4/10 Poor
Elizabeth
Travelled with family
25 Feb 2024
Check in was ok. Got to our room there was somebody else's food in our refrigerator. The front desk did not seem to think that that was an issue. There were stains on the floor from the previous desk as well as coffee, stains on the counter in the bathroom that had not been cleaned up either. We also called the facility the day before to find out if the pool is open and we were told it was not. when I arrived to the check-in counter it was obvious that the pool was open. The girl at the front desk said it was a miscommunication with Expedia. However, I called the hotel directly and was told that the pool is not open.
Elizabeth
Stayed 1 night in Feb 2024