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The Franklin London - Starhotels Collezione

Property class: 5 and above

Photo gallery for The Franklin London - Starhotels Collezione

A bar area with high-backed chairs, a fireplace, and shelves of liquor bottles.
Creator video
A row of red brick townhouses with multiple stories, large windows, and a well-maintained garden with a prominent tree.
A room with a large window, a modern lamp, and a mirror reflecting a building outside.
A modern bedroom with a large bed, two bedside tables, and decorative wall sconces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$726
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
24 Egerton Gardens, London, England, SW3 2DB
  • Place, Victoria and Albert Museum
    ‪3 min walk‬
  • Place, Imperial College London
    ‪5 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Superior Double Room

A well-appointed bedroom with a large bed, bedside tables, a sitting area, and a view of the outdoors.

Superior Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, two bedside tables, a chair, and a wall decorated with framed botanical prints.

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a decorative bowl, and a wall with framed botanical prints.

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Executive

A modern living room with a dark wall, a large window, a sofa, a desk, and a bed.

Suite Executive

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

A hotel room with a large bed, a bedside table with a lamp, a mirror, and framed artwork on the wall.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite

A hotel room with a large bed, two bedside tables, a chandelier, and large windows with a view of the outside.

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A modern living room with a glass coffee table, a sofa, and a chair.

Presidential Suite

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

A modern living room with a dark wall, a large window, a sofa, a desk, and a bed.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Franklin London - Starhotels Collezione. You'll be within steps of Brompton Oratory and within a short 5-minute stroll of Victoria and Albert Museum. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages, facials and mani/pedis. The fine-dining restaurant, The Franklin Restuarant, serves Italian cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam and steam room. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 5-property class London City Centre hotel include Imperial College London and Natural History Museum.

What's nearby

  • Victoria and Albert Museum - 3 min walk - 0.3 km
  • Imperial College London - 5 min walk - 0.4 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Royal Albert Hall - 14 min walk - 1.2 km

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Voyage Lounge - ‬4 min walk
  • ‪Chapati & Karak - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪Ciro's Pizza Pomodoro - ‬5 min walk

About this property

The Franklin London - Starhotels Collezione

The Franklin London - Starhotels Collezione offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Spa services, a library, and multilingual staff are also featured at the luxury The Franklin London - Starhotels Collezione.

This 5-star London hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
The Franklin London - Starhotels Collezione offers 35 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 52 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 37 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Franklin Restuarant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 31 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 37 per person
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

What is the cancellation policy at The Franklin London - Starhotels Collezione?

The Franklin London - Starhotels Collezione offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Franklin London - Starhotels Collezione?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at The Franklin London - Starhotels Collezione on 5 Oct 2026 start from AU$726, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Franklin London - Starhotels Collezione?

Yep, there is an onsite spa at The Franklin London - Starhotels Collezione. You'll enjoy heaps of services like facials and body treatments.

What makes The Franklin London - Starhotels Collezione a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Franklin London - Starhotels Collezione.

Is The Franklin London - Starhotels Collezione family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that The Franklin London - Starhotels Collezione is a hit with families.

Does The Franklin London - Starhotels Collezione serve breakfast?

You bet, full brekkie is offered weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Franklin London - Starhotels Collezione?

No, The Franklin London - Starhotels Collezione does not offer an airport shuttle service.

Is there a bar or restaurant at The Franklin London - Starhotels Collezione?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Franklin London - Starhotels Collezione?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Franklin London - Starhotels Collezione?

Dogs are welcome at The Franklin London - Starhotels Collezione, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 14 kg per pet.

The Franklin London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 453 out of 606 reviews
Rating 8 - Good. 94 out of 606 reviews
Rating 6 - Okay. 34 out of 606 reviews
Rating 4 - Poor. 9 out of 606 reviews
Rating 2 - Terrible. 16 out of 606 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cosy Hotel with very friendly staff and excellent breakfast!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel in this area! We keep coming back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Great hotel. Perfect staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liesl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Bar and restaurant are stunning. Rooms are nice size
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Franklin was such a comfortable and convenient hotel. Perfectly located and very quiet. Staff was terrific. The breakfast room was lovely and the hotel restaurant does a terrific dinner. A real gem.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Ellen Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Location near V&A great. Charming Victorian. Buildings with park in the rear which can be viewed over meals.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vladimiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurat,very good dishes and services
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and quiet. Walking distance to the V&A Museum and Natural History Museum. The welcome note and treats were a nice touch. The bedside lighting controls were great and loved that it included a digital « do not disturb » light for housekeeping. All in all, a really wonderful stay. I look forward to staying at the hotel again soon.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel in the heart of Kensington. So convenient to many of the top major London amenities, such as Harrods, Harvey Nicks, the Royal Albert Hall and Hyde Park. Spotlessly clean and very tastefully decorated. Friendly staff and wonderful service. Highly recommend. We'll be back. Leona
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Professional & friendly staff Great location Room is clean Bed B is comfortable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sherrie

Liked: Cleanliness
Fantastic chic hotel. Lovely room with everything needed. Friendly staff, super breakfast and perfect location near Hyde Park, Harrods and underground.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

albin

Liked: Cleanliness, staff & service, amenities
Fantastic service and very cosy.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, comfortable, with attentive service.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this small hotel and the location was amazing. If you are up for walking it’s a great location (less than 1.5 miles) to most of London’s big attractions including the Chelsea Flower Show. I would have given this a hotel a 5-star, but we found the restaurant staff to be unfriendly and very stressed. We ate 1 dinner and breakfast there and headed out to other restaurants for the following 4 days of our stay. With that said, the food we had was very good. Thank you for a great stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful team Will return !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alidad

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff, clean room, great location....I would stay there again on y next trip to London.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Yi Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly, room is very comfortable and the breakfast is delicious
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff, beautiful property
Stayed 1 night in Sep 2025