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DoubleTree by Hilton Metropolitan - New York City

4-star property
569 Lexington Ave, New York, NY 1800 796 370
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57%
of guests recommend
3.9 out of 5
Wotif Guest Rating
View all 12 Wotif Guest Reviews

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Hotel Description

DoubleTree by Hilton Metropolitan - New York City puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and St. Patrick's Cathedral. Highlights at this Art Deco hotel include a restaurant, a 24-hour fitness centre and a bar/lounge.

TVs with cable channels are featured in all 764 rooms, and you can enjoy WiFi, wired Internet and free newspapers. Premium bedding and free toiletries are nice touches to enhance your stay. Safes, hairdryers and phones are also available.

The restaurant, Met Grill, serves American cuisine and is open for breakfast. Met Bar is the hotel's own lobby lounge. 12000 square feet (1115 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a fitness centre and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Midtown hotel include Chrysler Building and Rockefeller Center.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$201* Per night/room 10 Nov. - 11 Nov.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Metropolitan - New York City ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Metropolitan - New York City

Everyone (10) Family (2)
3 out of 5
Loved the location didn’t like the lack of free wifi , even as an hhoners member, staff couldn’t even sort out my membership details to obtain points, next time I’ll stay at the Marriott near by

Posted by on 23 Jul. 2019

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5 out of 5
Perfect position, amazing staff, great facilities.

Posted by on 3 Apr. 2019

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4 out of 5
Rooms were to cramp d for 4 people- one of us had to sleep on the floor

Posted by on 19 Dec. 2018

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5 out of 5
Great location, friendly staff and delicious cookies!

Posted by on 27 Oct. 2018

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3 out of 5

Posted by on 25 Sep. 2018

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4 out of 5

Nice

You have to ask for extras like a fridge. But general comfort location very good

Posted by , from atlanta on 18 Jul. 2018

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4 out of 5
It was nice, the bed was very comfy. But there was no fridge and we didn’t like the bathroom.

Posted by on 26 Jun. 2018

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3 out of 5
Very disappointed with the attitude of the reception staff.

Posted by on 9 Jun. 2018

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4 out of 5

Nice hotel in good area

Hotel was nice and close to everything. Subway on the corner for uptown and downtown. Would be nice to have a fridge in the room for water etc. We asked for one and they obliged. Security deposit is a bit steep, but use credit card for this so you don’t miss the cash. Staff friendly and helpful, and we had a smooth check in and check out. Don’t book anything to your room just pay at the bar, could be a few extras on there you didn’t have. Overall a pleasant stay.

Posted by , from Adelaide South Australia on 11 Feb. 2018

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5 out of 5
Pros: The location
We stayed here in August 2017 for a week. The hotel was in a excellent location. There is a subway stop on the corner of the block about 20m from the hotel entrance and another subway a few blocks away. There are many shops on the same block and a Starbucks on the block across the road also next to a subway entrance. The front desk could be quite busy, We had to wait for 20 minutes at one point as there was only 2 people on the desk. The AC in our room was ok but we couldn't get the temperature lower. We asked for assistance but the issue couldn't/wasn't fixed. They have a car service to JFK and a taxi to/from La Guardia is about $30. IWewill definitely stay here again when I return to NYC

Posted by on 18 Aug. 2017

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About the DoubleTree by Hilton Metropolitan - New York City

Location 569 Lexington Ave, New York, NY 10022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference rooms. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Metropolitan - New York City. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 764 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1961
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (11.1 km / 6.9 mi)
  • Train station: New York Grand Central Terminal Station (1.3 km / 0.8 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Metropolitan - New York City offers 764 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • HD television
  • Cable channels
  • Films for purchase
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Met Bar – On-site lobby lounge.

Met Grill – This restaurant specialises in American cuisine and only serves breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 60 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • DoubleTree by Hilton Metropolitan - New York City Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.