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Provident Grand Luxury Short Term Residences

Property class: 4

Photo gallery for Provident Grand Luxury Short Term Residences

A modern lobby with a reception desk, seating area, and a wall with a green vertical garden.
A balcony with wicker chairs and a table, offering a view of a cityscape with buildings and greenery.
A modern kitchen with a marble island, stainless steel appliances, and pendant lighting.
A swimming pool with lounge chairs and palm trees, surrounded by tall buildings.
A modern living room with a sectional sofa, a coffee table, and a large potted plant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$241
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
5350 NW 84th Ave, Miami, FL, 33166
  • Place, Doral Resort - White Golf Course
    ‪3 min walk‬
  • Place, Trump National Doral Golf Course
    ‪15 min walk‬
  • Place, CityPlace Doral
    ‪18 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, City View (Two Bedroom City View)

A modern hotel room with a large bed, a flat-screen TV, a wooden nightstand, a desk, and a large window with sheer curtains.

Suite, Multiple Beds, City View (Two Bedroom City View)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, City View (Three Bedroom City View)

A hotel room with a large bed, a desk with a TV and remote controls, a painting on the wall, and a view through sheer curtains.

Suite, Multiple Beds, City View (Three Bedroom City View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 128 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, City View (Deluxe One Bedroom City View)

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Suite, 1 Queen Bed, City View (Deluxe One Bedroom City View)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Golf View (Two Bedroom Golf View)

A modern hotel room with a large bed, a flat-screen TV, a wooden nightstand, a desk, and a large window with sheer curtains.

Suite, Multiple Beds, Golf View (Two Bedroom Golf View)

  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, City View (Three Bedroom City View Suite)

A hotel room with a large bed, a desk with a TV and remote controls, a painting on the wall, and a view through sheer curtains.

Suite, Multiple Beds, City View (Three Bedroom City View Suite)

  • City view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Golf View (Signature Grand Two Bedroom Golf View)

A modern hotel room with a large bed, a flat-screen TV, a wooden nightstand, a desk, and a large window with sheer curtains.

Suite, Multiple Beds, Golf View (Signature Grand Two Bedroom Golf View)

  • Golf view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Golf View (Three Bedroom Golf View)

A hotel room with a large bed, a desk with a TV and remote controls, a painting on the wall, and a view through sheer curtains.

Suite, Multiple Beds, Golf View (Three Bedroom Golf View)

  • Golf view
  • 128 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Golf View (Three Bedroom Golf View Suite)

A hotel room with a large bed, a desk with a TV and remote controls, a painting on the wall, and a view through sheer curtains.

Suite, Multiple Beds, Golf View (Three Bedroom Golf View Suite)

  • Golf view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Golf View (Deluxe One Bedroom Golf View)

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Suite, 1 Queen Bed, Golf View (Deluxe One Bedroom Golf View)

  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, City View (Signature Grand Two Bedroom City View)

A modern hotel room with a large bed, a flat-screen TV, a wooden nightstand, a desk, and a large window with sheer curtains.

Suite, Multiple Beds, City View (Signature Grand Two Bedroom City View)

  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite, 1 Queen Bed, Golf View (Grand Mini Suite Golf View)

A modern hotel room with a bed, a dining area with a table and chairs, a kitchen with a microwave, and a large window with a city view.

Superior Studio Suite, 1 Queen Bed, Golf View (Grand Mini Suite Golf View)

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Golf View (Grand Room Golf View)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with blinds.

Standard Room, 1 Queen Bed, Golf View (Grand Room Golf View)

  • Golf view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, City View (Grand Room City View)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with blinds.

Standard Room, 1 Queen Bed, City View (Grand Room City View)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Golf View

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Suite, 1 Queen Bed, Golf View

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite, 1 King Bed (Grand Mini Suite Partial Golf View)

A modern hotel room with a large bed, a flat-screen TV, a balcony with a city view, and a small table with chairs.

Superior Studio Suite, 1 King Bed (Grand Mini Suite Partial Golf View)

  • Golf view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Golf View

A modern hotel room with a dining area, a sofa, a TV, and artwork on the walls.

Suite, Multiple Beds, Golf View

  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Golf View (Grand Room Partial Golf View)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with blinds.

Standard Room, 1 Queen Bed, Golf View (Grand Room Partial Golf View)

  • Golf view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Golf View

A hotel room with a large bed, a desk with a TV and remote controls, a painting on the wall, and a view through sheer curtains.

Suite, Multiple Beds, Golf View

  • Golf view
  • 128 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About the area

Miami

Provident Grand Luxury Short Term Residences puts you in the centre of Miami, 8.1 km (5 mi) from Dolphin Mall and 6.5 km (4.1 mi) from Miami International Mall. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .Enjoy the gym, steam room and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a business centre and concierge services. .Within a 15-minute drive of this 4-property class Doral hotel, attractions include LoanDepot Park and Dadeland Mall.

What's nearby

  • Doral Resort - White Golf Course - 3 min walk - 0.3 km
  • Sky Zone Trampoline Park - 10 min walk - 0.9 km
  • Trump National Doral Golf Course - 15 min walk - 1.3 km
  • CityPlace Doral - 18 min walk - 1.6 km
  • Doral Central Park - 3 min drive - 1.8 km

Getting around

  • Palmetto Station - 5 min drive
  • Hialeah Market Station - 10 min drive
  • Miami International Airport (MIA) - 26 min drive

Restaurants

  • ‪The Doral Yard - ‬2 min walk
  • ‪Las Arepas De Maria - ‬3 min walk
  • ‪Pura Vida Miami - ‬3 min walk
  • ‪Bombay Darbar - ‬1 min walk
  • ‪Shell - ‬14 min walk

About this property

Provident Grand Luxury Short Term Residences

Provident Grand Luxury Short Term Residences offers its guests an outdoor pool, a steam room, and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Provident Grand Luxury Short Term Residences also features concierge services, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 4-star Miami hotel.

  • 1 building
  • 62 guestrooms or units
  • 10 levels
  • Built in 2020
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
Provident Grand Luxury Short Term Residences offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Miami hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Things to do

  • 18-hole adjacent golf course
  • Golf carts
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1000 per accommodation, per stay
  • Resort fee: USD 21.47 per accommodation, per night
The resort fee includes:
  • Fitness centre access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Provident Grand Luxury Short Term Residences Hotel
Provident Grand Luxury Short Term Residences Miami
Provident Grand Luxury Short Term Residences Hotel Miami

Frequently asked questions

What is the cancellation policy at Provident Grand Luxury Short Term Residences?

Provident Grand Luxury Short Term Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Provident Grand Luxury Short Term Residences?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Provident Grand Luxury Short Term Residences on 30 Aug 2026 start from AU$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Provident Grand Luxury Short Term Residences?

The closest beach to Provident Grand Luxury Short Term Residences is Rickenbacker Causeway Beach (19.9 km).

Does Provident Grand Luxury Short Term Residences have a pool?

Provident Grand Luxury Short Term Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 7:00 PM.

Is there a free airport shuttle available at Provident Grand Luxury Short Term Residences?

No, Provident Grand Luxury Short Term Residences does not offer an airport shuttle service.

What time are check-in & check-out at Provident Grand Luxury Short Term Residences?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Provident Grand Luxury Short Term Residences?

There is a golf course next to Provident Grand Luxury Short Term Residences.

Provident Grand Luxury Short Term Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 11 out of 58 reviews

8.0/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

LESSY

Liked: Cleanliness, staff & service
My apartment was amazing , very spacious and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Yalily

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place would come back!
Stayed 8 nights in Oct 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again
Stayed 9 nights in Nov 2023
Verified review

10/10 Excellent

Rey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and very nice and new very clean.great stay
Stayed 8 nights in Oct 2020
Verified review

4/10 Poor

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place based on other positive reviews. The location is great cause it’s right next to all the restaurants on Main Street and Publix is across the street. Unfortunately the property itself fails on many levels. I travel a lot and a lot of things have to go wrong for me to submit a poor review here! Definitely need to remove the words “grand” and “luxury” from its name. Poor check-in and check-out experiences, poor customer service, broken elevator, dirty and smelly room, banged up furniture, old and uncomfortable bed, noise issues, construction..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edgard

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Shernel

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely recommend. Love the area.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property. We booked from one day to the next and they were very professional
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
I had the 1 bedroom apartment with balcony facing street. Windows were floor to ceilings full kitchen with dishwasher all new appliances there is a big pool that was freezing cold and a spacious gym also sauna and parking available. The whole apartment was spacious and beautiful also very safe the neighborhood was safe tons of restaurants. But if you’re looking for a thrill go to south beach. This area is rich and classy lol.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great amenities. Unfortunately the pool is not ready.
Verified review

2/10 Terrible

Maritza

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning is very average and the furniture is very deteriorated.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Went to the Dallas dolphin football game
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Maria

Liked: Property conditions & facilities
Good !!! But I have a bad experience with the batteries of the lock door I must spend two hours until they came to fix it
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The info on the website of expedia is misleading. Comparing the actual services. Had booked a mini suite, but got a studio room. Requested golf view, however room was city view.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was that when I was about to do check out at 11, a guy tried to get in to my room at 10:40 to tell me that it was time for my check out
Stayed 3 nights in Apr 2024
Verified review

4/10 Poor

RADHAMES

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Extremely dirty room
Stayed 6 nights in Nov 2023
Verified review

2/10 Terrible

Tasha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This room is not at all what is shown online NO KITCHEN. And the reviews say they are suits and has a kitchen nope a basic room not worth 800 plus dollars at all it also says it’s good for families with a baby where in the closet???
Verified review

8/10 Good

dominic

Liked: Property conditions & facilities
Pool doesn’t work, apt wasn’t clean enough, alot of dust under rhe bed.
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Downtown Doral. But I had to fight to get free parking even though the property description does not mention paid parking. My room had a plumbing problem (which they fixed). There was no desk/work area. The bath towels were hidden in a drawer and not obvious to find. Overall, nice property but many small annoying inconveniences.
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for the golf view and was told the view was not available and was given a cheaper room than what I paid for (Bait and switch). Horrible customer service!
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here. I paid $1,743.83 for a “Superior Studio Suite, 1 King Bed (Partial Golf View)” and received none of it. There was zero golf view. Management blamed “construction,” yet there was no construction anywhere in sight. The bed was not a king, it was a full-size bed. The room had a dirty futon, blood on the closet floor, handprints on the mirror, and cheap paper towels. This property markets itself as luxury, but the condition was closer to a roadside motel. There is no daily housekeeping. Only one trash bag was provided for a 4 night stay. When I asked for another, the front desk told me to walk across the street to Publix and buy one myself. Guest services are only available Monday–Friday, 9am–5pm. If you have an issue outside those hours, you are on your own. I raised concerns during my stay and was ignored until Monday, then told I should have contacted them during office hours, which I did. For all of this, they offered $88 for the inconvenience. If you are an owner whose unit is being rented through this property, you should be aware of how guest experiences like this reflect on your investment. Nothing superior about this room. Nothing luxury about this property or the room itself. Save your money. Stay at an actual hotel
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

GILMYCEL

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Beautiful building and apt.however the balcony was dirty with some droppings that looked like mouse droppings,I reported it but was told they had no mice,I took picsThe bathroom floor on the main room had hair but I know a hair can be missed,in general the apt needed some TLC and a deep cleaning. The carpet on the hallway on my floor had brown stains,it also needs a good steam cleaning, the apt area rug needs replacement or a good cleaning. I refrained from reporting anything else as the front desk's attitude is terrible and they are not knowledgeable. Another guest told me not to ask anything as they didn't "know anything," didn't know what her issue was with them but she was angry. I also started my stay by being given TWO damaged elevator keys. I spent a good hour going back and forth with them to the elevator as the "control was new." Maybe it was, but it didn't work. The third time was a charm! All this fun with two tired kids in tow. I got a parking ticket while parked in the garage and displaying a temporary parking tag upon arrival,I was told I had to fight it with the city,UGH! Stressful stay for sure!
Stayed 6 nights in Apr 2025
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities
La primer noche se nos cortó la luz...estuvimos 4horas reclamando nunca fue solucionado...tuvimos q dormir sin luz,ac hasta el siguiente día...hasta que nos cambiaron de departamento el servicio de atención quedó de contactarnos y NUNCA nos contactaron... finalmente al hacer el checkout nos dieron como respuesta que como hicimos la reserva a través de Expedia deberíamos hacer a uds el reclamo.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a great location and a great service. I love this place. I have stayed there many times.
Stayed 4 nights in Jun 2022