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The Royal at Atlantis

4.0 star property
Family-friendly beachfront location with 14 outdoor pools

Photo gallery for The Royal at Atlantis

Water park
Property video
Water park
View from room
Marina

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Room service
  • Breakfast available

Explore the area

View map
Paradise Beach Drive, Paradise Island, New Providence
  • Aquaventure
    ‪3 min walk‬
  • Atlantis Casino
    ‪4 min walk‬
  • Bahamas National Trust Headquarters
    ‪6 min drive‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Harbour View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Regal)

View from room

Suite, 2 Bedrooms (Regal)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Renovated in 2024
  • 157 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Harbour View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Harbour View

7.6 out of 10
Good
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Regal)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Regal)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Renovated in 2024
Sofa bed - double
  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Harbour View

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View (Imperial)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Harbour View (Imperial)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View)

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Water View)

View from room

Room, 2 Queen Beds (Water View)

8.8 out of 10
Excellent
(74 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Terrace View)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Terrace View)

8.6 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Terrace View)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed (Terrace View)

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Imperial, Water View)

View from room

Room, 2 Queen Beds (Imperial, Water View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Imperial, Water View)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed (Imperial, Water View)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay films

Grand Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Renovated in 2024
Sofa bed
  • 178 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, 1 Bedroom

View from room

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Renovated in 2024
Sofa bed
  • 121 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Imperial, Regal)

View from room

Suite, 2 Bedrooms (Imperial, Regal)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Renovated in 2024
  • 157 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Imperial, Regal)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Imperial, Regal)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Renovated in 2024
Sofa bed
  • 89 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

About the area

Paradise Island

A family-friendly stay in Paradise Island awaits you at The Royal at Atlantis. Within steps you'll find Lucayan Archipelago and Aquaventure within a short 5-minute stroll. Highlights at this beachfront resort include 20 restaurants, 14 outdoor swimming pools and a full-service spa. .A relaxing visit to Mandara Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The buffet restaurant, Poseidon's Table, serves international cuisine and is open for breakfast and dinner. Plato's is the resort's own sports bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and golf course. 200000 square feet (18580 square metres) of event facilities include 42 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a casino, a free water park and a marina. Buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4-property class Paradise Island resort include Junkanoo Beach and Cable Beach.
View more Resorts in Paradise IslandOpens in a new window

What's nearby

  • Aquaventure - 3 min walk - 0.3 km
  • Atlantis Casino - 4 min walk - 0.4 km
  • Bahamas National Trust Headquarters - 6 min drive - 2.9 km
  • Junkanoo Beach - 9 min drive - 5.0 km
  • Ocean Club Golf Course - 10 min drive - 3.5 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 31 min drive

About this property

The Royal at Atlantis

Family-friendly beachfront location with 14 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Summer fun is a breeze at The Royal at Atlantis, where you can play a round of golf at the golf course, cool off in one of the 14 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 20 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 beach bars, 4 poolside bars and 19 bars/lounges. Public spaces have WiFi for a fee. This beach resort also offers a complimentary water park, a children's pool and outdoor tennis courts. For a fee, parking is available. A complete renovation of The Royal at Atlantis was completed in June 2024.

Smoking is allowed in designated areas at this 4-star Paradise Island resort.

  • 1201 guestrooms or units
  • 20 dining venues
  • 6 bars on the beach
  • 4 bars by the pool
  • 19 bars or lounges
  • 3 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 1998
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
The Royal at Atlantis offers 1201 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Paradise Island resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Mandara Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

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The Reef at Atlantis

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4.5 out of 5, Wonderful, 1,405 reviews
The Reef at Atlantis

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 21 per day)

Food and drink

  • Buffet breakfast available for a fee: USD 35 to 40 per person
  • 19 bars/lounges
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 poolside bars
  • 6 beach bars
  • Snack bar/deli

Restaurants on site

  • Nobu
  • Paranza by Michael White
  • Plato's
  • Poseidon's Table
  • Shake Shack

Things to do

  • 14 outdoor pools
  • 18-hole golf course
  • 2 outdoor pickleball courts
  • 6 outdoor tennis courts
  • 700 slot machines
  • 85 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Casino
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Lazy river
  • Library
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 14 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 42 meeting rooms
  • Business centre
  • Conference centre (200,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35.00 to 40.00 per person
  • Airport shuttle fee: USD 35 per person (return)
  • Airport shuttle fee per child: USD 18 (return), (up to 11 years old)
  • Valet parking fee: USD 21 per day
  • Facilities fee: USD 15 per person, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Atlantis Royal
Royal Atlantis Autograph Collection Resort Paradise Island
Atlantis Royal Towers Hotel
Atlantis Royal Towers Hotel Paradise Island
Atlantis Royal Towers Paradise Island
Atlantis Towers
Royal Atlantis
Royal Towers
Royal Towers Atlantis
Towers Atlantis
Atlantis Royal Towers Autograph Collection Hotel Paradise Island
Atlantis Royal Towers Autograph Collection Hotel
Atlantis Royal Towers Autograph Collection Paradise Island
Royal Atlantis Autograph Collection Resort
Royal Atlantis Autograph Collection Paradise Island
Royal Atlantis Autograph Collection
Atlantis Royal Towers Autograph Collection
The Royal at Atlantis Autograph Collection
Atlantis Royal Towers
Royal Atlantis Resort Paradise Island
Royal Atlantis Paradise Island
Royal Atlantis
Resort The Royal at Atlantis Paradise Island
Paradise Island The Royal at Atlantis Resort
The Royal at Atlantis Paradise Island
Atlantis Royal Towers Autograph Collection
The Royal at Atlantis Autograph Collection
Royal Atlantis Resort
Resort The Royal at Atlantis
Atlantis Royal Towers
Royal Atlantis Paradise Island

Frequently asked questions

What is the cancellation policy at The Royal at Atlantis?

The Royal at Atlantis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Royal at Atlantis?

Yep, The Royal at Atlantis has valet parking for USD 21 per day.

Are there any beaches close to The Royal at Atlantis?

Yep, The Royal at Atlantis is a short 7-minute walk from Cabbage Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at The Royal at Atlantis?

Yep, Mandara Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does The Royal at Atlantis have a pool?

Yep, and guests recommend it! The Royal at Atlantis has 14 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM.

Does The Royal at Atlantis have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Royal at Atlantis?

The Royal at Atlantis features a private beach, 6 beach bars and 14 outdoor pools.

Is The Royal at Atlantis family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Royal at Atlantis is a hit with families.

Does The Royal at Atlantis serve breakfast?

Yeah, buffet breakfast is offered at The Royal at Atlantis.

Is there a free airport shuttle available at The Royal at Atlantis?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Royal at Atlantis?

Relax with a coldie at the 6 beach bars, 4 poolside bars or 19 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Royal at Atlantis?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal at Atlantis?

No, pets are not allowed.

Is there a golf course on site at The Royal at Atlantis?

Yep, The Royal at Atlantis has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

The Royal at Atlantis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1586 out of 2604 reviews
Rating 8 - Good. 511 out of 2604 reviews
Rating 6 - Okay. 259 out of 2604 reviews
Rating 4 - Poor. 134 out of 2604 reviews
Rating 2 - Terrible. 114 out of 2604 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Shakeel

Liked: Cleanliness
In the room no water was available . No fruit basket and the room fridge was empty.
Stayed 2 nights in May 2025

6/10 Okay

Audrey

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Stayed 3 nights in May 2025

6/10 Okay

JANE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I knew ahead of time that this was not an all inclusive resort but holy cash cow. This resort is already very expensive to begin with but EVERYTHING cost money. There were hardly any shows, the kids activities required payment, actually 99.9% of the activities offered required additional payment. And EVERYTHING you purchased whether from a coffee shop to a sit down dinner had a mandatory 15% tip charge. Which I think played a part in the distasteful customer service. Attitudes all around and just soooo slow. Like we were such an inconvenience. Water park was cool and the beach was gorgeous but that’s all the positivity I can say. If someone were to ask do I recommend this spot I would say save your money. If you take a cruise and stop by fine but not to stay for a prolonged period
Stayed 7 nights in May 2025

10/10 Excellent

Leonardo

Stayed 3 nights in May 2025

10/10 Excellent

Georgia H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Loved everything, except the limited water access in the royal east building during our stay.
Stayed 5 nights in May 2025

10/10 Excellent

Juan A

Stayed 4 nights in May 2025

10/10 Excellent

Daniel Gareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday destination. Staff were very friendly, hotel was clean. Marine life everywhere and the lazy river was so much fun for the younger kids. Will return!
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was in the casino. We wanted to play the electronic roulette but of the dozen screens only one worked.
Stayed 3 nights in May 2025

10/10 Excellent

Trenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didnt like the idea that the uber driver was able to check us out from our room. Thats not right.
Stayed 5 nights in May 2025

10/10 Excellent

Linet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will never get bored, the pools and beaches are amazing. There is so much to do around. Food options were pretty good, everything is too pricey though.
Stayed 6 nights in May 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one day where my room was not cleaned/updated so my cups and coffee weren’t replenished and because of the construction I wasn’t able to nap at all after coming back from the water parks because of the noise any day during my stay. This made it difficult to have a more vibrant night than I would have liked but all and all it was a really good vacation and the staff was awesome
Stayed 7 nights in May 2025

10/10 Excellent

Amritpal, Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2025

10/10 Excellent

William Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had many options in restaurant's and in pools. Also the staff was there to help you with anything
Stayed 4 nights in May 2025

10/10 Excellent

Declan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip! Would love to come back
Stayed 4 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atlantis was beautiful the place was great. The only thing, staff wasn’t too friendly. Everything else was great
Stayed 3 nights in May 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Staff & service, property conditions & facilities
Visitors should be made aware to make restaurant reservations prior to their arrival. Buffet in the hotel is over priced for the food served. Otherwise beautiful beaches pools and property
Stayed 5 nights in Apr 2025

10/10 Excellent

Rose, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has absolutely everything you need and the staff were all so friendly and helpful!
Stayed 5 nights in May 2025

10/10 Excellent

Brandon Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The resort itself is stunning—lush tropical scenery, serene atmosphere, and beautiful amenities. Unfortunately, the experience was dampened by consistently rude and indifferent staff. It’s hard not to wonder if the automatic 15% gratuity added to every bill plays a role in the lack of motivation to provide good service. A place this beautiful deserves a team that matches its charm.
Stayed 5 nights in May 2025