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The County Hotel

5.0 star property

Photo gallery for The County Hotel

Front of property
Interior
Dinner served
Separate bathtub and shower, jetted bath, hydromassage showerhead
Library

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
12 Browning Street, Napier, 4001
  • Place, Marine Parade
    ‪2 min walk‬
  • Place, MTG Hawke's Bay Museum
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪2 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Napier

A luxury stay in Napier awaits you at The County Hotel. Within steps you'll find Art Deco Trust and MTG Hawke's Bay Museum. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .The restaurant, Churchills Restaurant Bar, serves international cuisine and is open for dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Places within a short walk of this 5-property class Napier South hotel include Marine Parade and War Memorial Conference Center.

What's nearby

  • Marine Parade - 2 min walk - 0.2 km
  • Napier Beach - 2 min walk - 0.2 km
  • MTG Hawke's Bay Museum - 2 min walk - 0.2 km
  • Art Deco Trust - 2 min walk - 0.2 km
  • War Memorial Conference Center - 2 min walk - 0.2 km

Getting around

  • Napier (NPE-Hawke's Bay) - 13 min drive

Restaurants

  • ‪Art Deco Masonic Hotel - ‬2 min walk
  • ‪Starbucks Napier - ‬3 min walk
  • ‪The Rose - ‬2 min walk
  • ‪Rogue Hop - ‬3 min walk
  • ‪Ajuna Cafe - ‬2 min walk

About this property

The County Hotel

There's a restaurant on site. Public spaces have free WiFi. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury The County Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The County Hotel was completed in February 2022.

This Edwardian Napier hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1908
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • No smoking on site
  • Dining venue
The County Hotel offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (NZD 15 per day)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 65.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

Is parking available at The County Hotel?

Yep, The County Hotel has a secured uncovered self car park with in/out privileges for NZD 15.00 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The County Hotel?

Yep, The County Hotel is a short 4-minute walk from Napier Beach. Fun beach activities include fishing and swimming.

Is there a spa on site at The County Hotel?

No, there is no spa at this property. Ocean Spa is a short 3-minute walk away.

What makes The County Hotel a romantic place to stay?

Couples dining and romance packages, as well as Jetted bath and memory foam beds in the guestrooms, help set the scene for a romantic weekend at The County Hotel.

Are there hot tubs in the rooms at The County Hotel?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at The County Hotel?

No, The County Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The County Hotel?

Yep, you can grab a meal at The County Hotel's onsite restaurant that serves international cuisine.The dining venue is closed on Monday, Tuesday, Wednesday and Sunday.

What time are check-in & check-out at The County Hotel?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at The County Hotel?

No, pets are not allowed.

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 544 out of 749 reviews
Rating 8 - Good. 157 out of 749 reviews
Rating 6 - Okay. 34 out of 749 reviews
Rating 4 - Poor. 9 out of 749 reviews
Rating 2 - Terrible. 5 out of 749 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness
Convenient location, helpful staff, and delightful style.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - historic & great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

SARAH ELIZABETH

Staff very helpful and courteous. Beautiful old hotel near to town
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Restaurants and shopping just around the corner.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities
The hotel was immaculate and the staff was so welcoming. Our room was very comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Beautiful old hotel, all the quirky features, Donal, the manager was amazing and showed us all around, there was even free port in the library.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and the room and bathroom were spacious and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
We had a great stay in Napier at the County. Nice welcome, lovely staff and a nice room with a wee balcony and view. ..
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Lovely staff and very charactfull property
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and great service
Stayed 5 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room. Whole hotel has a beautiful deco ambience. Very relaxing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & helpful staff. Excellent decor and amenities. Retro theme with modern features. In the Art Deco district, just 2 blocks from the beach. Highly recommended!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and friendly owner and staff. The hotel is authentic art deco with ample comfortable rooms. Dinner was excellent. A highlight of the Napier Art Deco experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were amazing, polite, courteous and accommodating. Dinner on site was divine!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Virginia Leslie

Liked: Cleanliness, staff & service
Lovely period rooms, clean and modern amenities. Friendly, attentive staff and a lovely tradition of complementary port in the library An excellent location. Our second visit and it didn’t not disappoint in any way.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property. Will definitely stay there again if in Napier.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb location, and a beautiful historic building. Add to that a very comfortable room and great hospitality, and they have a winning formula. This is a boutique hotel, that doesn’t have every service (eg: breakfasts) but they are very transparent on that, and helpful about finding those amenities. Angela was a wonderful host! And you feel like you’re living in a 1930s Napier art deco world!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aika

Liked: Cleanliness, amenities, property conditions & facilities
staff were awesome, room and building are beautiful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was unique in its Art Deco decor & extremely comfortable & clean. The food in the restaurant could not be faulted. The standout though was the warmth & professionalism of the staff, particularly Karen who was extraordinarily helpful & pleasant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Great historic hotel with lots of character. Our room was very comfortable and well decorated. The hotel is wonderfully quiet but perfectly located to explore Napier. A nice touch was the decanter of port in the library which you can help yourself to before bedtime.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Room spacious, nice view of the sea and balcony. Beautiful historic building
Delicious New Years Dinner
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lovely staff, super convenient and nice yesteryear charm
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Perfectly situated on the edge of town with multiple cafes, restaurants and shops only meters away. Fabulous staff and the restaurant was a joy. Highly recommended.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old charm and nice staff
Stayed 1 night in Nov 2025