King Deluxe Estate

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Penthouse

King Deluxe Penthouse

King Deluxe Penthouse

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Penthouse Suite

Grand Penthouse Suite

Grand Penthouse Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for King Historic

King Historic

King Historic

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 51 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for King Historic Patio

King Historic Patio

King Historic Patio

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 51 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for King Turret Penthouse

5 bedrooms, premium bedding, down duvets, memory-foam beds

King Turret Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse Suite

Luxury Penthouse Suite

Luxury Penthouse Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for King Turret Estate

5 bedrooms, premium bedding, down duvets, memory-foam beds

King Turret Estate

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Estate

5 bedrooms, premium bedding, down duvets, memory-foam beds

Queen Deluxe Estate

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 70 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Deluxe Penthouse

5 bedrooms, premium bedding, down duvets, memory-foam beds

Queen Deluxe Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 74 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Balcony, River View

5 bedrooms, premium bedding, down duvets, memory-foam beds

Deluxe Suite, 2 Bedrooms, Balcony, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Terrace, Garden View

5 bedrooms, premium bedding, down duvets, memory-foam beds

Deluxe Suite, 2 Bedrooms, Terrace, Garden View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, Garden View

Deluxe Room, 2 Queen Beds, Terrace, Garden View

Deluxe Room, 2 Queen Beds, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony, River View

Deluxe Room, Balcony, River View

Deluxe Room, Balcony, River View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

5 bedrooms, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony, River View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

5 bedrooms, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony, River View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, River View

5 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Room, Balcony, River View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, River View

5 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Room, Balcony, River View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Niagara Falls

At Niagara Grandview Boutique hotel you'll be within just a 10-minute stroll of popular attractions like Fallsview Indoor Waterpark and Casino Niagara. Highlights at this Victorian B&B include free breakfast (local cuisine), a restaurant and free self-parking. .This business-friendly bed & breakfast offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find coffee/tea in a common area, a picnic area and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 20-minute walk of this 3.5-property class Ryerson B&B include Clifton Hill and Rainbow Bridge.
View more B&B in Niagara FallsOpens in a new window

What's nearby

  • Niagara River Gorge - 1 min walk - 0.0 km
  • Fallsview Indoor Waterpark - 8 min walk - 0.7 km
  • Casino Niagara - 8 min walk - 0.7 km
  • Clifton Hill - 11 min walk - 1.0 km
  • Niagara SkyWheel - 15 min walk - 1.3 km

Getting around

  • Niagara Falls Station - 19 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 84 min drive

Restaurants

  • ‪A&W - ‬5 min drive
  • ‪Country Fresh Donuts - ‬11 min walk
  • ‪Taku Sushi & Ramen - ‬8 min walk
  • ‪Hard Rock Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬11 min walk

About this property

Niagara Grandview Boutique hotel

Riverwalk bed & breakfast with free breakfast and restaurant
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Event space at this bed & breakfast measures 452 square feet (42 square metres) and includes conference space. The business-friendly Niagara Grandview Boutique hotel also features a terrace, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Niagara Grandview Boutique hotel was completed in February 2022.

This Victorian Niagara Falls bed & breakfast is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 4 levels
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Built in 1891
  • Local cuisine
  • Breakfast available (free)
  • Conference space
  • Coffee in lobby
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
Niagara Grandview Boutique hotel offers 17 accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Niagara Falls bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Luxury Room, 1 King Bed, River View | Terrace/patio
Niagara Creekside B&B
  • Breakfast included
  • Parking included
  • Free WiFi
  • Microwave
5.0 out of 5, Exceptional, 23 reviews
Niagara Creekside B&B

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Living room
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 452 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 1891
  • Fireplace in lobby
  • Renovated entire property - February 2022
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grandview Manor B&B
Niagara Grandview Manor
Niagara Grandview Manor B&B
Niagara Grandview Manor
Niagara Grandview Boutique
Niagara Grandview Boutique hotel Niagara Falls
Niagara Grandview Boutique hotel Bed & breakfast
Niagara Grandview Boutique hotel Bed & breakfast Niagara Falls

Frequently asked questions

What is the cancellation policy at Niagara Grandview Boutique hotel?

Niagara Grandview Boutique hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Niagara Grandview Boutique hotel?

Yep, Niagara Grandview Boutique hotel has a free self car park. Onsite parking is limited.

Does Niagara Grandview Boutique hotel have a waterslide?

No, there is no waterslide at Niagara Grandview Boutique hotel, but Fallsview Indoor Waterpark is a short 9-minute walk away.

Does Niagara Grandview Boutique hotel serve breakfast?

You bet, our guests are hooked on the free local cuisine breakfast here! Offered daily from 7:30 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Niagara Grandview Boutique hotel?

No, Niagara Grandview Boutique hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Niagara Grandview Boutique hotel?

Yep, you can grab a meal at Niagara Grandview Boutique hotel's onsite restaurant.

What time are check-in & check-out at Niagara Grandview Boutique hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Niagara Grandview Boutique hotel?

No, pets are not allowed.

Niagara Grandview Boutique hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 490 out of 729 reviews
Rating 8 - Good. 170 out of 729 reviews
Rating 6 - Okay. 41 out of 729 reviews
Rating 4 - Poor. 15 out of 729 reviews
Rating 2 - Terrible. 13 out of 729 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful B&B in convenient location with wonderful breakfast options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Boutique Hotel

Beautiful B&B type hotel. Love the old-style architecture, and the homemade breakfasts were great. Staff very friendly and helpful. Only minor thing was the hotel was not as conveniently located to WeGo stops as I had hoped, not bad, but a tad far after a long day of walking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Room was lovely and spacious. There was no fridge in the room but, other than that, this place gets a huge two thumbs up from us!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Basement rooms very damp and musty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Great place to stay. Lovely staff and wonderful breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located within walking distance to the falls, attractions and connecting Go bus. The Via Rail train and bus station are about20 minutes walk or a short taxi. The Niagara Grandview is a truly wonderful venue. The room is spacious and comfortable, a delicious breakfast is served in the dining room and the staff are super friendly and helpful. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Jul 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean. We had a good time. Breakfast pastries in the AM were amazing! Ice machine could use an upgrade since no mini fridge was in our room. Overall I recommend this place and would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Edrick, Chatham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful restored small boutique hotel. Very spacious and attractive room. Bed, pillows, and bathroom amenities were excellent. Fantastic shower and water pressure! Loved that a made to order breakfast was included, great danishes. Check-in person was very harried and could have been more customer friendly - especially about having to select breakfast choice and time NOW …but she got the job done. The grounds landscaping needs some TLC. Unfortunately we were only there for one night, and at a wedding for most of the time, so we had very limited time to enjoy the hotel but we would definitely return and stay for a bit longer.
Stayed 1 night in Aug 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast in a beautiful dining room. The hotel gives an impression of luxury. Room was spacious, but the bed felt more like a double than a queen size and the mattress was too soft for us. The hotel is in a quiet area yet close enough to the falls area
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location/very comfortable

Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodations, beautiful venue!
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Charming place to stay and the staff was very friendly, courteous and helpful. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Filomena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area for breakfast has a beautiful view and a lovely vibe. Had a great stay!
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property shows a bit of wear. The grounds surrounding this beautiful building are in need of some love and attention, again. We had a sense this property is lacking some of the attention needed to be it's best, particularly outdoors. Breakfast was fantastic, made to order and our hostess and chef gave us their best! Thank you!
Stayed 1 night in Jul 2025

6/10 Okay

Manish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay

Disappointed with room in basement, clearly there had been a leak in the ceiling which had been repaired and a humidifier was provided but didnt work. The chest of drawers had knobs with long screws on which i nearly cut myself several times and they did not close properly. The shower was very powerful but the bathroom was very small compared to the photos shown on the website. Provided with small bath towels. The terrace outside was open to everyone so no privacy if you opened your curtains. We stayed 3 nights in July and our room and bathroom was not cleaned and beds not made, only towels were changed. We mentioned this to Receptionist but did not get any further feedback. Breakfast was freshly cooked - you need to book a slot for breakfast and if you come late there is hardly any pastries/fruit left - it is NOT replenished. We found the pillows uncomfortable but they couldn't provide us with alternative pillows. On the final day we had lots of ants on our bedroom floor and we alerted the Receptionist. She said no one from maintenance was available. We asked for a hoover, but she did not have access. She came with dustpan and brush and bug killer which we didn't want to spray as we were sleeping in the room. There is no management at this property and we were quite disappointed with the room and service. We went there to celebrate my wifes 50th birthday and even added this on the booking, however, still given a poor room in the basement.
Damaged ceiling
other part of damaged ceiling
Terrace outsude room, no privacy
Hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

SHIGERU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicola, farnborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice b&b , clean and quiet with an excellent shower Breakfast options limited and had to be ordered the night before . The food looked nice good but had issues ie raw onion in quiche or fridge cold berries in warm crepes Very off putting to receive a notice upon check in asking that we do not eat snacks in our own room .
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosolino

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at this location! Breakfast was great, service was excellent, nice place to stay!
Stayed 1 night in Jul 2025