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Quest Napier Serviced Apartment

4.5-star property
176 Dickens Street, Napier, 1800 796 370
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4.6 out of 5
Exceptional!
See all 327 wotif Reviews

"The room was clean and tidy with easy access to the township and the seafront. " More

By a verified traveller on Sun 22 Jan 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Napier awaits you at Quest Napier Serviced Apartment. Within steps you'll find Municipal Theatre and Opossum World within a short 5-minute stroll. Highlights at this aparthotel include in-room kitchenettes, free WiFi, and Smart TVs.

Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free local calls, a ceiling fan, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Netflix, an iron/ironing board, and a desk are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby, and tour/ticket assistance. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Napier South aparthotel include Daily Telegraph Building and Marine Parade.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$178* Per night/room 26 Mar. - 27 Mar.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Napier Serviced Apartment ratings based on 327 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Napier Serviced Apartment

Everyone (135) Couples (149) Business (1) Family (41)
4 out of 5
Good location

Posted by on 18 Mar. 2023

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4 out of 5
The room was clean and tidy with easy access to the township and the seafront.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by The Team at Quest Napier

Dear Ritu, Thanks for the great review :) We hope to see you again soon! Warm regards

5 out of 5
A beautiful stay. Rooms were immaculate and well set up for our needs. Staff were very friendly and helpful. Parking was cheap and close and we walked everywhere. A truly great stay .

Posted by on 19 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by The Team at Quest Napier

Dear Royce, Thank you for your wonderful feedback, we look forward to welcoming you back again soon. Warm regards

5 out of 5
Great location and super nice place to stay

Posted by on 16 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by The Team at Quest Napier

Dear Daryl, Thank you for the lovely feedback, we look forward to welcoming you back to the Quest on your next visit. Warm regards The Team at Quest Napier

5 out of 5
Loved everything about the property and will definitely look at staying there next time we're in Naiper. Everything was to such a high standard. Just disappointed we didn't know it was an airpoints earning partner, as our details for that were never asked and we could've earned air points had we known.

Posted by on 14 Dec. 2022

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5 out of 5
Loved the location and size of apartment. There was a little noise during the night.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

12 Dec. 2022 by The Team at Quest Napier

Hi Robyn, Thank you so much for your feedback and we are glad to know that you enjoyed your stay with us. Thanks again and we look forward to welcoming you the next time you are in Napier. Kind regards,

5 out of 5
Location brilliant. Would have been nice to have outdoor seating area. Either small one for each apartment or shared one.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

12 Dec. 2022 by The Team at Quest Napier

Dear Caroline, Thank you for your wonderful feedback, our studio executive apartments feature little balconies and we do have 2 terrace 1-bedroom apartments, that can be booked upon request. We look forward to welcoming you back again soon. Warm regards

5 out of 5

Posted by on 13 Nov. 2022

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5 out of 5
Enjoyed the proximity to restaurants and shopping Very happy with the room although the dishwasher had not been emptied from previous use.

Posted by on 11 Nov. 2022

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Comment from Hotel Management

13 Nov. 2022 by The Team at Quest Napier

Hi Alison, Thank you so much for your feedback and we are glad to know that you enjoyed your stay with us. Thanks again and we look forward to welcoming you the next time you are in Napier. Kind regards,

5 out of 5

Posted by on 26 Jun. 2022

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Comment from Hotel Management

13 Nov. 2022 by The Team at Quest Napier

Hi Koren, Thanks for the great feedback. We look forward to seeing you again on day soon!

About the Quest Napier Serviced Apartment

Location 176 Dickens Street, Napier, 4110

Property Features

As a guest of Quest Napier Serviced Apartment, you'll find a fitness center, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Napier aparthotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Built in 2009
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

  • In-room kitchenette
  • Select Comfort beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (WHO).

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Napier Serviced
  • Quest Napier Serviced Apartment
  • Quest Napier Hotel Napier
  • Quest Napier Serviced Napier
  • Quest Napier Serviced Apartment Napier
  • Quest Napier Serviced Apartment Aparthotel
  • Quest Napier Serviced Apartment Aparthotel Napier

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.