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The County Hotel

Photo gallery for The County Hotel

Front of property
Library
Superior Double Room, 1 King Bed, Jetted Tub
International cuisine
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
12 Browning Street, Napier, 4001
  • Place, Marine Parade
    ‪2 min walk‬
  • Place, Napier Beach
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪2 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Napier

A luxury stay in Napier awaits you at The County Hotel. Within steps you'll find Art Deco Trust and MTG Hawke's Bay Museum. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .The restaurant, Churchills Restaurant Bar, serves international cuisine and is open for dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Places within a short walk of this 5-property class Napier South hotel include Marine Parade and War Memorial Conference Center.

What's nearby

  • Marine Parade - 2 min walk - 0.2 km
  • Napier Beach - 2 min walk - 0.2 km
  • MTG Hawke's Bay Museum - 2 min walk - 0.2 km
  • War Memorial Conference Center - 2 min walk - 0.2 km
  • National Aquarium of New Zealand - 19 min walk - 1.7 km

Getting around

  • Napier (NPE-Hawke's Bay) - 13 min drive

Restaurants

  • ‪Art Deco Masonic Hotel - ‬2 min walk
  • ‪Starbucks Napier - ‬3 min walk
  • ‪The Rose - ‬2 min walk
  • ‪Rogue Hop - ‬3 min walk
  • ‪Ajuna Cafe - ‬2 min walk

About this property

The County Hotel

There's a restaurant on site. Public spaces have free WiFi. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury The County Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The County Hotel was completed in February 2022.

This Edwardian Napier hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1908
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • No smoking on site
  • Dining venue
The County Hotel offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided once per stay.

Similar properties

Premium Suite, 1 King Bed | Living area
Art Deco Masonic Hotel
Napier South
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,003 reviews
The price is AU$147
includes taxes & fees
9 May - 10 May
Art Deco Masonic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (NZD 15 per day)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 65.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

Is parking available at The County Hotel?

Yep, The County Hotel has a secured uncovered self car park with in/out privileges for NZD 15.00 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The County Hotel?

Yep, The County Hotel is a short 4-minute walk from Napier Beach. Fun beach activities include fishing and swimming.

Is there a spa on site at The County Hotel?

No, there is no spa at this property. Ocean Spa is a short 3-minute walk away.

What makes The County Hotel a romantic place to stay?

Couples dining and romance packages, as well as Jetted bath and memory foam beds in the guestrooms, help set the scene for a romantic weekend at The County Hotel.

Are there hot tubs in the rooms at The County Hotel?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at The County Hotel?

No, The County Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The County Hotel?

Yep, you can grab a meal at The County Hotel's onsite restaurant that serves international cuisine.The dining venue is closed on Monday, Tuesday, Wednesday and Sunday.

What time are check-in & check-out at The County Hotel?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at The County Hotel?

No, pets are not allowed.

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 540 out of 744 reviews
Rating 8 - Good. 156 out of 744 reviews
Rating 6 - Okay. 34 out of 744 reviews
Rating 4 - Poor. 9 out of 744 reviews
Rating 2 - Terrible. 5 out of 744 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SARAH ELIZABETH

Staff very helpful and courteous. Beautiful old hotel near to town
Stayed 1 night in Feb 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was unique in its Art Deco decor & extremely comfortable & clean. The food in the restaurant could not be faulted. The standout though was the warmth & professionalism of the staff, particularly Karen who was extraordinarily helpful & pleasant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and great service
Stayed 5 nights in Jan 2026

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were amazing, polite, courteous and accommodating. Dinner on site was divine!
Stayed 3 nights in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Great historic hotel with lots of character. Our room was very comfortable and well decorated. The hotel is wonderfully quiet but perfectly located to explore Napier. A nice touch was the decanter of port in the library which you can help yourself to before bedtime.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff very helpful, always enjoying staying at this hotel. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfectly situated on the edge of town with multiple cafes, restaurants and shops only meters away. Fabulous staff and the restaurant was a joy. Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Room spacious, nice view of the sea and balcony. Beautiful historic building
Delicious New Years Dinner
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property. Will definitely stay there again if in Napier.
Stayed 3 nights in Dec 2025

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - historic & great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aika

Liked: Cleanliness, amenities, property conditions & facilities
staff were awesome, room and building are beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

France

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Le personnel était très courtois et accueillant, ils nous ont offert le porto à là bibliothèque. Intérêt patrimonial du bâtiment.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Johann, AUCKLAND

Disliked: Staff & service, property conditions & facilities
The room was stuffy and very hot. The air con was not working correctly. I was moved to another room. I encountered the same problem in this room. I was told that “it was a hot day”. I drew their attention that it was only 22° outside and the room was set at 17° and it was much much hotter. I was then moved to a much smaller room and assured that the air-conditioner was brand-new which indeed it did seem to be. This room however was very small, had a tiny window and was facing the baking afternoon and the bathroom was like an oven. On stretching out on the bed the old headboard clattered as it was not fixed to the wall. I thought I’d make a cup of coffee to find that there was only instant coffee, and no coffee pod machine. There was no curtain above the bathroom let alone any blackout curtains. This establishment brands itself as a Napier‘s finest five star. I had booked and paid for three nights, but was so tired and had become so disillusioned that this hotel would not be able to resolve the problem despite doing their best, and I had wasted so much time I checked out and found another hotel nearby, which was efficient, cool, and with a lovely sea breeze and view. Overall the experience was wanting, the place seemed very very empty and desolate. If you like the old character and history, it may be of interest to you, but it lacks the basic amenities for any hotel let alone one that brands itself five star.
Stayed 3 nights in Dec 2025

8/10 Good

Wendy Hunt and Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness
Nice rooms and friendly staff. Five stars. I asked them why Expedia couldn’t cancel one of my three rooms after an erroneous booking online (called within 12 hours to fix, still 5 weeks from our stay). Was told that “we can’t cancel - only Expedia can.” Got the same story from Expedia “we can’t cancel without hotel approval”). Expedia claims they called twice and cancel was denied. Hotel says they never called. One star. SOMEONE IS LYING. Zero stars. Parking fee is added if you have a vehicle. Three stars. Location is great - near many venues and restaurants. Four stars.
Stayed 1 night in Dec 2025

8/10 Good

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old charm and nice staff
Stayed 1 night in Nov 2025

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
The whole environment was beautifully presented and service outstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the ideal art deco experience in the Art Deco Capital of the world. The room was excellent and the bed super comfortable. We especially loved taking port in the library with our fellow guests each evening. 5 stars
Stayed 2 nights in Nov 2025

10/10 Excellent

Graham

.
Stayed 2 nights in Oct 2025

6/10 Okay

JOHN, Sandringham

Travelled with partner
Liked: Cleanliness
Building itself was in keeping with the town history art nouveau style , we spent just the one night on a Monday, which meant there were not many amenities regarding the hotel as they only open the restaurant leading into the weekend and booking in is strictly between 10 am and 4:00pm with somebody managing the front desk, or you have to phone to get somebody to let you in. We were a bit concerned that the hotel was unmanned overnight, it might not have been but that's what it felt like. The room itself was very nice and clean; there wasn't any view other than the alleyway below and the rooftops of the business cross the way. When we were going to bed we found out that the headboard was not properly attached to the bed which meant moving the bed away from the wall and the towel rail in the bathroom fell off when reaching for the towel. We wanted to report this so we went back to the hotel after having our breakfast just after 10:00 and waited to the quarter past but the front door was never opened and we could see that somebody was waiting to get in, as we had a long drive ahead of us, we had to leave without Informing the hotel of the above. Would I stay again probably not.
Stayed 1 night in Oct 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lovely staff, super convenient and nice yesteryear charm
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

4/10 Poor

Nadia

Liked: Staff & service
Stayed 1 night in Sep 2025