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4.5 out of 5

"We had a 2 bedroom property for 2 adults and 2 teenagers. It was the biggest motel space we have ever stayed in! Lots of space with upstairs/downstair ... " More

By a verified traveller on Sun 09 Oct 2022

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Hotel Description

A family-friendly stay in Napier awaits you at Palm City Motor Inn. Within just a 15-minute stroll, you'll find Faraday Centre and Nelson Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Guestaurant, is open for breakfast and dinner. At the motel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. A conference center, a meeting room, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. On weekday mornings continental breakfast is served between 7:30 AM and 9:00 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 15-minute walk of this Napier South motel include Napier Botanical Gardens and McLean Park.

Accessible Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 21 Dec. - 22 Dec.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Studio, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palm City Motor Inn ratings based on 111 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm City Motor Inn

Everyone (56) Couples (15) Family (35)
5 out of 5
We had a 2 bedroom property for 2 adults and 2 teenagers. It was the biggest motel space we have ever stayed in! Lots of space with upstairs/downstairs living and 2 bathrooms. Staff friendly and accommodating. Pool looked lovely although we didn't try it due to very cold outside air temp. during our stay. Walkable to local amenities at Marewa shopping centre.

Posted by on 9 Oct. 2022

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Comment from Hotel Management

10 Oct. 2022 by jane

Hi, Thank you so much for taking your time to give us a lovely review. Hope to see you gain, next time in NapierKind RegardsJane

4 out of 5
It was nice and clean.

Posted by on 10 Jun. 2022

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Comment from Hotel Management

16 Jul. 2022 by jane

Hi, Thank you for the review. Hope you enjoyed your stay. Kind Regards Jane

5 out of 5
Staff were very accommodating with my stay especially when plans changed, Nothing was a problem

Posted by on 23 May 2022

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Comment from Hotel Management

13 Jul. 2022 by jane

Hi, Thank you for taking your time to review Palm City, and hope to see you again, next time in Napier. Kind Regards Jane

5 out of 5
O

Posted by on 21 May 2022

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Comment from Hotel Management

13 Jul. 2022 by jane

Hi, Thank you for reviewing Palm City. Hoper you enjoyed your stay and see you again. Kind Regards Jane

4 out of 5
The units were really spacious for our family and made it easy for us to stay 3 nights

Posted by on 22 Apr. 2022

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Comment from Hotel Management

18 May 2022 by Jane

Hi, Thanks for the good review of Palm City. Hope to see you again Kind Regards Jane

4 out of 5

Posted by on 21 Apr. 2022

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Comment from Hotel Management

18 May 2022 by Jane

Hi, Thank you for reviewing Palm City. Hope to see you again next time in Napier.

5 out of 5

Posted by on 3 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by Jane

Hi, Thank you for your great review, hope to see you agai

4 out of 5
warm & friendly staff. plenty of space to spread out in family apartment

Posted by on 12 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by Jane

Hi, Thank you for taking your time to write a review of Palm City. Hope you enjoyed your stay in Napier, and see you again Kind Regards Jane

5 out of 5
This is a really easy to find motel in the heart of Napier. Checkin, parking, room was all great. Room looks like was semi-recently renovated. Would definitely stay again.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Jane

Hi, Thank you for your review. Yes we are still in the process of full renovations of our rooms. Hoper to see you again. Kind Regards Jane

5 out of 5
All great

Posted by on 23 May 2021

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Comment from Hotel Management

4 Jun. 2021 by Jane

Dear Guest, Thank you for your 5 star rating. We are pleased that you enjoyed your stay with us.

About the Palm City Motor Inn

Location 31 Georges Drive, Napier, 4110

Property Features

Palm City Motor Inn offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The family-friendly Palm City Motor Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 4-star Napier motel.

  • 30 guestrooms or units
  • 2 levels
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Palm City Motor Inn offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. This Napier motel provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM and 9:00 AM.

Guestaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. For more details, please contact the property using the information on the booking confirmation.

Check-in and check-out times vary on Sundays. Check-in time starts at 6 PM and check-out time is 8:30 PM.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per day.
  • Cribs (infant beds) are available for NZD 25.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Palm City Motor Inn

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14 and NZD 20 for adults, NZD 14 and NZD 20 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 25.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm City Motor
  • Palm City Motor Inn
  • Palm City Motor Inn Napier
  • Palm City Motor Napier
  • Palm City Motor Inn Motel
  • Palm City Motor Inn Napier
  • Palm City Motor Inn Motel Napier

You should know

  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.