See all properties
Save

The Other House South Kensington

4.0 star property
Pet-friendly hotel connected to a railway/underground station in London with a full-service spa

Photo gallery for The Other House South Kensington

Front of property
Creator video
Greater Courtyard | Courtyard view
Lobby sitting area
Club Courtyard | Courtyard view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$454
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin)

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Eaves

Club Eaves

Club Eaves

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original

Club Original

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium

Club Atrium

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret

The Turret

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments

The Club Apartments

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz

The Greater Mezz

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom

King Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard

Greater Courtyard

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard

Club Courtyard

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible

King Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 23 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Club Junior (Twin)

Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

Premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

Premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area

3 Bedroom Vault

  • Sleeps 6

You may also like

Ad
Serves lunch and dinner

The Gore London – Starhotels Collezione

London City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$466
includes taxes & fees
23 Dec - 24 Dec
The Gore London – Starhotels Collezione

About the area

London

The Other House South Kensington places you in the centre of London, connected to a railway/underground station and within just a 15-minute stroll of popular places like Natural History Museum and Imperial College London. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Other Space can include deep-tissue massages, sports massages and aromatherapy along with access to the sauna and steam room. The café, The Other Kitchen, is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Kensington High Street and Kensington Gardens.

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Imperial College London - 9 min walk - 0.8 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk

About this property

The Other House South Kensington

Pet-friendly hotel connected to a railway/underground station in London with a full-service spa
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and a library are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Café
Miiro Templeton Garden
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 323 reviews
The price is AU$366
includes taxes & fees
12 Jan - 13 Jan 2026
Miiro Templeton Garden

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 27 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and sofa beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Other House South Kensington?

The Other House South Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Other House South Kensington?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at The Other House South Kensington on 23 Dec 2025 start from AU$454.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Other House South Kensington?

Yep, The Other Space is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Other House South Kensington have a pool?

The Other House South Kensington has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes The Other House South Kensington a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Other House South Kensington.

Does The Other House South Kensington serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Other House South Kensington?

No, The Other House South Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Other House South Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at The Other House South Kensington?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Other House South Kensington?

Dogs are welcome at The Other House South Kensington, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 221 out of 293 reviews
Rating 8 - Good. 49 out of 293 reviews
Rating 6 - Okay. 14 out of 293 reviews
Rating 4 - Poor. 6 out of 293 reviews
Rating 2 - Terrible. 3 out of 293 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house was a great base for us on our London leg of our journey. Loved all the uniqueness of this place. The pool, sauna and steam rooms were a great way to escape the bustle of London. The staff were super attentive and friendly. Only comment for consideration was that our room felt a tad cramped, so perhaps a little less furniture.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - allowing a late check-out was much appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirstin

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is unique; a ‘Great Gatsby’ feel and decor. The staff is highly accommodating and kind. There are many comfy, cozy, lounge areas - including a well-stocked library. An actual club with annual membership, and guests have membership for the length of their stay; quiet, intimate atmosphere with no typical tourists, few to no children (at least during my stay). Highly recommended.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel

Service from start to finish was excellent, lovely sitting area and nice little kitchen served its purpose well and a lovely comfortable bed with an abundance of storage made this my go to hotel to London.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Amenities
Great location. Very capable and engaging staff. Posh public spaces. Could not think of one thing I would change. Was very sad to leave. Definitely a return stay next time in London.
Stayed 5 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Excellent hotel - everything in tiptop shape, attentive service, great amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house has a very unique personality. It’s nicely decorated- Hard floors, opening windows, full size fridge, all necessary electrical gadgets, full set off dishes, cups, vine glasses, kitchen utensils.The bed is very comfy, nice bedding, free landry facilities. Staff is very attentive and friendly. Location is great. A lot is great restaurants in the area in walking distance. Tube is very close.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stey

Fantastic location, lovely helpful and friendly staff, comfortable bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Arwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 days and the stay was pleasant.
Stayed 8 nights in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely bank holiday stay, family of 5.

Wonderful stay for a family of 5. Lovely sized clean room. We stayed in one of the basement rooms and were worried it would feel dark but it didn’t. The hotel was an excellent location for us to visit the museums, many cafes and restaurants and Kensington palace and gardens without having to use any public transport. Used the pool during the time children are allowed. It was nice but very busy and too many older children jumping in for our 2 year old. I think it would benefit from more than one time a day during holidays and weekends where kids can use the pool or a special under 5s time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we entered this hotel, you felt welcome. Reception staff were amazing and the room was top notch. We stayed in one of the basement rooms (2 adults and 3 kids). Very quirky, clean and had an amazing nights sleep. Big thank you. Will definitely be back.
Stayed 1 night in Aug 2025

8/10 Good

Regan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was phenomenal. Within two blocks there were multiple restaurants, a Tube stop, and a bus stop that could take you all over the city easily. My only complaint was that the hotel was doing maintenance directly in front of my room. I was not notified by staff that the work was taking place. It was annoying and potentially unsafe for myself and other guests.
Stayed 5 nights in Jun 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities
Hood hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Chloë

Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all round

Superb location, excellent service and comfortable rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Our family recently stayed for four nights. We loved everything about this hotel. The air con was especially appreciated during the excessive heat. The mentors,
Stayed 4 nights in Aug 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel, great styling, we had an awesome stay, staff very welcoming. Gloucester Road Station is just around the corner making it easy to get around London, or just go for walks to around the streets of Kensington and Chelsea.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel, beautiful interior.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for two nights as a spa stay. The hotel itself looks fantastic, and is well maintained. The staff on the front desk were very helpful and polite. The room was a great size with a seperate sitting area, a nice bathroom and small kitchen area which was appreciated. We chose the hotel due to the pool and spa facilities which was really nice, but I made a mistake thinking the pool, which is warmed to 31 degrees, would be warm! It takes some getting used to, but there is also a nice sauna and steam room. The area itself is pretty great too, with at least 10 food options within a 5 minute walking distance. The nearest tube stop is also about 5 minutes away, and its served by several bus lines. If we needed to stay in London again we would definately consider coming back
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

The greeting we received upon arrival was extremely friendly, warm and welcoming. It was a great start to our stay. Thank you
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025