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The Crown Hotel Napier

4.5-star property
Cnr Bridge Street and Hardinge Road, Napier, 1800 796 370
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4.8 out of 5
Exceptional!
See all 260 wotif Reviews

"A little underwhelming for a highly rated property. Expected some better quality facilities and supplies in the room. Also the receptionist I dealt wi ... " More

By a verified traveller on Mon 28 Nov 2022

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Hotel Description

A luxury stay in the heart of Napier awaits you at The Crown Hotel Napier. Within a 20-minute stroll, you'll find National Tobacco Company Building and Bluff Hill Domain Lookout. Highlights at this beachfront hotel include in-room free WiFi, free Internet, and LCD TVs.

The restaurant, Milk and Honey, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite gym. 172 square feet (16 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Ahuriri hotel include Pandora Pond and Napier Botanical Gardens.

Basic Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$177* Per night/room 3 Apr. - 4 Apr.

Premium Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Crown Hotel Napier ratings based on 260 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Crown Hotel Napier

Everyone (102) Couples (128) Family (27)
4 out of 5

Posted by on 12 Jan. 2023

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5 out of 5

Posted by on 24 Dec. 2022

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3 out of 5
A little underwhelming for a highly rated property. Expected some better quality facilities and supplies in the room. Also the receptionist I dealt with was less than helpful and I had to ring back twice to get the information I needed. Would probably save some money and stay at the other close by properties that seem similar quality and better value.

Posted by on 28 Nov. 2022

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5 out of 5
The property is situated just a short drive to Central Napier but in a beautiful upmarket little suburb on the waterfront. We loved the location and short walk to eateries on the wharf. A highlight was the staff on the front desk so friendly and helpful! I wanted to change rooms because of traffic noise and they did everything they could to accommodate us with a smile. Nothing was too big a problem. Would definitely come back!!

Posted by on 1 Nov. 2022

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5 out of 5
Great location. Wonderful room. Will recommend to friends

Posted by on 13 Oct. 2022

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4 out of 5
Well presented room. Nice outlook to beach with restaurant on Level one. Covered parking available.

Posted by on 25 Jul. 2022

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4 out of 5
Fantastic location and lovely accommodation.

Posted by , from Hamilton on 18 Jun. 2022

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5 out of 5
good location

Posted by on 10 Jun. 2022

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4 out of 5
Location is excellent and the cafe/ dining options great too. Parking is also very good.

Posted by on 7 Apr. 2022

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5 out of 5

Posted by on 7 Feb. 2022

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About the The Crown Hotel Napier

Location Cnr Bridge Street and Hardinge Road, Napier, 4144

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available. This Art Deco Napier hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 3 buildings
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.5–19 for adults, and NZD 8.5–19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Hotel Napier
  • Crown Napier
  • Napier Crown Hotel
  • The Crown Hotel Napier Hotel
  • The Crown Hotel Napier Napier
  • The Crown Hotel Napier Hotel Napier

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.