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4.1 out of 5

"good quality, renovated room of a good size, especially for for London. Service was also excellent and great location. " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

A luxury stay in the heart of London awaits you at Leonardo Royal London City - Tower Hill. Within just a 10-minute stroll, you'll find Tower of London and Tower Bridge. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with cable channels are featured in all 307 rooms, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Premium bedding and designer toiletries are nice touches to enhance your stay. 24-hour room service, coffee/tea makers, and free newspapers are also available.

A day of pampering at Ajala Spa can include deep-tissue massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, Forum Restaurant, serves Mediterranean cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club along with access to aerobics classes and yoga classes. Business travelers can take advantage of a conference center and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Places within a 30-minute walk of this 4-star London City Centre hotel include Borough Market and St. Paul's Cathedral.

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$141* Per night/room 1 Nov. - 2 Nov.

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room (with 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room (with 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Leonardo Royal London City - Tower Hill ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Royal London City - Tower Hill

Everyone (5) Couples (2) Family (1)
5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Guest Relations Team

Dear Guest,Thank you for your kind review. We look forward to welcome you back to the Leonardo Royal London City hotel. Kind Regards, Guest Relations Team

5 out of 5
good quality, renovated room of a good size, especially for for London. Service was also excellent and great location.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Guest Relations Team

Dear Guest, Thank you for taking the time to review us. I am delighted that you enjoyed your stay and thank you for your wonderful words. Your kind feedback have been shared to our staff and the management. We look forward to welcome you back. Kind Regards, Guest Relations Team

5 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Guest Relations Team

Dear Guest, Thank you for taking time to review your recent stay with us. Kind Regards, Guest Relations Team

2 out of 5
When we walked into this hotel, we were impressed with the look of the reception area, however when we got to our room, our impression changed. Very out dated, no working mini fridge, cracks in the wall. Really wasn’t impressed considering the price we paid for our room.

Posted by on 23 Aug. 2019

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Comment from Hotel Management

17 Oct. 2019 by Vishant Malpotra | Front of House Manager.

Thank you very much for taking the time to write to us. Your feedback assists us in providing a better service to all our guests. I profoundly regret that your expectations were not entirely satisfied on this occasion. Please accept my sincere apologies for any inconvenience that may have been caused. I hope we will have the opportunity of welcoming you once again at The Leonardo Royal Hotel London City. Kind Regards. Vishant Malpotra.

2 out of 5
The hotel is in a great location but it is falling apart and the cleanliness of the place leaves a lot to be desired. After travelling from Australia all we wanted was to have a shower and relax but we had to change rooms 3 times due to air conditioners not working. The room we ended up in was very average.

Posted by on 9 Aug. 2019

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4 out of 5
Close to tower hill and train station, breakfast expensive but lots of cafes locally

Posted by , from Sydney on 27 Aug. 2018

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Comment from Hotel Management

27 Sep. 2018 by Grange Hotels Marketing Team

Dear Guest, Thank you for your glowing review of Grange City Hotel. It is super to hear that you experienced such a fabulous stay and that your expectations were fully satisfied. We are delighted that you found the location of the hotel perfectly positioned to take in the surrounding attractions and look forward to welcoming you again soon. Kind Regards Grange Hotels Marketing Team

5 out of 5
Easy walk from tube. Staff attentive. Wonderful city view, shard and tower. Quiet. Spacious, clean rooms with comfortable beds.

Posted by , from East Geelong on 7 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Grange Hotels Marketing Team

Dear Guest, Thank you so much for your glowing review of Grange City Hotel London. It is wonderful to know that you found the Hotel perfectly positioned and we hope that you enjoyed exploring some of the iconic London landmarks. We are delighted to know that you enjoyed the comfort of the room and found the staff to be friendly and attentive. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We very much look forward to welcoming you again soon. Kind Regards Grange Hotels Marketing Team

5 out of 5
Friendly and helpful staff, clean room and bathroom. Close to key London monuments. Highly recommend this hotel.

Posted by , from Melbourne, Australia on 8 Jan. 2018

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Comment from Hotel Management

9 Jan. 2018 by Grange Hotels Marketing Team

Dear Guest, Thank you for your lovely, review - we are delighted that you enjoyed your stay and that your expectations were fully satisfied. We hope you will return again soon. Kind Regards Grange Hotels Marketing Team

About the Leonardo Royal London City - Tower Hill

Location 8-14 Cooper's Row, London, England EC3N 2BQ

Property Features

Leonardo Royal London City - Tower Hill offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Leonardo Royal London City - Tower Hill. This 4-star London hotel is smoke free.

  • 1 building
  • 307 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2002
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Heathrow Airport (LHR) (31.1 km / 19.3 mi)
  • Train station: London Fenchurch Street Station (0.9 km / 0.6 mi)
  • Metro station: Tower Hill Station (0.1 km / 0.1 mi)

Room Amenities

Leonardo Royal London City - Tower Hill offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.

Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Grange
  • City Grange Hotel
  • Grange City
  • Grange City Hotel
  • Grange Hotel
  • Grange Hotel City
  • Hotel Grange
  • Hotel Grange City
  • Grange City London
  • Grange City Hotel London, England
  • Leonardo Royal London City
  • Hotel Leonardo Royal Hotel London City London
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  • Leonardo Royal Hotel London City London
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  • Grange Hotel
  • Grange London City
  • Hotel Grange London City Hotel London
  • London Grange London City Hotel Hotel
  • Hotel Grange London City Hotel
  • Grange London City Hotel London
  • Grange City Hotel
  • Grange
  • Leonardo Royal Hotel London City
  • Leonardo Royal London City
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  • London Leonardo Royal Hotel London City Hotel
  • Hotel Leonardo Royal Hotel London City
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  • Grange City Hotel
  • Grange London City Hotel
  • Leonardo Royal London City
  • Leonardo Royal Hotel London City Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.