Life Hotel New York

3.5 star property
Hotel with a coffee shop/cafe, steps from Empire State Building

Photo gallery for Life Hotel New York

Bar (on property)
Exterior detail
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is AU$374
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
19 West 31st Street, New York, NY, 10001
  • Empire State Building
    ‪3 min walk‬
  • Macy's
    ‪5 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Deep-soaking bath
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Deep-soaking bath
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Deep-soaking bath
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Sofa Bed

8.4 out of 10
Very good
(29 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Deep-soaking bath
Private bathroom
  • Sleeps 4
  • 1 Twin Futon and 1 King Bed

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About the area

New York

Life Hotel New York puts you in the heart of New York, steps from Empire State Building and within a 10-minute stroll of Macy's. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Other amenities include a coffee shop/cafe, multilingual staff and a lift. To-go breakfast is available daily between 6:30 AM and 1:00 PM. .With a stay at this 3.5-property class Manhattan hotel, you'll be 0.6 km (0.4 mi) from Madison Square Garden.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 34 St. Station (Herald Square) - 4 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Food Gallery 32 - ‬3 min walk
  • ‪Jongro BBQ - ‬4 min walk
  • ‪Woorijip - ‬3 min walk
  • ‪Grace Street Coffee & Desserts - ‬3 min walk
  • ‪Osamil - ‬1 min walk

About this property

Life Hotel New York

Hotel with a coffee shop/cafe, steps from Empire State Building
There's a coffee shop/cafe on site. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a lift are also featured at Life Hotel New York.

This 3.5-star New York hotel is smoke free.

  • 98 guestrooms or units
  • 10 levels
  • Built in 1894
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Lift
  • No smoking on site
  • Coffee shop
Life Hotel New York offers 98 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee
  • A coffee shop/cafe

Restaurants on site

  • Blue Mezze Cafe

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (79 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)

More

  • 10 floors
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 33.28 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 0 to 20 per person
  • Nearby parking fee: USD 50 per day (800 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Herald Hotel
Herald Square Hotel New York
Herald Square New York
Hotel Herald
Hotel Herald Square
The Life Hotel
Life Hotel NoMad
Luxe Life Hotel New York
Life Hotel New York Hotel
Life Hotel New York New York
Life Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Life Hotel New York?

Life Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Life Hotel New York?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Life Hotel New York on 1 Sept 2025 start from AU$322.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Life Hotel New York?

The closest beach to Life Hotel New York is Coney Island Beach (19.6 km).

Are there hot tubs in the rooms at Life Hotel New York?

No, but there are deep-soaking baths in the guestrooms.

Does Life Hotel New York serve breakfast?

Yep, to-go breakfast is offered daily from 6:30 AM to 1:00 PM.

Is there a free airport shuttle available at Life Hotel New York?

No, Life Hotel New York does not offer an airport shuttle service.

What time are check-in & check-out at Life Hotel New York?

Check-in begins at 3 PM. Check-out time is 11 AM.

Life Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1202 reviews
Rating 8 - Good. 311 out of 1202 reviews
Rating 6 - Okay. 125 out of 1202 reviews
Rating 4 - Poor. 46 out of 1202 reviews
Rating 2 - Terrible. 42 out of 1202 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in May 2025

10/10 Excellent

Tyler

Stayed 1 night in May 2025

10/10 Excellent

katharine

Liked: Cleanliness, staff & service, property conditions & facilities
The man at reception was extremely kind and welcoming. The beds were comfortable and we appreciated the large bathroom, though the water pressure was a bit lacking. It was quiet and we loved the general ambiance. Great, great location and easy parking.
Stayed 1 night in May 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities

Disappointed!

When we arrived, I didn't care for the room we were assigned (floor had not seen polyurethane in years, bathroom was small, room had a very small desk. (Pictures on a website can be deceiving). I went to the front desk, without yelling, or raising my voice. I explained the situation. The manager was called over. When he came over, he didn't say, "How may I help you?" He shrugged his shoulders, nodded his head as an indication for me to start talking. I explained the situation and he said: "You are telling me this, why? Just to tell me or you want me to do something about it?" At that point an employee (I don't know his name, who was VERY nice) told the manager about another room, which he showed me and we took. While the room itself was not larger, the bathroom, the floor and the desk in the room were better. I asked for a 'wake up' call, that would be in addition to setting the alarm on my phone. I was told by one of the female night shift employees: "We don't do wake up calls!" A guest asked for a corkscrew to open a wine bottle. She was handed one and told she had to open the bottle, there in the lobby. She couldn't take the opener to her room An older female guest inquired about parking. She was handed a map, told to scan the QR code and was given no help beyond that by the female night shift employee. No refrigerator in the room either. I understand this is a boutique hotel, but a positive personality and a 'warm' attitude go a long way.
Stayed 9 nights in May 2025

10/10 Excellent

Martshaidy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
LOVED Chris at the front. Such a great guy and great hotel super clean and looks exactly like the photos
Stayed 3 nights in Mar 2025

10/10 Excellent

Gervasio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

Lauren

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Their marketing team gets an A+ and their staff is great. Unfortunately we were taken in by the photos online and regret our stay there. Rooms are tiny and the bathroom was so small it could barely fit one person at a time. Television never worked all week. No in room refrigerator or coffee maker. Telephone in the room would light up so brightly at night it would wake you up so we had to cover it with a towel. Air conditioner would constantly shut off and the room would get very warm although it’s saving grace was that it was so loud when it was working that it would almost drown out the noise outside the building at night. All most….
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People Buy People and the Life Team is Amazing!

The hotel has a great location, a nice vibe and comfy stylish rooms. I really enjoyed my stay and thought the value was exceptional. All that is great, but the team at the hotel (and not a large team) were all just lovely and sincere. Chris on the desk on my check in was holding down the fort when colleagues called out, but he had it under control and had a super sense of humor. I'll be back.
Stayed 3 nights in May 2025

8/10 Good

Paul Andrew, Leigh-On-Sea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Life hotel is perfect for a visit to New York. Situated 1 block from Empire State, 5 minute walk to Macys or Maddison Square Gardens.Close to 5th avenue and Times square about 12 minute walk. Plus several subways near by i.e. Penn Station and Herald Square making it so well situated to get around New York. Like most US hotels breakfast not included but you do get 15% voucher off for breakfast not sure if this is for once or whole duration of stay. You are also supposed to get voucher each day for free tea and coffee in the morning. We only got 1st day but as we didnt like the tea or coffee on 1st day didnt enquire why we didnt get subsequent vouchers. Neither of our rooms had a view, well you just had a view of a brick wall and a fire escape. But that said staff friendly and helpful, rooms met our needs though would have preferred a firmer matress but accept thats personal choice
Stayed 5 nights in May 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Room was pleasant, comfortable bed, nice bathroom, good location, nice restaurants, but noise of street was too loud in room. No staff to help you bring in your suitcases or take them up to your room. No morning wake up call. Room phone didn't work. Some lights didn't work, some light bulbs were dimming. No complimentary water.
Stayed 1 night in May 2025

2/10 Terrible

gaspare

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst experience ever. One small window overlooking a dark and dirty alley full of garbage. Room so small you could barely move around and there was no space for the luggage. Staff very rude and unhelpful.
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in May 2025

2/10 Terrible

Olivia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable & inconvenient stay. A fire alarm went off daily & the front deck was unhelpful. Interrupted meeting & sleep because of it. 7th floor had a disturbing odor. Despite my communication with the staff they didn’t seem as if they had any resolutions or wanted to assist resolving. I felt as if I was both them. Very disappointed
Stayed 3 nights in May 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it to much I’ll be back this Friday! My new go-to hotel!
Stayed 4 nights in May 2025

6/10 Okay

Christa

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Cleona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Russell, Fairfield, CA, 94534

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & staff were wonderful! Our only criticism was that the rooms were a bit small. Bar was great!
Stayed 8 nights in May 2025

6/10 Okay

Lester

Stayed 5 nights in May 2025

10/10 Excellent

Spanish

Stayed 1 night in May 2025

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit dated but I’m impressed by how clean the room is. Staff Rahemen was 5 stars. He was so helpful, upbeat, nice, and super accommodating. He is a gem. He made our stay very comfortable and memorable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Lior

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

Uncomfortable rooms and expensive

I got a room on the first floor above the lobby with scaffolding in the window. After requests, they agreed to change to an identical room without scaffolding, when everyone walking on the street sees you in the room, at an exorbitant price of $350 per night. After a terrible night with noise from the lobby and the street, they moved me to another floor with a window facing an internal dark courtyard. The lobby staff is nice and helpful, but the hotel itself is not to my taste and I would not recommend it.
Stayed 3 nights in Apr 2025

2/10 Terrible

Michael

Stayed 2 nights in Apr 2025