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The Other House South Kensington

Property class: 4

Photo gallery for The Other House South Kensington

An indoor swimming pool with lounge chairs and a glass ceiling.
Creator video
A bar area with a curved counter, multiple bar stools, and a variety of bottles and glasses on shelves.
A cozy dining area with a wooden table and chairs, surrounded by potted plants and a large tapestry.
A spacious indoor area with seating arrangements, large windows, and decorative elements.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Club Junior (Twin)

A hotel room with two beds, a nightstand, a lamp, and a view of the hallway.

Club Junior (Twin)

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Eaves

A hotel room with a bed, a sofa, a nightstand, a lamp, and a view of the sky.

Club Eaves

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

A modern hotel room with teal walls, a sofa set, a coffee table, and a lamp.

Club Original

9.6 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

A modern living room with a dark green sofa, a round coffee table, a beige armchair, and a floor lamp. A kitchen with dark cabinets and a wooden countertop is visible in the background.

Club Atrium

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

A hotel room with a green sofa, a patterned pillow, a plaid blanket, a side table with a cup, and a bed with a plaid blanket.

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

A modern hotel room with a large bed, a nightstand, a desk, and a staircase.

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

A modern living room with a sofa, a coffee table, and a dining table. There is a kitchen area with cabinets and a countertop. The room has a unique tree mural on the walls.

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

A modern hotel room with a grey sofa, a small ottoman, a red lamp, and a blue accent wall.

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

A modern hotel room with a blue accent wall, a sofa, a small table with books and a cup, a floor lamp, and a suitcase.

The Greater Mezz

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

A hotel room with a bed, a nightstand, a lamp, and a wall-mounted light fixture.

King Bedroom

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

A modern living room with a dark green sofa, a red ottoman, and a coffee table. A kitchen with dark cabinets and a marble countertop is visible in the background.

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

A modern hotel room with a red sofa, a bed with a plaid blanket, and a decorative screen.

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

King Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

2 Bedroom Vault

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

3 Bedroom Vault

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for 2 Bedroom Club Vault (Lower ground floor)

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

2 Bedroom Club Vault (Lower ground floor)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Club Vault(Lower ground floor)

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

3 Bedroom Club Vault(Lower ground floor)

  • 53 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

Room

  • Sleeps 10

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About the area

London

The Other House South Kensington places you in the centre of London, connected to a railway/underground station and within just a 15-minute stroll of popular places like Natural History Museum and Kensington High Street. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The café, The Other Kitchen, is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Kensington Gardens and Royal Albert Hall.

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Royal Albert Hall - 15 min walk - 1.3 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk
  • ‪Humphrey's Bar & Brasserie - ‬1 min walk
  • ‪ESQ - ‬6 min walk

About this property

The Other House South Kensington

The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness centre, a library, and laundry facilities are also featured at the business-friendly The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 18 August 2026 to 1 September 2027 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 31 for adults and from GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Other House South Kensington?

The Other House South Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at The Other House South Kensington?

Yep, there is an onsite spa at The Other House South Kensington. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Other House South Kensington have a pool?

The Other House South Kensington has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes The Other House South Kensington a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Other House South Kensington.

Is The Other House South Kensington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Other House South Kensington is a hit with families.

Does The Other House South Kensington serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Other House South Kensington?

No, The Other House South Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Other House South Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at The Other House South Kensington?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Other House South Kensington?

Dogs are welcome at The Other House South Kensington, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 352 out of 465 reviews
Rating 8 - Good. 75 out of 465 reviews
Rating 6 - Okay. 26 out of 465 reviews
Rating 4 - Poor. 7 out of 465 reviews
Rating 2 - Terrible. 5 out of 465 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Definitely staying there again when I go back to London.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, all time favorite place to stay in London.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Royal Albert, lovely well appointed hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the blend of hotel amenities and the privacy and space of a flat. The location is of course amazing for visitors to London
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and comfortable rooms and communal areas, lovely club facilities and excellent staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room with great amenities. Hotel has gym, spa, and isvin a great and convenient location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. I was only there for 1 night but the 3 bedroom vault felt like a luxury apartment with plenty of room for a family of 4 with teenagers. If I visit London again I will definitely stay here. Multiple restaurants within walking distance and very close to metro.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The rooms (flats) are spacious and well equipped. Great decor and lovely location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Absolutely wonderful stay. Beautiful rooms, comfy beds and fantastic atmosphere
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Great place in a great neighborhood.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay! Friendly staff, very clean and comfortable.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially with directions! The bar and restaurant are very nice. The location is only 3 blocks from the subway.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. It is around the corner to Gloucester Station which has a direct line to most tourist attractions. The neighborhood was also very safe and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, felt like a home from home, couldn’t recommend it more
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice. Worth the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Need phones in rooms and earlier service of rooms. Lovely room and staff.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much too expensive for a normal hotel with a fancy name.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, great vibe, lovely morroccon terraces inside. Cool and different to other hotels.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great place, loads of options for a staycation, really clean, good food and drink options, spa and gym. Good London location. Would recommend to all
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
It was an average room and stay for the price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay definitely a Top 2, you get what you pay for.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay very nice hotel in a excellent location
Stayed 3 nights in Dec 2025