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Comfotel PRPL

3.0 star property
Hotel in London, near Kensington High Street

Photo gallery for Comfotel PRPL

Quadruple Room
Courtyard
Front of property
Lobby
Breakfast buffet

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$184
includes taxes & fees
8 Oct - 9 Oct

Explore the area

View map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Courtyard by Marriott London Heathrow Airport

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,263 reviews
The price is AU$216
includes taxes & fees
5 Oct - 6 Oct
Courtyard by Marriott London Heathrow Airport

About the area

London

At Comfotel PRPL you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. .Within a 30-minute walk of this 3-property class Hammersmith and Fulham hotel, attractions include Olympia Conference and Exhibition Centre and Thames River.

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 14 min walk - 1.2 km
  • Royal Albert Hall - 6 min drive - 4.0 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Richmond Arms - ‬1 min walk
  • ‪Liz Cafe - ‬4 min walk

About this property

Comfotel PRPL

Hotel in London, near Kensington High Street
Comfotel PRPL offers its guests a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 19 guestrooms or units
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Comfotel PRPL offers 19 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Breakfast buffet

Euro Hotel Hammersmith

  • Free WiFi
  • Housekeeping
3.2 out of 5, 693 reviews
The price is AU$184
includes taxes & fees
8 Oct - 9 Oct
Euro Hotel Hammersmith

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Frequently asked questions

What is the cancellation policy at Comfotel PRPL?

Comfotel PRPL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfotel PRPL?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Comfotel PRPL on 8 Oct 2025 start from AU$183.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Comfotel PRPL?

No, Comfotel PRPL does not offer an airport shuttle service.

What time are check-in & check-out at Comfotel PRPL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfotel PRPL?

No, pets are not allowed.

Comfotel PRPL Reviews

Reviews

6.4
Rating 10 - Excellent. 100 out of 520 reviews
Rating 8 - Good. 126 out of 520 reviews
Rating 6 - Okay. 117 out of 520 reviews
Rating 4 - Poor. 81 out of 520 reviews
Rating 2 - Terrible. 96 out of 520 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Marianna

Travelled with family
Disliked: Cleanliness

Awful

Couldn't find anyone at reception. Got to the room and it was filthy. On check out guy was rude. We knocked on the reception door to hand key back and check out. He shouts through the closed door to leave it on a window ledge. Awful customer service.
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Liked: Staff & service
The room was OK. Nothing special but on the larger side. The bed was comfortable and the other furnishing were fine. No air conditioning (I was in room 17) but there are 2 sky lights that open and a fan. The biggest problem was the shower. It is a corner style shower and has a small opening. I am 175 cm and 90 kg and getting into and out of the shower was a tight fit. Once inside the shower, there is no place to put soap or shampoo. Literally, nothing but the shower floor. The toile wasn't too far so I would put the shampoo there. I'd soap up and toss the soap into the sink before rinsing. I would book the hotel again but it isn't without some compromises.
Stayed 2 nights in Jun 2025

6/10 Okay

jamie

Liked: Cleanliness, room comfort
No TV channels working
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Servicably clean rooms with IKEA type furnishings. A great location to use as a homebase for exploring London. We found the 10 min walk to Hammersmith became our favorite route.
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our favorite parts: ▪︎Walkable to Hammersmith for super easy tube connections to all the major locations in London via the Picadilly and District lines. ▪︎Sainsbury's grocery store and ATM directly across the street. ▪︎Fan in the room helped drown out road noise at night AND kept us comfortable without air conditioning. ▪︎Mini fridge was a real plus for us! ▪︎Friendly staff at check in and thoughtful maid kept our trash emptied and towels fresh. Not our favorite parts: ▪︎Fire, police, and ambulance stations down the street made for lots of sirens in addition to road noise until about 10pm. ▪︎The tube station is about a 10 min walk either direction with bags. If walking bothers you, probably not the best location for you. After a few days the walk seems shorter. Only bothered us day 1 with bags. ▪︎The room and I KEA type furnishings are a bit worn and chipped but the linens were fresh and white and the room was servicably clean. It didnt bother us.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Only was in the room for night time but the mattress was uncomfortable and only one pillow with no spares, otherwise it was ok
Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was 5 star except the beds bedding was good but the mattress was horrible spring mattresses had 3 beds and all family had same issue couldn't sleep on them other than this Everything was 5 star
Stayed 3 nights in May 2025

6/10 Okay

ErikoB

Very good location as closed to train station. The staff is nice, but they recently repainted the walls, so the room smells strongly of paint.
Stayed 2 nights in May 2025

4/10 Poor

Roseline

Disliked: Staff & service, property conditions & facilities, room comfort
I had to go for a meeting without taking a shower. The bathroom door was jammed and there was no one to help open it. The manager did not pick calls and the night desk manager did not respond when I knocked on the reception door.
Stayed 5 nights in May 2025

10/10 Excellent

Fereshteh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was exactly what we needed for our short stay. There wasn't anything fancy about
Stayed 2 nights in May 2025

8/10 Good

Thomas

Business traveller
Liked: Staff & service, property conditions & facilities

Simple but effective accommodation for a work trip

A decent, no-fuss hotel stay. The photos on the website suggest the availability of food options that just don't exist in the real site, so I suggest these misleading images are removed ASAP. It's worth noting that this is a converted 5-storey townhouse and there's no lift, but this wasn't a problem for me. Walls are paper-thin and every time the guy in the next room opened his door I thought he was opening mine! This means it might not be great for a romantic weekend, but for a business trip like mine it was a great option that was relatively low cost (for the area).
Stayed 2 nights in May 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFORTEL PRPL DISGUSTING

The room was certainly below 1* condition. It was scruffy and tired TV had fallen off the wall and was propped up on table with the tea and coffee items. Hairdryer was damaged but worked both headboards were very badly damaged. There was old liquid stains that had run down the wall still present the base of the beds were dirty and stained as was the carpets. Shower tray was stained hot radiator/towel rail in bathroom was very dirty and stained. I am very surprised that you even had this terrible hotel on your list. Would not recommend it and would certainly not stay again it was well below value for money
Stayed 1 night in May 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All what you need for one night

Good price in reasonable location. The room contains what you need for a night. No complaints
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location and is close to two metro stations. I would like to give a special thanks to Ahmad for his kindness and willingness to resolve and help with all my needs.

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived at the hotel we had to cross the street and book in in another building. The hall ways were very cramped and would not be easily accessible for anyone with a suitcase. Our room was in the basement of the building. It was a very small twin room. There was damp in the room and bath room. It did not feel clean and you could visibly see dirty, dust and grime throughout the room and property. The shower still had hair from the previous guest in it and the doors didn’t close resulting in a very wet floor. The walls to the rooms were so thin you could hear everything from other rooms. The door to our room didn’t shut easily meaning we had to slam it shut, it wouldn’t close on its own. There were weird stains on the curtains and black marks on the bedding. The glass in the bathroom hadn’t been cleaned. Overall just felt very disgusting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly, and the price is reasonable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Very convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, a little noisy comfortable stay!

The reception was in a separate building which wasn’t clearly signed. The room itself was very clean and well presented but need a lick of paint here and there. The shower has nowhere to put anything and no bath mat, anti slip protection or grab handle. There is a fridge which was handy. The traffic is very noisy so you won’t get a good sleep if you’re a light sleeper. Sainsbury’s is directly opposite and very handy for cafes and close to Goldhawk and shepards bush stations.
Stayed 2 nights in Mar 2025

6/10 Okay

Jhon

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
It's ok
Stayed 1 night in Jan 2025

2/10 Terrible

Fasil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff don’t care and pics in advert are wrong of room when u book. It’s a crap hotel and u can hear your neighbour snoring. The online advert when booking with Expedia is wrong as I booked a family room and the customer it showed was nice. When I got here the room was not the same. When I confronted the manager he began blaming others and silly excuses. I said I will take this up with Expedia and the hotel general manager and took the details
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom shower had mold, dust all over the picture frames and light fixture. The wood framing holding the fridge was rotten. No elevator, being pregnant and with a toddler having to go up and down 4 flights of stairs was miserable. The whole building and room had a weird smell. The stairs rails are really flimsy and some areas you can see they had split and they did a very wonky repair that’s barely holding together.
Stayed 7 nights in Dec 2024