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4.3 out of 5

"So clean!! We were impressed by the cleanliness of this property: was a comfortable stay and would definitely recommend. " More

By a verified traveller on Tue 26 Jul 2022

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Hotel Description

Quality Inn Napier places you in the center of Napier, steps from Marine Parade and within a short 5-minute stroll of Napier Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and laundry facilities. On weekend mornings buffet breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of limited parking.

Sights within a 10-minute walk of this 3-star Napier South hotel include Opossum World and Napier Soundshell.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$137* Per night/room 18 Dec. - 19 Dec.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Twin Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Napier ratings based on 480 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn Napier

Everyone (200) Couples (170) Business (1) Family (102)
5 out of 5
So clean!! We were impressed by the cleanliness of this property: was a comfortable stay and would definitely recommend.

Posted by on 26 Jul. 2022

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5 out of 5

Posted by on 23 May 2022

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5 out of 5
Location is great, other than a slightly hard pillow and mattress the room was in perfect order. Would stay again, thanks!

Posted by on 17 May 2022

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Comment from Hotel Management

20 May 2022 by Hotel reception

Many thanks for your stay. We certainly hope to welcome you again in the future.

5 out of 5
good location,nice view

Posted by on 18 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by Hotel reception

Many thanks for your stay. We certainly hope to welcome you again in the future.

5 out of 5
Booked for my parents - they enjoyed their stayed said it was clean and service was great!

Posted by on 13 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by Quality Inn Napier

Many thanks for your stay and your most valued feedback. We are very pleased your parents enjoyed their stay :-)

2 out of 5
WE DID NOT STAY THERE. OUR ROOM WAS UPSTAIRS & There was no lift! I am 75 with a smashed ankle and cannot climb stairs. So we paid more $$ and went somewhere else on flat ground.

Posted by on 10 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by The team

We are sorry to hear the placement of the room booked was not suitable. Of course we are always happy to move guests when we have the availability and regret this was not possible over these dates. Take care!

5 out of 5
Slightly pricey for unit but would stay again

Posted by on 20 Jan. 2022

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Comment from Hotel Management

20 Jan. 2022 by Hotel Reception

Many thanks for your most feedback your comments will be passed on to our team. We certainly hope to welcome you again!

4 out of 5
well presented and convenient accoommodation with most facilities akthough the pool was closed due to covid?

Posted by on 1 Jan. 2022

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Comment from Hotel Management

20 Jan. 2022 by Hotel Reception

Many thanks for your feedback your comments will be passed on to our team. The pool does remain closed during the Orange setting as we do not wish to compromise anyone's safety. We certainly hope to welcome you again!

4 out of 5
Wonderful location. Great staff. Had an issue with our air conditioning not cooling and we were offered a new room as they could not fix it, which was excellent service. Would recommend and would be happy to stay there again. Just a shame their pool was closed unser Orange traffic light settings, but that cannot be helped. The water fountains across the road helped keep the kid happy and cool during the 30 degree heat.

Posted by on 24 Dec. 2021

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Comment from Hotel Management

3 Jan. 2022 by Hotel Reception

Many thanks for your stay and for taking the time to share feedback. We are pleased you enjoyed your stay. We hope to welcome you again!

4 out of 5
Place was great. Rooms a little on the small side but great for one night. Was different to find a parking space with a 4wheel drive, couldn’t fit under the car park and other spaces were taken up by vehicles that could’ve fit under. Had to park on the road which was not ideal. Staff were quick n efficient, no fluffing round, was great!

Posted by on 6 Oct. 2021

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About the Quality Inn Napier

Location 311 Marine Parade, Napier, 4110

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Quality Inn Napier also features an outdoor pool, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. This 3-star Napier hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Napier offers 60 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 11:30 AM.

Quality Inn Napier has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 8:30 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 8:30 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15.00 and NZD 25.00 for adults, NZD 15.00 and NZD 25.00 for children (approximately)
  • Crib (infant bed) fee: NZD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Napier Quality Inn
  • Quality Inn Napier
  • Quality Napier
  • Quality Inn Napier Travel Hotel Napier
  • Quality Inn Napier Hotel
  • Quality Inn Napier Napier
  • Quality Inn Napier Hotel Napier

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.