2/10 Terrible
Dorsa
20 July 2025
I came down from San Francisco and booked this hotel for a friend‘s birthday and on the first night when she checked her bag in with the bellman to keep safe while we check in and get our room, her backpack was stolen because of the negligence of the hotel and the bellman. All of our suitcases apparently were left alone without any supervision, right by the door where anyone could’ve walked in and grabbed any of our stuff. In addition to that the hotel and the staff had zero urgency to help with this incident until we involved our lawyer. That same night when we went upstairs to our hotel, we realized the rooms looked like jail cells, which is not the aesthetic we would ever go for and we found bugs all over the hotel room. The area around the hotel was extremely unsafe considering anyone can walk in and steal things from a very well known 4 star hotel. Would never ever stay here again and this comes from someone living in San Francisco. I’ve seen and experienced unsafe but this was absolutely ridiculous. Definitely would not recommend.
Dorsa
Stayed 2 nights in Jul 2025