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Intercontinental at Doral Miami by IHG

4.5 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Intercontinental at Doral Miami by IHG

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Point of interest
Suite, 1 Bedroom | Living area
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
The current price is AU$269
includes taxes & fees
10 May - 11 May

Explore the area

Map
2505 Nw 87th Ave, Miami, FL, 33172
  • CityPlace Doral
    ‪16 min walk‬
  • Trump National Doral Golf Course
    ‪2 min drive‬
  • Dolphin Mall
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room

Executive lounge

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Executive lounge

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

View from room

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access

Executive lounge

Classic Room, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

View from room

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool Access

Classic Room, 1 King Bed, Pool Access

Classic Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible (Comm, Access Tub, Club Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Double Beds, Accessible (Comm, Access Tub, Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Business Lounge Access

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible (Communications)

View from room

Classic Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible (Comm, Accessible Tub)

View from room

Classic Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Classic Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Executive lounge

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 37 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub, Club Floor)

View from room

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub, Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible (Comm, Accessible Tub, Minifridge)

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Double Beds, Accessible (Comm, Accessible Tub, Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Comm, Accessible Tub)

View from room

Premium Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Miami

A luxury stay in the heart of Miami awaits you at Intercontinental at Doral Miami by IHG. You'll be 1.3 km (0.8 mi) from CityPlace Doral and 6.8 km (4.2 mi) from Dolphin Mall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Blue Matisse, serves Fusion cuisine and is open for breakfast, lunch and dinner. NAU Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. 10000 square feet (929 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also self parking, along with the convenience of a free shopping centre shuttle. .Places within a 15-minute drive of this 4.5-property class Doral hotel include Florida International University and Dadeland Mall.

What's nearby

  • CityPlace Doral - 16 min walk - 1.4 km
  • Trump National Doral Golf Course - 2 min drive - 2.2 km
  • Miami Airport Convention Center - 6 min drive - 5.6 km
  • Dolphin Mall - 8 min drive - 6.9 km
  • Florida International University - 8 min drive - 8.2 km

Getting around

  • Palmetto Station - 7 min drive
  • Hialeah Market Station - 10 min drive
  • Miami International Airport (MIA) - 25 min drive

Restaurants

  • ‪Air Margaritaville - ‬14 min walk
  • ‪Xpress Cafe - ‬11 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gyroville Doral - ‬5 min walk
  • ‪Anthony's Coal Fired Pizza & Wings - ‬5 min walk

About this property

Intercontinental at Doral Miami by IHG

Luxury hotel with full-service spa and 24-hour fitness centre
Intercontinental at Doral Miami by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the luxury Intercontinental at Doral Miami by IHG. Parking is available for a fee.

This 4.5-star Miami hotel is smoke free.

  • 265 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2000
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Intercontinental at Doral Miami by IHG offers 265 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages and Swedish massages.

Languages

Dutch, English, Filipino, French, Portuguese, Spanish

Similar properties

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Trump National Doral Miami

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, 1,004 reviews
The price is AU$496
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Secured, uncovered parking on site (USD 26 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 8 to 28 for adults and USD 8 to 19 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Matisse
  • NAU Lounge

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 28 for adults and USD 8 to 19 for children
  • Uncovered self-parking fee: USD 26 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doral Miami Intercontinental
Intercontinental Doral Miami
Intercontinental Hotel Doral Miami
Intercontinental At Doral Miami Hotel Doral
Intercontinental Doral Miami Hotel

Frequently asked questions

What is the cancellation policy at Intercontinental at Doral Miami by IHG?

Intercontinental at Doral Miami by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Intercontinental at Doral Miami by IHG?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Intercontinental at Doral Miami by IHG on 10 May 2025 start from AU$268.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Intercontinental at Doral Miami by IHG?

Yep, Intercontinental at Doral Miami by IHG has a secured uncovered self car park for USD 26 per night.

Are there any beaches close to Intercontinental at Doral Miami by IHG?

The closest beach to Intercontinental at Doral Miami by IHG is Rickenbacker Causeway Beach (18.9 km).

Is there a spa on site at Intercontinental at Doral Miami by IHG?

Yep, there is an onsite spa at Intercontinental at Doral Miami by IHG. You'll enjoy services like deep-tissue massages.

Does Intercontinental at Doral Miami by IHG have a pool?

Intercontinental at Doral Miami by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

What makes Intercontinental at Doral Miami by IHG a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Intercontinental at Doral Miami by IHG.

Is Intercontinental at Doral Miami by IHG family-friendly?

You bet! With amenities such as laundry facilities and a free shopping shuttle, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Intercontinental at Doral Miami by IHG is a hit with families.

Are there hot tubs in the rooms at Intercontinental at Doral Miami by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Intercontinental at Doral Miami by IHG serve breakfast?

You bet, cooked-to-order brekkie is on offer on weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Intercontinental at Doral Miami by IHG?

No, Intercontinental at Doral Miami by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Intercontinental at Doral Miami by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Intercontinental at Doral Miami by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Intercontinental at Doral Miami by IHG?

No, only service animals are allowed.

Intercontinental at Doral Miami by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 75 out of 1007 reviews
Rating 4 - Poor. 45 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 night stay

Clean, easy check in and good service. Will stay again.
Stayed 5 nights in Dec 2024

8/10 Good

Nga Yu Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for proximity to airport. No complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam, Normandy Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful. Must drive a car to have dinner in a local place nearby. Clossest dinner place is a mile walk from the hotel in the dark.
Stayed 1 night in Jan 2025

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this hotel.
Stayed 2 nights in Jan 2025

4/10 Poor

Rochelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelt musty so we had to constantly keep the door open, and the carpet was filthy in areas. We were told no other rooms were available. Bathroom was clean. Found a bed bug in the bed and had leave the hotel as we no longer wanted to risk staying there. We received a full refund and had to find a new hotel at 3am. The staff are lovely. Location is good. However, the hotel is outdated and poorly maintained in the rooms. This is not what you'd expect from the Intercontinental brand. I'd recommend you stay at the Intercontential down town Miami instead.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Lauren, MIAMI LAKES

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Tang

Travelled with family
Disliked: Property conditions & facilities
there is nothing special about this property. Two problems need to be resolved, dirty carpet in the corridor and chair in the room not comfortable without soft. The color of the carpet is nearly decaying into dark. it seems like the carpet has been washed for a long long time. I am not feeling well.

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leana

Stayed 3 nights in Dec 2024

8/10 Good

Landell

Liked: Staff & service, amenities, property conditions & facilities
The property is nice, but I don't feel the rooms were as clean as they were in past stays. My sink leaked. I expected more for the amount of money I spent. I'll probably stay at Laquinta hotel nearby next year.
Stayed 14 nights in Dec 2024

10/10 Excellent

Omot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Johnetta, Greensboro

Stayed 5 nights in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and in a great area. Loved the coffee/expresso maker in the room!
Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Can’t believe this is Intercontinental Hotel after I step into the dirty room. Floors are not vacuumed, chair with dirty stains on it. Since it was late and I was so tied so I didn’t request to change another room. The next morning when I finally have the day nights then I noticed the bed frames have dirty stains and the doors of the cabinets are peeled off which is not even presentable. It’s really a bad experience with this brand. I doubt I will choose it again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Ali H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location in proximity to airport .. and restaurants are available within a short driving distance. In-house restaurant available. House keeping is excellent! Breakfast was good with limited but adequate choices including scrambled eggs, boiled eggs, ordered to make omelets, fruits, pastries, juice, etc. hosts in the restaurant are good and goes extra lengths to meet each clients needs. Parking at $18 per night is cheaper than other similar hotels. The only complaint if I have is that the double beds barely accommodate two average weight people. All in all a good hotel!
Stayed 6 nights in Dec 2024

10/10 Excellent

Helen, Miami

Stayed 1 night in Dec 2024

6/10 Okay

RAMIRO ANTONIO PEREZ DE LA

Stayed 5 nights in Dec 2024

10/10 Excellent

Forester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable, clean and convenient.
Stayed 2 nights in Dec 2024

4/10 Poor

hayat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The showers are too small and the water is too weak. Bad cleaning and bad service. Ordered coffee and came like an hour after.
Stayed 6 nights in Dec 2024