2/10 Terrible
Verified traveller
27 Mar 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pacific
3.5 star property
Hotel connected to the convention centre in Surabaya with free parking
Photo gallery for Hotel Pacific
Reviews
2.02.0 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
- Laundry room
Explore the area
Jl. Perak Timur No. 404, Surabaya, East Java, 60165
- House of SampoernaPlace, House of Sampoerna7 min walk
- Ampel MosquePlace, Ampel Mosque18 min walk
- ChinatownPlace, Chinatown2 min drive
- Surabaya (SUB-Juanda)Airport, Surabaya (SUB-Juanda)29 min drive
Room options
View all photos for Standard Room
Standard Room
- City view
- 14 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Superior Room
Superior Room
- City view
- 14 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Suite
Suite
- City view
- 40 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
Surabaya
At Hotel Pacific, you'll be connected to the convention centre and 1.6 km (1 mi) from House of Sampoerna. Highlights at this hotel include in-room free WiFi, fireplaces and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Surabaya hotel include Gedung PTP XXII and Red Bridge.
What's nearby
- House of Sampoerna - 7 min walk - 0.7 km
- Ampel Mosque - 18 min walk - 1.6 km
- Red Bridge - 2 min drive - 1.4 km
- Chinatown - 2 min drive - 1.3 km
- Pasar Atum Mall - 3 min drive - 2.7 km
Getting around
- Surabaya Kota Station - 8 min drive
- Surabaya Pasar Turi Station - 9 min drive
- Surabaya (SUB-Juanda) - 43 min drive
Restaurants
- Bubur Ayam 66 - 11 min walk
- Tandoori Corner - 4 min walk
- Takopi - 5 min walk
- coto makasar - 4 min walk
- Sego kucing ngagel - 3 min walk
About this property
Hotel Pacific
Hotel connected to the convention centre in Surabaya with free parking
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. There are 2 meeting rooms available. Hotel Pacific also features a terrace, a garden, and a picnic area. Free self parking is available. You'll have access to the outdoor pool at a partner property.
Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.
- 61 guestrooms or units
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Concierge
- Terrace
- Garden
- Outdoor picnic space
- Newspapers in lobby (free)
- ATM
- Smoking in designated areas
- Coffee shop
- Dining venue
Hotel Pacific offers 61 air-conditioned accommodations with fireplaces and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include a shower with a deep soaking bath and a rainfall showerhead, slippers and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- A coffee shop/cafe
- A restaurant
Things to do
- Outdoor pool (guest access)
Family friendly
- Access to nearby outdoor pool
- Laundry facilities
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- 2 meeting rooms
Outdoors
- Garden
- Picnic area
- Terrace
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bedroom
- Egyptian cotton sheets
Bathroom
- Deep soaking bathtub
- Free toiletries
- Private bathroom
- Rainfall showerhead
- Shower
- Slippers
- Towels provided
Entertainment
- LCD TV with premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Room service
More
- Air conditioning
- Desk
- Fireplace
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Cots (infant beds) are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
We should mention
- Alcohol isn't served at Hotel Pacific.
Property is also known as
Hotel Pacific Surabaya
Pacific Surabaya
Hotel Pacific Hotel
Hotel Pacific Surabaya
Hotel Pacific Hotel Surabaya
Frequently asked questions
What is the cancellation policy at Hotel Pacific?
Hotel Pacific offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hotel Pacific?
Yep, Hotel Pacific has a free self car park.
Are there any beaches close to Hotel Pacific?
The closest beach to Hotel Pacific is New Kenjeran Beach (7.1 km).
Are there hot tubs in the rooms at Hotel Pacific?
No, but there are deep-soaking baths in the guestrooms.
Is there a free airport shuttle available at Hotel Pacific?
No, Hotel Pacific does not offer an airport shuttle service.
Is there a bar or restaurant at Hotel Pacific?
Yep, you can grab a meal at Hotel Pacific's onsite restaurant.
What time are check-in & check-out at Hotel Pacific?
Check-in begins at 2 PM. Check-out time is noon.
Are pets allowed at Hotel Pacific?
No, pets are not allowed.
Hotel Pacific Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
4.0/10
Staff & service
2.0/10
Property conditions & facilities