4/10 Poor
Michael, Henderson
Travelled with partner
19 Mar 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located relatively close the Place des Artes. However, garbage was rampant on the street - particularly in the back alley. We rented this hotel because parking was "included." However, when we arrived, we were told that it would be better to find parking on a nearby street. Parking was not available as all the spots were taken. The lot displayed in the Expedia photo was very misleading. The hotel "parking" is very small and can barely fit four cars. We were told that if we parked there, we would have to surrender our keys to allow cars in and out if needed (similar to the valet concept). As it turned out, all of the spaces were taken. We were then told to park in the next lot behind the hotel which was behind a boarded up/defunct hotel. We were terrified that we might be towed though, luckily, this was not the case. The property was old and dirty (carpets, bathroom, etc.). The beds were hard and only one pillow per person was provided. Strange odors wafted throughout the room in the evening which I suspect was Chinese food which did not dissipate readily - even when we figured out how to open a window. We had to climb two flights of stairs with our luggage as there was no elevator. All in all, we will not be staying here in the future.
Michael
Stayed 3 nights in Mar 2025