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Hotel Description

You'll be connected to a shopping centre at Ballina Motel, and within just a 15-minute stroll of Pettigrew Green Arena and Eastern Institute of Technology. Highlights at this family-friendly motel include free self parking, a free airport shuttle and in-room kitchenettes.

You can enjoy LED TVs with satellite channels, and all 16 soundproofed rooms feature washers/dryers, free WiFi and free wired Internet. Kitchenettes come with fridges and microwaves, minibars provide refreshments and room service is also available. Nice touches to enhance your stay include hydromassage showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Sitting areas, DVD players and espresso makers are also available.

This business-friendly motel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, barbecues and express check-in. Each morning full breakfast is served between 7 AM and 9 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

This 4-star Napier motel is 2.1 km (1.3 mi) from Church Road Winery and 3 km (1.8 mi) from Mission Estate Winery.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 21 Oct. - 22 Oct.

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Spa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ballina Motel ratings based on 124 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ballina Motel

Everyone (61) Couples (40) Family (22)
5 out of 5
It was a last minute booking. Was impressed with the overall look and feel of the place. The room was excellent.

Posted by on 24 Jul. 2019

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4 out of 5

Posted by on 28 Mar. 2019

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2 out of 5

Posted by on 25 Jan. 2019

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2 out of 5

Poor communication

Pros: Unit was clean and spacious.
Cons: Better communication especially if booking something specific like bed size.
Booked a king bed and had confirmation of such. Arrived and desk staff stated didn't have a king bed for us. No sorry, no discussion, just seemed to ignore us. Would have been nice to be told earlier so we could have booked a king bed elsewhere. We had a very soft queen bed, roll together and bounce - much like sleeping on a trampoline. Very uncomfortable and disappointing.

Posted by on 2 Sep. 2018

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3 out of 5
Really nice Hotel but grumpy staff - yes we where arriving late, but they where very inflexible and not accommodating ( which is unusual for NZ) made it clear - we would not be able to get in if we arrived after 2100!!

Posted by on 1 Aug. 2018

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4 out of 5
Great motel and kind staff! Would definitely stay again and recommend to anyone else going to Taradale. This by no mean hindered our stay but my only tip would be to install a shower curtain or provide a mini mop in the bathroom for guests to mop up around the vanity and toilet after their shower as the whole room was wet.

Posted by on 20 May 2018

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1 out of 5
Not good he showing the spa but not.charge the extra money..

Posted by , from auckland on 18 May 2018

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4 out of 5

Motel close to shops, food etc

Pros: room very comfrortable and given a little "loot Bag" contaning chocolates, nuts, etc - very nice. This is located close to shops, food etc
Cons: Access to upstairs rooms - no lift if old taking suitcases upstairs without a male helpcould be difficult. Specify downstairs when booking
Location: Close to Taradale shops. few miles to Napier shopping centre with the Art Deco feature and the waterfront, all intersting
good for me as I was meeting friends and attending group functions

Posted by , from Canberra on 19 Apr. 2018

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4 out of 5
We stayed here for 2 nights while we discovered the Hawkes Bay ares. Only minutes to down town Napier. Nice clean motel.

Posted by , from Burleigh Heads, Qld on 2 Mar. 2018

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5 out of 5

Nice enjoyed my stay

Excellent place very clean spacious Why the bar is so expensive???? Include breakfast would be better

Posted by , from auckland on 9 Jan. 2018

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). Tour or ticket assistance, a BBQ, and concierge services are also featured at the family-friendly Ballina Motel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Napier motel.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2004
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , RV, bus, truck parking


  • Airport: Napier (NPE-Hawke's Bay)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Ballina Motel offers 16 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-cm LED televisions come with premium satellite channels. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and espresso makers. Bathrooms include a hydromassage showerhead, a complimentary bathrobe, designer toiletries and complimentary toiletries. This Napier motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-9:30 PM
  • Saturday-Sunday: 8 AM-8 PM
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 9:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Sunday: 8 AM - 8 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 9:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Union Pay


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 24 for adults, and NZD 15 and NZD 24 for children (approximately)
  • Late check-in fee: NZD 50.00 for check-in after 9:30 PM
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballina Motel
  • Best Western Ballina Motel
  • Best Western Ballina Motel Napier
  • Best Western Ballina Napier
  • Motel Ballina
  • Ballina Motel Napier
  • Ballina Napier
  • Ballina Motel Motel
  • Ballina Motel Napier
  • Ballina Motel Motel Napier

You should know

  • Ballina Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.