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Comfotel PRPL

3.0 star property
Hotel in London, near Kensington High Street

Photo gallery for Comfotel PRPL

Quadruple Room
Front of property
Lobby
Courtyard
Breakfast buffet

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is AU$108
includes taxes & fees
8 Jan - 9 Jan 2026

Explore the area

View map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

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About the area

London

At Comfotel PRPL you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. .With a stay at this 3-property class Hammersmith hotel, you'll be 3.9 km (2.4 mi) from Hyde Park and 3.8 km (2.4 mi) from Royal Albert Hall.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km
  • Eventim Apollo - 16 min walk - 1.4 km

Getting around

  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Liz Cafe - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk

About this property

Comfotel PRPL

Hotel in London, near Kensington High Street
Comfotel PRPL offers its guests a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 19 guestrooms or units
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Comfotel PRPL offers 19 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Breakfast buffet
Euro Hotel Hammersmith
  • Free Wi-Fi
  • Housekeeping
3.2 out of 5, 735 reviews
The price is AU$116
includes taxes & fees
15 Jan - 16 Jan 2026
Euro Hotel Hammersmith

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Frequently asked questions

What is the cancellation policy at Comfotel PRPL?

Comfotel PRPL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfotel PRPL?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Comfotel PRPL on 8 Jan 2026 start from AU$108.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Comfotel PRPL?

No, Comfotel PRPL does not offer an airport shuttle service.

What time are check-in & check-out at Comfotel PRPL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfotel PRPL?

No, pets are not allowed.

Comfotel PRPL Reviews

Reviews

6.4
Rating 10 - Excellent. 111 out of 548 reviews
Rating 8 - Good. 132 out of 548 reviews
Rating 6 - Okay. 122 out of 548 reviews
Rating 4 - Poor. 86 out of 548 reviews
Rating 2 - Terrible. 97 out of 548 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

loadux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, Would want to stay there again
Stayed 1 night in Sep 2025

6/10 Okay

Vicki, Red Boiling Springs

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff unpleasant Rooms were not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Melendra

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The reception staff was terrible. We had to ask for simple things, like extra pillows 3 times before anything happened. Also, the light in the bathroom flickered constantly or didn't turn on at all most of the time. They sent someone up once, but his solution only solved the problem until we turned the light off and on again. We had to use your phone torches to see.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahmed, London

Stayed 1 night in Aug 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in Shepherds Bush

Shower was dirty and stained . Bed had a broken base Horrible customer service
Stayed 2 nights in Aug 2025

6/10 Okay

Joanna

Travelled with group
Liked: Amenities, property conditions & facilities
Ok, did the job for the price. Bathroom in 1 room hadnt been cleaned and bed linen had stains.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a great experience

My room was basically a glorified closet, which I didn't realize. The bed was really uncomfortable and lumpy, the service was essentially nonexistent. There was no air (but a giant fan) so I had to leave the windows cracked and I had a few bugs.They did replace my towel and take out my trash in-between days so that was nice. I would not recommend this place nor would I stay there again. The pictures are definitely deceiving.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassidy

Stayed 3 nights in Jul 2025

6/10 Okay

Zoe

Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sabrina

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
is close to transportation and Westfield shopping center. The room could be cleaner.
Stayed 4 nights in Aug 2025

8/10 Good

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No food showing on pic breakfast 15min walk to park car ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tasha

Liked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Karly

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Be careful for the fake photos

We checked in and checked out on the same day because of the room had no air conditioning and no fan and located underground. The room had a bad smell. I stayed for about an hour and I felt extremely sick due to my asthma attack. The pictures are not true to what they offer. I spoke to the staff and they asked me to talk with hotel.com for the refund. And I have requested for the refund from the hotel.com but it takes long time for them to contact to the staff. It’s about four days+, still need to wait for another 48hours to confirm with the hotel. I am not sure if we can get our money back.
Stayed 4 nights in Jul 2025

4/10 Poor

yinan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My shower stopped working mid shower and water did not come back on until almost 10minutes later and it was luke warm water.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Good
Stayed 3 nights in Jul 2025

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was cheap for one night, four of us stayed. The room was tidy but I wouldn't call it clean, carpet (which looked like an apprentice had fit it) and some of the furniture had some questionable marks on it. They've tried to make it look like an upmarket hotel but have come up short. The floorboards creaked, it was warm (a massive fan was provided), the place just felt like it needed a deep clean, the extractor fan in the bathroom was full of dust. It was OK for the price, we literally slept there and that was it, we wouldn't stay again.
Stayed 1 night in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Philip

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Don't expect too much

Good value, basic hotel, that appears to be undergoing updating. Friendly healthy staff. I stayed in 2 rooms where the mattresses were not great. A lot of stairs if you get a room on higher floors.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is very friendly and helpful. However the room was terribly warm with no air conditioning and very dirty and dusty
Stayed 2 nights in Jul 2025