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"We got such a good price for our 5 night stay through Wotif that I joked to my friends that I thought we might be staying in the broom cupboard. In fa
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A luxury stay in the heart of New York awaits you at Lotte New York Palace. Within steps you'll find 5th Avenue and St. Patrick's Cathedral within a short 5-minute stroll. Highlights at this family-friendly hotel include 3 bars/lounges, a full-service spa, and a restaurant.
WiFi, wired Internet, and plasma TVs are featured in all 909 rooms. Minibars provide refreshments, and 24-hour room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free weekday newspapers, in-room massages, and safes are also available.
A day of pampering at The Palace Spa can include hot stone massages, detox wraps, and mani/pedis. The restaurant, Villard, serves American cuisine and is open for breakfast, brunch, and lunch. Troubles Trust is the hotel's own cocktail bar. Enjoy the health club and steam room as well as access to free bike rentals. Business travelers can take advantage of a conference center, a business center, and limo/town car service. Additionally, you'll find WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Attractions within a 10-minute walk of this 4.5-star Midtown hotel include Rockefeller Center and Top of the Rock.
Lotte New York Palace ratings based on 2 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Lotte New York Palace
Everyone (2)
5 out of 5
Luxury hotel in good location
Pros:The blinds in the room were fantastic, and cut out all the light, so we didn't wake up early.
Location:It was about 9 blocks south of Central Park, so an easy walk. Close to the Rockerfeller Centre, and MOMA and the Subway to go other places.
We got such a good price for our 5 night stay through Wotif that I joked to my friends that I thought we might be staying in the broom cupboard. In fact we got a large bedroom, with seating, and windows on 2 sides, and beautiful furnishings and mirrors and lamps. We were on the 17th floor, with no particular view, but the lift zoomed up there in no time. When we looked around some of the facilities (function rooms) in the old part of the hotel, they were truly luxurious. The day we arrived, we couldn't get an early check in, but were offered use of the steam room and showers in the spa to freshen up, which was fantastic even after a relatively short travel time. There were no coffee or tea making facilities in the room, which was disappointing, especially as room service was pretty expensive, I think 33usd for a continental breakfast for example, although I am sure it would have been lovely. We got charged for items from the mini bar, as we moved them around to put something of our own in to cool down, but this charge was reversed. It was a lovely place to stay at the end of our holiday, and a respite from the madness of New York within it's walls!
Posted by Sue, from Australia on 14 Apr. 2017
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Comment from Hotel Management
18 Apr. 2017
by Victor
Thank you very much for your excellent rating and feedback. We are delighted that you had an enjoyable holiday and stay with us.
We look forward to serving you again.
Sincerely,
Victor
5 out of 5
Excellent staff
All staff very helpful - from Front Desk/ Reception to Concierge, Housekeeping and Doormen.
Great location.
Lotte New York Palace offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have WiFi and wired Internet for a fee. Business amenities include a business center and limo/town car service. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Lotte New York Palace. Parking is available for a fee. This 4.5-star New York hotel is smoke free.
909 guestrooms or units
55 levels
3 bars or lounges
Built in 1981
Dining venue
Coffee shop
Supervised kid's activities (surcharge)
Childcare (surcharge)
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired Internet access - surcharge
Parking
Valet parking (surcharge)
Transport
Airport: New York, NY (LGA-LaGuardia) (15.2 km / 9.4 mi)
Train station: New York Grand Central Terminal Station (1.6 km / 1 mi)
Metro station: 51 St. Station (0.4 km / 0.2 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Lotte New York Palace offers 909 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Plasma television
Premium channels
Movies for purchase
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Weekday newspapers (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Lotte New York Palace has a restaurant on site.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Troubles Trust - Onsite cocktail bar.
Tavern on 51 - Onsite bar. Open select days.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
24-hour room service is available.
Spa Services
Hot stone massage
Manicures and pedicures
Detoxification wrap
Body wraps
Body treatments
Body scrubs
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 2 AM
Minimum check-in age is 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
Pets: USD 125 per pet, per stay
Only dogs are allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 24 and USD 100 per person (approximately)
Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
Valet parking fee: USD 80 per night
Pet fee: USD 125 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
