DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel with 24-hour fitness centre and sauna

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Deluxe Room, 1 King Bed
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
The current price is AU$175
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Waterworld
    ‪2 min walk‬
  • Regent Theatre
    ‪18 min walk‬
  • Staffordshire University
    ‪2 min drive‬
  • Manchester (MAN)
    ‪42 min drive‬

Room options

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you steps from Waterworld and within a 20-minute stroll of The Potteries Museum and Art Gallery. Highlights at this Edwardian hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna and pool loungers. 129805 square feet (12059 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Stoke-on-Trent hotel, you'll be 22.5 km (14 mi) from Peak District National Park.

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Toby Carvery - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Edwardian hotel with 24-hour fitness centre and sauna
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 129805 square feet (12059 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Conference rooms
  • 129805 sq ft of conference space
  • 12059 sq. m of conference space
  • Built in 1768
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (129,805 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1768
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Self-parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 14 Sept 2025 start from AU$175.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Stoke on Trent?

Yep, DoubleTree by Hilton Stoke on Trent has a self car park for GBP 7.50 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yep, and guests love it! DoubleTree by Hilton Stoke on Trent has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Stoke on Trent, but Waterworld is a short 2-minute walk away.

Does DoubleTree by Hilton Stoke on Trent serve breakfast?

Yeah, our guests can't get enough of the full brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Stoke on Trent?

No, DoubleTree by Hilton Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

No, only service animals are allowed.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anam

Stayed 2 nights in May 2025

8/10 Good

Ana

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. On arrival the receptionist provided a delicious warm cookie which was a lovely surprise after a long journey
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of the hotel was excellent. One of our group had several allergies and everything was so well organised for her food with lots of options. Particularly at breakfast with Kelly who really looked after us thank you :)
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

8/10 Good

Sarah

Stayed 1 night in May 2025

8/10 Good

Rachel

Stayed 1 night in Apr 2025

10/10 Excellent

Stroma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk. Lovely clean room and great service from staff. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Greta

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Satoru

Stayed 2 nights in May 2025

8/10 Good

Mamta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Reception staff excellent
Stayed 1 night in May 2025

6/10 Okay

Demi-Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Children rampaging through corridors at 10pm

Whole visit marred by children running through the corridors on Friday evening at approx 10pm and again on Saturday evening at approx 10pm. On both occasions the children were screaming, shouting, laughing. On Saturday evening they were banging on bedroom doors too. Where were the Parents/Carers? Were they and the hotel staff oblivious? I certainly was not going to open my bedroom door to confront them nor speaking to Reception staff on departure on Sunday morning. "Sorry about that" just doesn't cut it. Hence the overall 3* because of a soured experience. Not sure how I feel about returning...
Stayed 2 nights in May 2025

10/10 Excellent

Maryna

Stayed 2 nights in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used as a stop over when we visited Stoke on Trent
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds,
Stayed 1 night in Apr 2025