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Lotte New York Palace

Premium bedding, in-room safe, desk, laptop workspace

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

A hotel lobby with a marble reception desk, a large abstract painting, and a view of the cityscape through a glass door.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Air-conditioning
Gym
Breakfast available

includes taxes & fees

1 Aug - 2 Aug

Explore the area

455 Madison Ave, New York, NY, 10022

Place, 5th Avenue
‪1 min walk‬
Place, Rockefeller Center
‪2 min walk‬
Place, Times Square
‪10 min walk‬
Airport, New York, NY (JFK-John F. Kennedy Intl.)
‪45 min drive‬

Room options

Executive Suite, 1 King Bed, Tower

Wonderful

City view
61 sq m
1 bedroom
Sleeps 4
1 King Bed

Room, 2 Double Beds (Skyline Cathedral View)

Wonderful

City view
33 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed (Skyline Cathedral View)

Wonderful

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Palace Studio Suite King

Excellent

City view
38 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower

Exceptional

City view
43 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed, Tower

City view
43 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Room, 2 Double Beds

Excellent

33 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 2 Double Beds (Cathedral View)

Excellent

City view
33 sq m
1 bedroom
Sleeps 4
2 Double Beds

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed

Wonderful

33 sq m
1 bedroom
Sleeps 2
1 King Bed

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed (Cathedral View)

Exceptional

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, 1 King Bed, Tower (Corner)

Wonderful

City view
112 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Tower (King)

City view
99 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite, 1 Bedroom (Palace, King)

City view
73 sq m
1 bedroom
Sleeps 3
1 King Bed

Signature Suite, 1 King Bed (Palace)

City view
108 sq m
1 bedroom
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Skyline Cathedral View)

Good

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

City view
33 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible (Cathedral View)

Very good

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible (Cathedral View)

City view
33 sq m
1 bedroom
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Accessible

Exceptional

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Room, 2 Double Beds, Accessible

Exceptional

City view
33 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 2 Queen Beds, Accessible, Tower

City view
43 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible, Tower (Corner)

City view
112 sq m
1 bedroom
Sleeps 4
1 King Bed

Signature Suite, 1 King Bed, Accessible (Palace)

City view
108 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Tower

City view
43 sq m
1 bedroom
Sleeps 2
1 King Bed

Executive Suite, 1 King Bed, Accessible, Tower

City view
61 sq m
1 bedroom
Sleeps 4
1 King Bed

Executive Studio, 2 Queen Beds, Tower

City view
61 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Suite, Tower (Corner with Pantry)

City view
112 sq m
1 bedroom
Sleeps 3
1 King Bed

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite, Multiple Beds (Palace, King and Two Doubles)

Exceptional

City view
71 sq m
2 bedrooms
Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Family Suite, Multiple Beds (Palace, 2 Kings)

Very good

City view
71 sq m
2 bedrooms
Sleeps 6
1 Double Sofa Bed and 2 King Beds

Suite, 2 Bedrooms, Corner (Corner)

City view
156 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds

Accessible Towers Corner Suite with Pantry

City view
1 bedroom
Sleeps 3
1 King Bed

Hastens Ultimate Sleep Suite

City view
1 bedroom
Sleeps 6
1 King Bed and 1 Queen Bed

Suite (Imperial)

City view
1 bedroom
Sleeps 8
1 King Bed

Suite (Towers Penthouse)

City view
1 bedroom
Sleeps 4
1 King Bed and 1 Queen Bed

Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

City view
Sleeps 6
2 Queen Beds and 1 King Bed

Suite, Tower (Towers Skyview Suite)

City view
Sleeps 2
1 King Bed

Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

City view
Sleeps 8
2 King Beds and 2 Queen Beds

About the area

New York

A luxury stay in the heart of New York awaits you at Lotte New York Palace. Within a short 5-minute stroll, you'll find 5th Avenue and Rockefeller Center. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a gym. .A day of pampering at The Palace Spa can include hot stone massages, detox wraps and mani/pedis. The restaurant, Villard, serves American cuisine and is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and steam room as well as access to free bike hire. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Manhattan hotel include Grand Central Terminal and Times Square.

What's nearby

5th Avenue - 1 min walk - 0.0 km
Rockefeller Center - 2 min walk - 0.2 km
Grand Central Terminal - 9 min walk - 0.8 km
Times Square - 10 min walk - 0.9 km
Central Park - 11 min walk - 1.0 km

Getting around

5 Av.-53 St. Station - 3 min walk
Grand Central - 42 St. Station - 9 min walk
LaGuardia Airport (LGA) - 31 min drive

Restaurants

‪Toasties - ‬1 min walk
‪Tartinery Café - Bar | Olympic Tower - ‬2 min walk
‪Cha CHA Matcha - ‬1 min walk
‪Mangia - ‬2 min walk
‪Inside Park at St Bart's - ‬2 min walk

About this property

Lotte New York Palace

Lotte New York Palace offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Lotte New York Palace. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

909 guestrooms or units

55 levels

Conference rooms

Built in 1981

Deli

Supervised kids' activities (surcharge)

Childcare (surcharge)

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Garden

Gift shop

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

Lotte New York Palace offers 909 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Plasma televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

Similar properties

Spa
Pet-friendly
Air-conditioning
Gym

includes taxes & fees

9 Aug - 10 Aug

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transport

Limo/town car service
Secured, covered valet parking on site (USD 110 per day)
Limited on-site valet parking
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gold Room
Pomme Palais
Villard

Things to do

Free bicycle rentals
Full-service spa
Health club
Shopping
Steam room

Family friendly

Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Garden

Full-service spa

Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

55 floors
Ballroom
Banquet hall
Built in 1981
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Pay films
Plasma TV with premium channels

Food and drink

Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Free weekday newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 149 per pet, per stay
Only dogs are allowed
Weight limit: 25 lb per pet

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Utility fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 24 to 100 per person
Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
Valet parking fee: USD 110 per day
Pet fee: USD 149 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

New York Palace

New York Palace Hotel

Palace Hotel

Palace New York

New York City Palace Hotel

Palace Hotel New York

Palace Hotel Nyc

Lotte New York Palace Hotel

Lotte Palace Hotel

Lotte New York Palace

Lotte Palace

Lotte New York Palace Hotel

Lotte New York Palace New York

Lotte New York Palace Hotel New York

Frequently asked questions

What is the cancellation policy at Lotte New York Palace?

Lotte New York Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte New York Palace?

As of 12 July 2026, prices found for a 1-night stay for 2 adults at Lotte New York Palace on 1 Aug 2026 start from AU$677, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte New York Palace?

Yep, Lotte New York Palace has secured covered valet parking for USD 110 per day.

Is there a spa on site at Lotte New York Palace?

Yep, The Palace Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

What makes Lotte New York Palace a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Lotte New York Palace.

Is Lotte New York Palace family-friendly?

You bet! With amenities such as supervised childcare, laundry facilities and free bike rentals, it's no surprise that Lotte New York Palace is a hit with families.

Does Lotte New York Palace serve breakfast?

Sure does, full breakfast is served weekdays between 6:30 AM and 11:00 AM and weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Lotte New York Palace?

No, Lotte New York Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Lotte New York Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lotte New York Palace?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Lotte New York Palace Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the property

Stayed 6 nights in Mar 2026

Verified

10/10 Excellent

Denise

2 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just a classic NYC experience with attentive staff, a bar from a century ago. Will stay there again.

Stayed 3 nights in Mar 2026

Verified

8/10 Good

Maria Lourdes

7 Mar 2026

Liked: Staff & service, property conditions & facilities

Best location in New York!

Stayed 7 nights in Feb 2026

Verified

10/10 Excellent

RACHEL

4 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are amazing. The room and bathroom were spacious and we enjoyed the view on the 39th floor.

Stayed 2 nights in Apr 2026

Verified

10/10 Excellent

Joanna

23 Feb 2026

MARIA

2 Mar 2026

Liked: Cleanliness, property conditions & facilities

Clean room, Shops nearby...

Stayed 4 nights in Dec 2025

Verified

10/10 Excellent

Kambiz Kyle

2 Apr 2026

Liked: Cleanliness

Fabulous staff. Overall great experience

Stayed 5 nights in Mar 2026

Verified

10/10 Excellent

Nicole

17 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel & lobby were beautiful. The room was ok. The view was amazing.

Stayed 5 nights in Dec 2025

Verified

10/10 Excellent

Karla

9 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like the side of the room. We appreciate the view, the location, and the fact that it’s situated in the heart of Manhattan on Madison.

Stayed 4 nights in Apr 2026

Verified

10/10 Excellent

Julie

19 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Simply stunning place to stay close to everything highly recommend

Stayed 3 nights in Dec 2025

Verified

10/10 Excellent

Rajal

9 Apr 2026

Liked: Cleanliness, amenities, property conditions & facilities

I didn't like the auto 20% gratuity at the restaurant, but the food was good if not over priced. Cleaning staff was great.

Stayed 7 nights in Mar 2026

Verified

10/10 Excellent

Noor us

5 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was very nice & memorable stay.

Stayed 3 nights in Dec 2025

Verified

10/10 Excellent

Yolanda

6 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

I really we love this hotel so beautiful!!

Stayed 2 nights in Dec 2025

Verified

10/10 Excellent

Roger

29 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always the best. View on west side of St Patrick’s is always a joy.

Stayed 3 nights in Mar 2026

Verified

8/10 Good

Bethune

16 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff at Lotte was excellent. The room was clean and the location was superb!

Stayed 2 nights in Feb 2026

Lotte New York Palace

Photo gallery for Lotte New York Palace

Reviews

Popular amenities

Explore the area

Room options

View all photos for Executive Suite, 1 King Bed, Tower

Executive Suite, 1 King Bed, Tower

View all photos for Room, 2 Double Beds (Skyline Cathedral View)

Room, 2 Double Beds (Skyline Cathedral View)

View all photos for Room, 1 King Bed (Skyline Cathedral View)

Room, 1 King Bed (Skyline Cathedral View)

View all photos for Palace Studio Suite King

Palace Studio Suite King

View all photos for Room, 2 Double Beds, Tower

Room, 2 Double Beds, Tower

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

View all photos for Room, 2 Double Beds (Cathedral View)

Room, 2 Double Beds (Cathedral View)

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

Room, 1 King Bed (Cathedral View)

View all photos for Suite, 1 King Bed, Tower (Corner)

Suite, 1 King Bed, Tower (Corner)

View all photos for Suite, 1 Bedroom, Tower (King)

Suite, 1 Bedroom, Tower (King)

View all photos for Suite, 1 Bedroom (Palace, King)

Suite, 1 Bedroom (Palace, King)

View all photos for Signature Suite, 1 King Bed (Palace)

Signature Suite, 1 King Bed (Palace)

View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View)

Room, 1 King Bed, Accessible (Skyline Cathedral View)

View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View)

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

View all photos for Room, 1 King Bed, Accessible (Cathedral View)

Room, 1 King Bed, Accessible (Cathedral View)

View all photos for Room, 2 Double Beds, Accessible (Cathedral View)

Room, 2 Double Beds, Accessible (Cathedral View)

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

View all photos for Superior Room, 2 Double Beds, Accessible

Superior Room, 2 Double Beds, Accessible

View all photos for Room, 2 Queen Beds, Accessible, Tower

Room, 2 Queen Beds, Accessible, Tower

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

Suite, 1 King Bed, Accessible, Tower (Corner)

View all photos for Signature Suite, 1 King Bed, Accessible (Palace)

Signature Suite, 1 King Bed, Accessible (Palace)

View all photos for Room, 1 King Bed, Accessible, Tower

Room, 1 King Bed, Accessible, Tower

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

Executive Suite, 1 King Bed, Accessible, Tower

View all photos for Executive Studio, 2 Queen Beds, Tower

Executive Studio, 2 Queen Beds, Tower

View all photos for Suite, Tower (Corner with Pantry)

Suite, Tower (Corner with Pantry)

View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)

Family Suite, Multiple Beds (Palace, King and Two Doubles)

View all photos for Family Suite, Multiple Beds (Palace, 2 Kings)

Family Suite, Multiple Beds (Palace, 2 Kings)

View all photos for Suite, 2 Bedrooms, Corner (Corner)

Suite, 2 Bedrooms, Corner (Corner)

View all photos for Accessible Towers Corner Suite with Pantry

Accessible Towers Corner Suite with Pantry

View all photos for Hastens Ultimate Sleep Suite

Hastens Ultimate Sleep Suite

View all photos for Suite (Imperial)

Suite (Imperial)

View all photos for Suite (Towers Penthouse)

Suite (Towers Penthouse)

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

View all photos for Suite, Tower (Towers Skyview Suite)

Suite, Tower (Towers Skyview Suite)

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)