The room we received was quite run down—the carpets, sofa, and overall condition were disappointing. It was located on the first floor by the pool, so we could hear constant noise from the outdoor chairs, the bar, and the band. Additionally, the remote control didn’t work, some lamps were out, and several plugs were broken. Considering the price, this was one of the most expensive rooms we’ve paid for, and it did not meet our expectations