The Other House South Kensington

4.0 star property
Pet-friendly hotel connected to a railway/underground station in London with a full-service spa

Photo gallery for The Other House South Kensington

Exterior
Creator video
Daily full breakfast (GBP 27 per person)
Lobby sitting area
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
The current price is AU$595
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Hyde Park
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Club Eaves

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Original

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Atrium

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Mezz

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Turret

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Club Apartments

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Greater Mezz

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Greater Courtyard

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Courtyard

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 23 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

Greater Club Flat

  • Sleeps 2

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

Club Courtyard

  • Sleeps 2

Greater Courtyard

  • Sleeps 2

King Bedroom

  • Sleeps 2

2 Bedroom Vault

  • Sleeps 4

3 Bedroom Vault

  • Sleeps 6

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About the area

London

The Other House South Kensington places you in the centre of London, connected to a railway/underground station and within just a 15-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Other Space can include deep-tissue massages, sports massages and aromatherapy along with access to the sauna and steam room. The café, The Other Kitchen, is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Imperial College London and Victoria and Albert Museum.

What's nearby

  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 9 min walk - 0.8 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Royal Albert Hall - 15 min walk - 1.3 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk
  • ‪The Stanhope Arms - ‬2 min walk

About this property

The Other House South Kensington

Pet-friendly hotel connected to a railway/underground station in London with a full-service spa
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and a library are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 27 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and sofa beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Other House South Kensington?

The Other House South Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Other House South Kensington?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Other House South Kensington on 6 Nov 2025 start from AU$595.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Other House South Kensington?

Yep, The Other Space is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Other House South Kensington have a pool?

The Other House South Kensington has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes The Other House South Kensington a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Other House South Kensington.

Does The Other House South Kensington serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Other House South Kensington?

No, The Other House South Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Other House South Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at The Other House South Kensington?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Other House South Kensington?

Dogs are welcome at The Other House South Kensington, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 262 reviews
Rating 8 - Good. 46 out of 262 reviews
Rating 6 - Okay. 11 out of 262 reviews
Rating 4 - Poor. 6 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house was a great base for us on our London leg of our journey. Loved all the uniqueness of this place. The pool, sauna and steam rooms were a great way to escape the bustle of London. The staff were super attentive and friendly. Only comment for consideration was that our room felt a tad cramped, so perhaps a little less furniture.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Lydia Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were so dark (dark brown walls) and the lighting was “imbalanced” (my partner is an electrical contractor and he noticed it as well) that you could barely see yourself in a mirror. I know it sounds fussy, but we are very casual people and this was notable. One positive is that the breakfast was fantastic. And the staff, both housekeeping and front desk were really terrific. But there was really nothing anyone can do about the interior of the rooms so we did not mention it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

iqbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really well planned, great quality linen & well organised kitchenette
Stayed 6 nights in Jul 2025

4/10 Poor

Flora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jazmyne

Stayed 3 nights in Jul 2025

10/10 Excellent

Andre

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful. It was right in center of Kensington. Very close to the underground, cafes, restaurants, Hyde park, museums. The staff were extremely nice. Rooms were great.
Stayed 8 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Randi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff and spa
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel; Terrific service

A terrific place to stay in South Kensington. It is only a block or so away from the Glouster Road tube stop and. 45-minute direct tube line to Heathrow Airport.. This place exudes quality and has terrific customer service. For example, in the middle of the night, I woke up because my room was too warm. It was a hot day in London and the air conditioning was not working properly in my room. I went to the front desk. The young man on duty that quickly came up to my room, saw that it wasn’t working, and moved me to another room on the same floor. The next morning, I went down to front desk and told them I didn’t need the other room because the air conditioning in my room was now working. The woman at the front apologized and asked if there was anything she could. Without hesitation, she offered to comp me a breakfast the next morning. This is an example of great customer service. The rooms here are beautiful and well-equipped, the pool is lovely, but the terrific customer service convinced me that whenever I am in London again, I will look to stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Lawrence

Stayed 5 nights in Jul 2025

4/10 Poor

Hema

Stayed 5 nights in Jul 2025

6/10 Okay

Rachael

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Other House South Kensington

We had a great stay. Front desk and concierge experience could be better for a nice hotel. Rooms and amenities were great.
Stayed 3 nights in Jul 2025

4/10 Poor

Noel

Dirty, bad service
Stayed 4 nights in Jul 2025

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, amenities
Absolutely love!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just a few minutes on foot from the tube. The rooms are small but well laid out. The pool and sauna/steam room were excellent, and the hotel bar was a lot of fun. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with group
Clean facilities and friendly staff
Stayed 6 nights in Jun 2025

10/10 Excellent

eros

Business traveller
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucy

Stayed 1 night in Jun 2025