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The Other House South Kensington

4.0 star property

Photo gallery for The Other House South Kensington

Indoor pool
Creator video
Property amenity
Lobby sitting area
Club Courtyard | Courtyard view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$401
includes taxes & fees
17 May - 18 May

Explore the area

View map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin)

Club Junior (Twin)

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Eaves

Club Eaves

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original

Club Original

9.6 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz

The Greater Mezz

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom

King Bedroom

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible

King Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Club Junior (Twin)

Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

Premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

Premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area

3 Bedroom Vault

  • Sleeps 6

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About the area

London

The Other House South Kensington places you in the centre of London, connected to a railway/underground station and within just a 15-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The café, The Other Kitchen, is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Imperial College London and Kensington Gardens.

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Kensington Gardens - 13 min walk - 1.2 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Caffè Nero - ‬1 min walk
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk

About this property

The Other House South Kensington

The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness centre, a library, and laundry facilities are also featured at the business-friendly The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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  • Restaurant
  • Air-conditioning
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The price is AU$297
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 31 for adults and from GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Other House South Kensington?

The Other House South Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Other House South Kensington?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at The Other House South Kensington on 17 May 2026 start from AU$401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Other House South Kensington?

Yep, there is an onsite spa at The Other House South Kensington. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Other House South Kensington have a pool?

The Other House South Kensington has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes The Other House South Kensington a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Other House South Kensington.

Is The Other House South Kensington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Other House South Kensington is a hit with families.

Does The Other House South Kensington serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Other House South Kensington?

No, The Other House South Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Other House South Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at The Other House South Kensington?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Other House South Kensington?

Dogs are welcome at The Other House South Kensington, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 368 reviews
Rating 8 - Good. 60 out of 368 reviews
Rating 6 - Okay. 19 out of 368 reviews
Rating 4 - Poor. 6 out of 368 reviews
Rating 2 - Terrible. 4 out of 368 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for us. The room itself was compact but good space in bathroom and nice shower. Bed was comfortable. Pool area and stram room very relaxing.
Stayed 1 night in Apr 2026

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities
Great location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mohamad

Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Stayed 1 night in Jan 2026

8/10 Good

Asheba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The other house is quite unique, I would say if they are to continue operating as a hotel there needs to be certain aspects that contribute to it being a hotel such as slippers, dressing gowns in rooms, complimentary biscuits, directions to the spa with arrows to show where it is. Also some of the receptionist staff could be more friendly. Overall it was a nice stay but there are some improvements to be made. Also the lighting could be better in the rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026

8/10 Good

Behamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are just way too small - especially when you are accommodated with a dog
Stayed 2 nights in Jan 2026

10/10 Excellent

Lucy

Stayed 2 nights in Jan 2026

10/10 Excellent

Suellen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bar and eating facilities and the steam room, sauna and pool facilities were great. The staff, particularly in the restaurant were very friendly and warm and accommodating. The cleaning staff were meticulous. The hotel design and decor was amazing and its proximity to the tube was a plus.
Stayed 6 nights in Jan 2026

6/10 Okay

Liana

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room and property were very clean. Great location.
Stayed 6 nights in Dec 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room
Stayed 4 nights in Jan 2026

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and exactly as in the photos. What I did not like about my room was that it was on the ground floor with the windows looking out to internal sit outs of the hotel - so no natural light. The housekeeping left a lot to be desired. We stayed there for about 3 weeks. They do housekeeping once a week only and do not even change towels. One had to keep requesting them to do at least give fresh towels. And even when housekeeping was done they would forget to replenish the tea, sugar etc. The most disappointing part was when I gave this feedback to the front office staff, I was told that because I was a long staying guest I needed to remind them to replenish supplies! One would have expected service to be better for a long staying guest and not the other way round !!
Stayed 20 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Very clean, friendly welcome.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and the decor. Staff were friendly and helpful. The only thing I would change is the beds, they look beautiful but the mattress hard and pillows weren’t very supportive. Despite this I would stay again (just might bring my own pillow haha)
Stayed 6 nights in Dec 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Fabulous hotel and Stunning inside ! Staff friendly and very helpful . Room was beautiful and had everything we needed . Would 100% recommend and would stay there again .
Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuele

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay very nice hotel in a excellent location
Stayed 3 nights in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

6/10 Okay

Anouk

Stayed 5 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception and check in all smooth. Requested tea bag replenishment and appeared smoothly. Only queries were over large to for room and position made it difficult to watch plus couldn’t control room temp through app and bathroom rad couldn’t get to work. But overall very happy with stay.
Stayed 2 nights in Dec 2025

8/10 Good

Wen Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room — very clean, comfortable, and quiet. Lighting created a relaxing atmosphere. Bathroom lighting can be improved to have a light that can do makeup. The kitchen is nice but not functioning very well, e.g. coffee machine not working, nowhere to find the power on button of the vent, and it took forever for the stove to bring the water to boiling. Staff are friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities
Nice room, convenient area, kitchen was wonderful and American style fridge was awesome
Stayed 10 nights in Nov 2025

10/10 Excellent

Mitchell David, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great value and beautiful decor.
Stayed 4 nights in Oct 2025

10/10 Excellent

Liron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel locations is excellent, very close to underground. The Room was clean and comfortable.
Stayed 6 nights in Dec 2025