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4.7 out of 5

"Love the old world charm of this hotel. " More

By a verified traveller on Sat 29 Oct 2022

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Hotel Description

A luxury stay in Napier awaits you at The County Hotel. Within steps you'll find Marine Parade and Art Deco Trust. Highlights at this hotel include a restaurant, a bar/lounge, and a steam room.

The restaurant, Wine Street Restaurant, serves local and international cuisine. Churchill's Bar is the hotel's own cocktail bar. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of self parking.

Places within a 5-minute walk of this 5-star Napier South hotel include MTG Hawke's Bay Museum and Pania of the Reef.

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$194* Per night/room 14 Dec. - 15 Dec.

Superior Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vice Regal Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The County Hotel ratings based on 302 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The County Hotel

Everyone (120) Couples (165) Family (15)
5 out of 5
Love the old world charm of this hotel.

Posted by on 29 Oct. 2022

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Comment from Hotel Management

7 Nov. 2022 by Graeme

Thank you for your review. Very much appreciated.We hope to see you in the future.

5 out of 5
The fact it was an old heritage building with original decor. It was in a perfect location with plenty of options for walking around the city. The staff were outstanding. The food in the restaurant was outstanding.

Posted by on 5 May 2022

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5 out of 5
This property is 113 years old and very well maintained. Excellent service and a joy to visit. My wife suggested it may be about time the bed mattress was renewed.

Posted by on 23 Jan. 2022

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5 out of 5
Staying at the County Hotel was a fantastic choice- we couldn’t fault any aspect and the friendliness and helpfulness of staff was terrific

Posted by on 11 Jul. 2021

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5 out of 5

Posted by on 9 May 2021

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5 out of 5
Excellent location, five star room, food and drink

Posted by on 15 Mar. 2021

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5 out of 5
We really liked the friendly staff and owner as well as the Art Deco theme

Posted by , from Levin NZ on 26 Nov. 2020

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4 out of 5
Beautiful place, quiet, very friendly staff. Will be back.

Posted by , from Gisborne on 2 Nov. 2020

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5 out of 5
Great location with a super friendly and helpful team

Posted by , from Whangarei on 2 Nov. 2020

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5 out of 5
Historic, welcoming and charming. Great breakfast. Loved the Art Deco decor.

Posted by on 31 Oct. 2020

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A steam room, a library, and tour/ticket assistance are also featured at the luxury The County Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the outdoor pool at a partner property. This 5-star Napier hotel is smoke free.

  • 18 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The County Hotel offers 18 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels and Netflix. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Napier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Netflix
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Wine Street Restaurant - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Churchill's Bar - This cocktail bar specializes in local and international cuisine. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Tuesday: 8:30 AM - 5:00 PM
  • Wednesday - Saturday: 8:30 AM - 6:00 PM
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Tuesday: 8:30 AM - 5:00 PM
  • Wednesday - Saturday: 8:30 AM - 6:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 11:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • County Hotel
  • County Hotel Napier
  • County Napier
  • Hotel County
  • The County Hotel Hotel
  • The County Hotel Napier
  • The County Hotel Hotel Napier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.