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"All very nice customer service people lovely they held our bags safety for the day on leaving. " More

By a verified traveller on Thu 05 Sep 2019

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Hotel Description

Imperial Court Suites places you steps from Queensway and within a 10-minute stroll of Kensington Gardens. Highlights at this property include in-room kitchens and free WiFi.

Each apartment features a flat-screen TV, a hair dryer, and an iron/ironing board. A kitchen and free toiletries are also available. Limited housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a 24-hour front desk, and luggage storage. Added amenities include laundry facilities and an elevator.

Within a 15-minute walk of this 4-star London City Centre property, attractions include Kensington Palace and Hyde Park.

Superior Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$84* Per night/room 5 Oct. - 6 Oct.

Superior Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Studio (Triple)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Apartment, 1 Bedroom (Sleeps 4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom (Sleeps 3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Imperial Court Suites ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Imperial Court Suites

Everyone (1) Couples (2)
1 out of 5
Don't even bother with this place. Location is great but everything else terrible. Tiny, dirty room lit up with blue lights so you can hardly see at night. Constant noise coming from inside the walls that keeps you up at night. Unhelpful staff. Complained twice and was told they will follow up and they came back with nothing. Was also told room was cleaned every second day and after our 5 day stay it was not cleaned. Kitchen appliances were faulty.

Posted by on 9 Oct. 2019

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5 out of 5
All very nice customer service people lovely they held our bags safety for the day on leaving.

Posted by on 5 Sep. 2019

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1 out of 5

Posted by on 23 Jul. 2019

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Property Features

As a guest of Imperial Court Suites, you'll find laundry facilities and an elevator. Public spaces have free WiFi. A complete renovation of Imperial Court Suites was completed in 2016. This 4-star London apartment is smoke free.

  • 24 guestrooms or units
  • 4 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London City Airport (LCY) (20.1 km / 12.5 mi)
  • Train station: London Paddington Station (1.6 km / 1 mi)
  • Metro station: Bayswater Underground Station (0.3 km / 0.2 mi)

Room Amenities

Imperial Court Suites offers 24 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star apartment have kitchens. Bathrooms include showers and complimentary toiletries. This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a limited basis and microwaves can be requested.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Microwave available
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 55 Inverness Terrace To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to 55 Inverness Terrace
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • Property is not cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Imperial Court Suites Apartment London
  • Imperial Court Suites London
  • Imperial Court Suites Apartment
  • Imperial Court Suites Apartment London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.