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4.4 out of 5

"We stayed in the executive one bedroom suite. It was spacious and had nice big beds. I really liked the fact they do the triple sheeting bed making ... " More

By a verified traveller on Fri 27 Jan 2023

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Hotel Description

You'll be connected to a shopping center at Ballina Motel, and within just a 15-minute stroll of Eastern Institute of Technology and Pettigrew Green Arena. Highlights at this family-friendly motel include free self parking, a free airport shuttle, and in-room kitchenettes.

This business-friendly motel offers free WiFi in public areas, a business center, and concierge services. Other amenities include laundry facilities, barbecue grills, and express check-in. Each morning full breakfast is served between 7 AM and 9 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

With a stay at this 4-star Taradale motel, you'll be 2.1 km (1.3 mi) from Church Road Winery and 3 km (1.8 mi) from Mission Estate Winery.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$152* Per night/room 25 Mar. - 26 Mar.

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Spa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ballina Motel ratings based on 139 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ballina Motel

Everyone (65) Couples (42) Family (29)
4 out of 5
We stayed in the executive one bedroom suite. It was spacious and had nice big beds. I really liked the fact they do the triple sheeting bed making system, which is so much more hygienic than having bedspreads or comforters as these do not get laundered after each guest. A very big plus knowing all the bedding is clean. It was close, walking distance to shops and restaurants. We ate at 2 very nice restaurants while staying there. My boys and I were very disappointed that the spa bath did not work. I informed management and I was told it was not easy fix. The button that operates the jets had been pushed in and was stuck in that position. I don't know if this had happened recently or not, but if you are advertising that there is a double spa bath in the executive suite it needs to be working. If not it needs to be removed from the website. I asked if I would be refunded or compensated at all but was told no as I booked through Wotif and they are the ones making the money. I was told had I booked directly they may have been able to look at some form of compensation. I did receive a complimentary breakfast voucher to use should I stay there again, but to be honest I think their pricing is a bit steep $341.00 per night for 1 adult and two children aged 13 especially as I paid for the luxury of having a non working spa bath. It is still a nice place to stay if you are happy to pay that kind of money. I didn't have a choice as my trip was very last minute.

Posted by on 27 Jan. 2023

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4 out of 5
I liked the motel. It was a good night's sleep on a comfortable bed.

Posted by on 27 Nov. 2022

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5 out of 5
Service was above n beyond.room was clean and elegant. Location spot on.

Posted by on 19 Oct. 2022

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5 out of 5
Good hotel will stay again

Posted by on 14 May 2022

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4 out of 5
Nice and quite accommodating staff

Posted by on 16 Apr. 2022

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Comment from Hotel Management

16 Apr. 2022 by Tim

Thank you for choosing to stay at the Ballina Motel and for your feedback. We look forward to meeting you next time you visit Napier.

5 out of 5

Posted by on 16 Feb. 2022

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5 out of 5

Posted by on 10 Jan. 2022

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5 out of 5

Posted by on 19 Dec. 2021

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4 out of 5
Lovely spacious studio room for a good price. Comfy bed and quiet area

Posted by on 6 Mar. 2021

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5 out of 5

Posted by on 28 Feb. 2021

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A roundtrip airport shuttle is free (available on request). Tour/ticket assistance, barbecue grills, and concierge services are also featured at the family-friendly Ballina Motel. Self parking is free. Smoking is allowed in designated areas at this 4-star Napier motel.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2004
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Ballina Motel offers 16 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-cm LED televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and espresso makers. Bathrooms include hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Napier motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and hair dryers. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Sunday: 8 AM - 8 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Ballina Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Sunday: 8 AM - 8 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 15–24 for adults, and NZD 15–24 for children
  • Late check-in fee: NZD 50.00 for check-in after 9:30 PM
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballina Motel
  • Best Western Ballina Motel
  • Best Western Ballina Motel Napier
  • Best Western Ballina Napier
  • Motel Ballina
  • Ballina Motel Napier
  • Ballina Napier
  • Ballina Motel Motel
  • Ballina Motel Napier
  • Ballina Motel Motel Napier

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.