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The Reef at Atlantis

4.5 star property
Luxury resort on the beach, with free water park

Photo gallery for The Reef at Atlantis

Water park
Property video
Marina
Breakfast served
Golf

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Paradise Beach Drive, Paradise Island, New Providence
  • Place, Aquaventure
    ‪7 min walk‬
  • Place, Atlantis Casino
    ‪10 min walk‬
  • Place, Paradise Lagoon Beach North
    ‪10 min walk‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Terrace View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Terrace View

8.0 out of 10
Very good
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Harbor View

View from room

Studio Harbor View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 49 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Queen Beds

View all photos for Studio Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Ocean View

8.4 out of 10
Very good
(53 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Queen Beds

View all photos for One Bedroom Terrace Suite

View from room

One Bedroom Terrace Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Harbor Suite

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Harbor Suite

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ocean Suite

View from room

One Bedroom Ocean Suite

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom (Topaz)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Topaz)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms (Topaz)

Smart TV, DVD player, pay films

Suite, 2 Bedrooms (Topaz)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 160 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Terrace Suite

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Terrace Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Queen Sofa Beds

View all photos for Two Bedroom Harbor Suite

Two Bedroom Harbor Suite | Living area

Two Bedroom Harbor Suite

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • 2 bedrooms
  • Harbour view
  • Sleeps 8
  • 2 King Beds and 2 Queen Sofa Beds

View all photos for Two Bedroom Ocean Suite

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Ocean Suite

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 139 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Sofa Beds

About the area

Paradise Island

A luxury stay in Paradise Island awaits you at The Reef at Atlantis. Within steps you'll find Lucayan Archipelago and Aquaventure within a 15-minute stroll. Highlights at this beachfront resort include a full-service spa, a private beach and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. The coffee shop, Starbucks, is open for breakfast. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the 6 outdoor tennis courts, free water park and outdoor swimming pool plus access to golf lessons. 200000 square feet (18580 square metres) of event facilities include 42 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find a marina, a nightclub and free Wi-Fi in public areas. Buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4.5-property class Paradise Island resort include Ocean Club Golf Course and Junkanoo Beach.
View more Resorts in Paradise IslandOpens in a new window

What's nearby

  • Aquaventure - 7 min walk - 0.6 km
  • Atlantis Casino - 10 min walk - 0.9 km
  • Paradise Lagoon Beach North - 10 min walk - 0.9 km
  • Paradise Lagoon Beach South - 10 min walk - 0.9 km
  • Cabbage Beach - 11 min walk - 1.0 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 30 min drive

Restaurants

  • ‪Nobu - ‬13 min walk
  • ‪Silan By Alon Shaya - ‬15 min walk
  • ‪Bar Sol - ‬14 min walk
  • ‪Shake Shack - ‬14 min walk
  • ‪Marina Pizzeria - ‬18 min walk

About this property

The Reef at Atlantis

Luxury resort on the beach, with free water park
Simply walk outside to feel the sun on your face at the white sand beach. At The Reef at Atlantis, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and golf lessons.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a complimentary water park, an outdoor pool and a children's pool. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Paradise Island resort.

  • 497 guestrooms or units
  • 21 levels
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Reef at Atlantis offers 497 accommodations with DVD players and a safe. Rooms open to balconies or patios. Smart televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star resort has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Water park
The Royal at Atlantis
  • On private beach
  • Pool
  • Spa pool
  • Spa
4.3 out of 5, Excellent, 2,710 reviews
The Royal at Atlantis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 21 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee: USD 30 to 50 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cascades Grill
  • Starbucks

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor tennis courts
  • 700 slot machines
  • 85 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Casino
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free water park access
  • In-room babysitting
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 42 meeting rooms
  • Business centre
  • Conference centre (200,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 50 per person
  • Airport shuttle fee: USD 35 per person (return)
  • Airport shuttle fee per child: USD 18 (return), (up to 11 years old)
  • Valet parking fee: USD 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis Reef
Reef Atlantis
Reef Atlantis Condo Paradise Island
Reef Atlantis Paradise Island
Reef Atlantis Autograph Collection Condo Paradise Island
Reef Atlantis Autograph Collection Condo
Reef Atlantis Autograph Collection Resort Paradise Island
Reef Atlantis Autograph Collection Paradise Island
The Reef Atlantis Autograph Collection
The Reef at Atlantis Autograph Collection
Reef Atlantis Autograph Colle
The Reef at Atlantis Paradise Island
The Reef Atlantis
Reef Atlantis Resort Paradise Island
Reef Atlantis Resort
Reef Atlantis Paradise Island
Reef Atlantis
Resort The Reef at Atlantis Paradise Island
Paradise Island The Reef at Atlantis Resort
The Reef Atlantis Autograph Collection
The Reef at Atlantis Autograph Collection
Resort The Reef at Atlantis
The Reef At Atlantis Paradise
The Reef at Atlantis Resort
The Reef at Atlantis Paradise Island
The Reef at Atlantis Resort Paradise Island

Frequently asked questions

What is the cancellation policy at The Reef at Atlantis?

The Reef at Atlantis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Reef at Atlantis?

Yep, The Reef at Atlantis has valet parking for USD 21 per day.

Are there any beaches close to The Reef at Atlantis?

Yep, The Reef at Atlantis is a short 16-minute walk from Cabbage Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at The Reef at Atlantis?

Yep, there is an onsite spa at The Reef at Atlantis. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Reef at Atlantis have a pool?

Yep, and guests love it! The Reef at Atlantis has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does The Reef at Atlantis have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Reef at Atlantis?

The Reef at Atlantis features a private beach, a full-service spa and a nightclub.

What makes The Reef at Atlantis a romantic place to stay?

A hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Reef at Atlantis.

Is The Reef at Atlantis family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Reef at Atlantis is a hit with families.

Does The Reef at Atlantis serve breakfast?

Yep, buffet breakfast is served at The Reef at Atlantis.

Is there a free airport shuttle available at The Reef at Atlantis?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Reef at Atlantis?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Reef at Atlantis?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Reef at Atlantis?

No, only service animals are allowed.

Is there a golf course on site at The Reef at Atlantis?

There is a golf course next to The Reef at Atlantis.

The Reef at Atlantis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 946 out of 1430 reviews
Rating 8 - Good. 278 out of 1430 reviews
Rating 6 - Okay. 100 out of 1430 reviews
Rating 4 - Poor. 55 out of 1430 reviews
Rating 2 - Terrible. 51 out of 1430 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richa

Good clean room , staff is helpful
Stayed 3 nights in Sep 2025

4/10 Poor

lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue when our son staying at the Royal got off the bus with us to run up to our room was not allowed to come in the building despite my presence. This was extremely embarrassing and angered myself wife and son, he had to walk back to his room. We will not return you need to work on your policies.
Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay, property and food was delicious at Atlantis. The lack of free entertainment (shows, live music etc) was a big bummer for us. There was nothing to do night to relax. Way too much money was spent. $160 for a family of 4 to okay putt putt. The complimentary movies were not every night. There was just nothing to do for our family at night.
Stayed 6 nights in Sep 2025

10/10 Excellent

Grant

Stayed 5 nights in Sep 2025

10/10 Excellent

Josephine, Tinton Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, Everything about Atlantis was great. Food was excellent! Staff was amazing! The only thing your resort needs is better signage to the beach. The Coral was such a big maze and until we found a staff person at 6:00 am so we could see the sunrise, we would of never found it until he told us to go thru the Lagoon Bar. We almost missed it. From the Royal, we had a hard time finding the entrance to the beach. Putting small signes every few stops on the ground will help more people. Thanks! Jo
Stayed 4 nights in Sep 2025

10/10 Excellent

Sire

Stayed 5 nights in Sep 2025

8/10 Good

Carol

Travelled with family and small children, Travelled with group
Liked: Staff & service
The room could do with some updates. The microwave didn’t work. The dishwasher wasn’t washed and emptied from the last guests. The balcony door was impossible to open. The lady checking us in said she would send up a bottle of wine for a birthday celebration and never did. All minor things. Overall the vacation was good. It was our second time visiting in 2 years. Atlantis is an awesome vacation. We went with our 9 year old son and it had something for everyone. It was a very quiet time of year. Some of the slides were not open. We did the pieces of 8 boat tour and I can’t say enough good things about it! It’s a must for anyone traveling to Bahamas.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

shahn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Yesica Aranzazu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Stay at The Reef with Outstanding Service We stayed at The Reef at Atlantis and overall had a wonderful time! The resort is beautiful, and our room was spacious and well-kept. The Reef is a bit removed from the main hub of activity—expect about a 10–15 minute walk to The Royal, or you can wait for the shuttle at the lobby (though sometimes the wait can be longer than the walk). If you’re traveling with little ones (especially under 5), I’d recommend booking at The Royal since it’s much more convenient—restaurants, pools, and attractions are right there.
Stayed 5 nights in Aug 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love The Cove

We stayed at The Cove and loved the high ceilings, beautiful balcony with two chairs and a table, huge marble bathroom, gorgeous beaches and swimming pools!
Stayed 5 nights in Aug 2025

10/10 Excellent

Candice

Stayed 5 nights in Aug 2025

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience staying here. Lots of refurbishments happening during our stay but overall enjoyed our time and stay here at this property.
Stayed 4 nights in Sep 2025

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff were very friendly. Our room in the Reef tower # 6901 has a few issues: Toilet runs intermittently (requires a new flapper) . The remote control for the TV did not work after 2 nd day in room . Several knives missing from the knife block Ice machine on flier 6 was out of order. We ate in 9 restaurants, all were great.
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Mariia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a great experience! The atmosphere and amenities were excellent, and I would definitely rate it 10 stars if I could. The only downside was the staff at the bars—unfortunately, they came across as mostly unfriendly and a bit slow with service. A few things to keep in mind for future guests: You need to make reservations at the restaurants ahead of time if you don’t want to risk going hungry. A 15% service fee is automatically added to everything. This is understandable, but because of it, staff don’t seem motivated... This is a cashless property. We brought cash to avoid foreign transaction fees, but could only use it at the casino or in shops. With friendlier service and better communication of policies, this place could easily be a perfect 10-star experience!
Stayed 5 nights in Aug 2025

6/10 Okay

Haluk

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Atlantis is a beautiful hotel with a stunning beach, but the rooms are in serious need of an update. The room we stayed in had a broken dishwasher that was never replaced during our stay. The kitchenware including pots, pans, and the toaster was in poor condition: scratched, rusty, and generally unusable. We requested replacements but were given items in the same dirty and worn-out state. The furniture was outdated, and the sofa and chairs were in desperate need of new covers. For a hotel charging over $1,000 per night, the room quality fell far short of expectations. While the beach and overall property are impressive, the condition of the accommodations was disappointing.
Stayed 7 nights in Aug 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gipselle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. !!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, as my 2 previous visits
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with a lot of pools food and the staff was amazing can’t wait to be back
Stayed 3 nights in Aug 2025

8/10 Good

Matt

Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun for everyone - from age 6 to 48 :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so kind. They always had a smile on their face regardless of what they were doing or dealing with. The property has changed since i was last there....15 years ago but still has amazing beauty and ease that it had!
Stayed 4 nights in Aug 2025