2/10 Terrible
Vicenta
27 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
First our room didn’t have windows to see the beautiful morning of Miami the hot water you have to let it run couple second to get hot. It was a little cucaracha side of my bed and other one in the bathroom ., the Curtain from the dark balcony because it wasn't a real balcony you can just see 4!walls which wasn’t to expected . Even thought I was trying to pleased to my daughter I went to talk to the front desk the guy was in that momento told me that they don’t have rooms available but he will address the situation to the manager which I never have apology or phone call from him . I have my worst experience ever and they small pull where you have to wait to use the chair at list one hour until the people were using get tired and leave
I choose this hotel because of the good reviews but very clear this reviews are made up
To finalize my review the restaurant food was.
Very bad oily fried oily plantains. Cold rice. Meat no cook properly we have to go and have lunch and dinner to the restaurant around the corner which was amazing
Vicenta
Stayed 2 nights in Apr 2025