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4.6 out of 5

"Enjoyed our 2 day stay at the Quest Napier, it had everything we needed and liked having a small table & chairs to eat in the room. Great location wit ... " More

By a verified traveller on Fri 01 Mar 2024

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Hotel Description

A luxury stay in the heart of Napier awaits you at Quest Napier Serviced Apartment. Within steps you'll find Municipal Theatre and Opossum World within a short 5-minute stroll. Highlights at this aparthotel include in-room kitchenettes, free WiFi, and Smart TVs.

Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free local calls, a ceiling fan, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Netflix, an iron/ironing board, and a desk are also available. Limited housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby, and tour/ticket assistance. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Napier South aparthotel include Daily Telegraph Building and Marine Parade.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$180* Per night/room 24 Mar. - 25 Mar.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Napier Serviced Apartment ratings based on 337 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Napier Serviced Apartment

Everyone (140) Couples (153) Business (1) Family (42)
5 out of 5
Enjoyed our 2 day stay at the Quest Napier, it had everything we needed and liked having a small table & chairs to eat in the room. Great location with walking distance to shops and the beach. Would definitely stay again in the future.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Your Quest Napier Team

Dear Rachel, Thank you for taking the time to leave a review. It's always a pleasure knowing our guests had a wonderful stay with us. And I do hope you will find the opportunity to visit us all again in the near future. I will pass on your wonderful review to the team and I am sure they will be thrilled as I am to know you had an enjoyable stay. Warm regards

5 out of 5
Super nice guy at reception, very helpful

Posted by on 28 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Your Quest Napier Team

Dear Eryl, Thanks for the wonderful review :) We hope to see you again soon! Warm regards

5 out of 5
Well priced comfortable accommodation in a great location

Posted by on 31 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by your Quest Napier team.

Hi Vince, Thank you very much for your wonderful review. We are delighted you enjoyed the overall experience and thank you for being great guests. We look forward to welcoming you back in the future. Kind regards,

5 out of 5
Ideal location

Posted by on 24 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by Your Quest Napier Team

Hi Jeremymany thans for your great feedback - we look forward to welcoming you back soon. Warm regards

5 out of 5
Tiles in bathroom were slippery after shower.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

13 Oct. 2023 by Warm regards the Quest Napier team.

Dear Wendy, Thank you for the lovely review of your stay with us. We are pleased you enjoyed your stay and I have passed your comments onto our management team and hope to welcome you back soon.

5 out of 5

Posted by on 29 Aug. 2023

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Comment from Hotel Management

30 Aug. 2023 by Your Quest Napier Team

Dear Malae, thank you very much for the kind review, we are glad that you enjoyed our comfortable rooms and central location and look forward to welcoming you back soon

5 out of 5
Fantastic location

Posted by on 23 Jul. 2023

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Comment from Hotel Management

25 Jul. 2023 by the Quest Napier team

Hi Nolan, Thank you so much for your feedback and we are glad to know that you enjoyed your stay with us

5 out of 5
We enjoyed our stay at quest it was central to Napier.

Posted by on 23 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by the Quest Napier team.

Dear Deborah, Thank you very much for your wonderful feedback, we are glad that you enjoyed your stay and look forward to welcoming you back again soon. Warm regards

5 out of 5
Very easy to get around town. Staff were very welcoming and helpful.

Posted by on 15 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by the Quest Napier team.

Hi Emma, Thank you for your review, We are so pleased that you have enjoyed your time with us here at the Quest Napier and hope that you will be back again soon. With our very best regards

4 out of 5

Posted by on 5 Jun. 2023

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Comment from Hotel Management

18 Jul. 2023 by the Quest Napier Team

Dear Beverley, Thanks for the wonderful review :) We hope to see you again soon! Warm regards

About the Quest Napier Serviced Apartment

Location 176 Dickens Street, Napier, 4110

Property Features

As a guest of Quest Napier Serviced Apartment, you'll find a fitness center, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Napier aparthotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Built in 2009
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

  • In-room kitchenette
  • Select Comfort beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, window guards, and outdoor lighting in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Napier Serviced
  • Quest Napier Serviced Apartment
  • Quest Napier Hotel Napier
  • Quest Napier Serviced Napier
  • Quest Napier Serviced Apartment Napier
  • Quest Napier Serviced Apartment Aparthotel
  • Quest Napier Serviced Apartment Aparthotel Napier

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.