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4.8 out of 5

"The room we had was beautifully presented, clean and quiet. The reception staff welcoming and very helpful . Would stay again. " More

By a verified traveller on Sat 21 Apr 2018

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Hotel Description

A luxury stay in the heart of Napier awaits you at The Crown Hotel Napier. Within a 20-minute stroll, you'll find National Tobacco Company Building and Pandora Pond. Highlights at this beachfront hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy iPod docks, satellite TV, and DVD players, featured in all 39 rooms. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, coffee/tea makers, hair dryers, and phones are available.

The restaurant, Milk and Honey, is open for breakfast, brunch, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center. Business travelers can take advantage of a conference center and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4.5-star Napier hotel include Church Road Winery and Mission Estate Winery.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$186* Per night/room 27 Jan. - 28 Jan.

Premium Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Crown Hotel Napier ratings based on 243 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Crown Hotel Napier

Everyone (94) Couples (119) Family (26)
5 out of 5
The Crown is Close to the beach and restaurants. Rooms are clean and spacious. It's a 4 km walk to the centre of Napier. Bikes on site can be hired. Friendly concierge while we were there.

Posted by on 11 Jan. 2020

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5 out of 5
We stay here often because its clean and nice. And the area around it is bright and breezy

Posted by on 13 Dec. 2019

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1 out of 5
Manager's behaviour was so unacceptable. was very very rude, loud and horrible. She pestered me and my partner for at least half hour . What she didnt realise was my partner is in hospitality business. Very horrible woman.

Posted by on 1 Dec. 2019

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5 out of 5

Posted by on 24 Nov. 2019

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4 out of 5
Nice clean room and easy check in. Friendly staff.

Posted by on 16 Nov. 2019

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5 out of 5
Just so lovely...love how modern and clean it is. Plus gorgeous sea view

Posted by on 10 Nov. 2019

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5 out of 5
Great views and service, I had an apartment on the waterfront and despite the weather I really enjoyed my stay here

Posted by on 20 Oct. 2019

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5 out of 5
Location outside of Napier itself in Ahahuri was superb and the little village there has everything including a superb restaurant on site.

Posted by on 6 Oct. 2019

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5 out of 5
Fantastic hotel in a great location. Very good resteraunt for breakfast.

Posted by on 22 Sep. 2019

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4 out of 5
When I got to first room there was a fan going to dry the carpet. I was moved to an upgraded room without fuss and quickly.

Posted by on 8 Sep. 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available. This Art Deco Napier hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 3 buildings
  • 16 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Napier (NPE-Hawke's Bay)
  • Parking: Free self parking and extended parking

Room Amenities

The Crown Hotel Napier offers 39 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Napier hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.5 and NZD 19 for adults, NZD 8.5 and NZD 19 for children (approximately)
  • Rollaway bed fee: NZD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Hotel Napier
  • Crown Napier
  • Napier Crown Hotel
  • The Crown Hotel Napier Hotel
  • The Crown Hotel Napier Napier
  • The Crown Hotel Napier Hotel Napier

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.