Hilton Lake Las Vegas Resort and Spa

4.0 star property
Beach resort with seasonal outdoor pool

Photo gallery for Hilton Lake Las Vegas Resort and Spa

Exterior
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$218
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
1610 Lake Las Vegas Pkwy, Henderson, NV, 89011
  • Place, Lake Las Vegas
    ‪1 min walk‬
  • Place, Reflection Bay Golf Club
    ‪17 min walk‬
  • Place, Southshore Golf Club
    ‪3 min drive‬
  • Airport, Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪25 min drive‬

Room options

Standard King

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double

7.2 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

King Lakeview

7.2 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Signature King Suite

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Lake View

8.2 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King room/ Accessible Tub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • 223 sq m
  • Sleeps 4
  • 1 King Bed

Double Lake View/ Accessible Tub

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Double Lake View/ Roll in shower

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King room/ roll in shower

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Signature King Suite/ Accessible Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Lake view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature King Suite/ Roll in shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Accessible King Room with Tub

  • Sleeps 2

Accessible King Room with Roll-In Shower

  • Sleeps 2

Two Doubles Room

  • Sleeps 4

Accessible Two Doubles Room with Roll-In Shower

  • Sleeps 4

Accessible Two Doubles Room with Tub

  • Sleeps 4

King Room with Lake View

  • Sleeps 2

King Suite

  • Sleeps 4

Two Doubles Room with Lake View

  • Sleeps 4

Accessible King Suite with Tub

  • Sleeps 2

Accessible King Suite with Roll-In Shower

  • Sleeps 2

King Suite-Accessible

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

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About the area

Henderson

At Hilton Lake Las Vegas Resort and Spa, you'll be 12 km (7.5 mi) from Sam Boyd Stadium and 12.4 km (7.7 mi) from Boulder Strip. Highlights at this beach resort include 2 restaurants, a full-service spa and a poolside bar. .A relaxing visit to Ravella Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The bistro, Firenze Lounge, is open for lunch and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 100000 square feet (9290 square metres) of event facilities include 16 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Lake Las Vegas resort include Clark County Museum and Sunset Station Casino.

What's nearby

  • Lake Las Vegas - 1 min walk - 0.1 km
  • Reflection Bay Golf Club - 17 min walk - 1.4 km
  • Southshore Golf Club - 3 min drive - 2.3 km
  • Sunset Station Casino - 14 min drive - 13.4 km
  • Fremont Street - 21 min drive - 26.9 km

Getting around

  • Las Vegas International Airport Station - 40 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪American Mini Mart - ‬9 min drive
  • ‪Slice 19 - ‬8 min drive
  • ‪Blue Crew Ranch - ‬8 min drive

About this property

Hilton Lake Las Vegas Resort and Spa

Beach resort with seasonal outdoor pool
Hilton Lake Las Vegas Resort and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 100000 square feet (9290 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hilton Lake Las Vegas Resort and Spa. Parking is available for a fee.

This 4-star Henderson resort is smoke free.

  • 349 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 100000 sq ft of conference space
  • 9290 sq. m of conference space
  • Built in 2002
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hilton Lake Las Vegas Resort and Spa offers 349 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs.

Ravella Spa has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Valet parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 27.95 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Firenze Lounge
  • Medici Cafe and Terrace

Things to do

  • 18-hole adjacent golf course
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Piano
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Magnifying mirror
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 32.82 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Self-parking
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27.95 for adults and from USD 18.00 for children
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lake Las Vegas
Hilton Lake Las Vegas Resort
Hilton Resort Lake Las Vegas
Lake Las Vegas Hilton
Lake Las Vegas Hilton Resort
Lake Las Vegas Resort
Resort Lake Las Vegas
Hilton Lake Las Vegas Resort Henderson
Hilton Lake Las Vegas Henderson
Hilton Lake Las Vegas Resort Spa
Hilton Las Vegas Spa Henderson
Hilton Lake Las Vegas Resort and Spa Resort
Hilton Lake Las Vegas Resort and Spa Henderson
Hilton Lake Las Vegas Resort and Spa Resort Henderson

Frequently asked questions

What is the cancellation policy at Hilton Lake Las Vegas Resort and Spa?

Hilton Lake Las Vegas Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Lake Las Vegas Resort and Spa?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Lake Las Vegas Resort and Spa on 5 Feb 2026 start from AU$170.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Lake Las Vegas Resort and Spa?

Yep, Hilton Lake Las Vegas Resort and Spa has valet parking with in/out privileges for USD 20.00 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at Hilton Lake Las Vegas Resort and Spa?

Yep, Ravella Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hilton Lake Las Vegas Resort and Spa have a pool?

Hilton Lake Las Vegas Resort and Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from April to October).

What makes Hilton Lake Las Vegas Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Lake Las Vegas Resort and Spa.

Is Hilton Lake Las Vegas Resort and Spa family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Lake Las Vegas Resort and Spa is a hit with families.

Does Hilton Lake Las Vegas Resort and Spa serve breakfast?

You bet, full brekkie is available daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hilton Lake Las Vegas Resort and Spa?

No, Hilton Lake Las Vegas Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Lake Las Vegas Resort and Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Lake Las Vegas Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Lake Las Vegas Resort and Spa?

No, only service animals are allowed.

Is there a golf course on site at Hilton Lake Las Vegas Resort and Spa?

There is a golf course next to Hilton Lake Las Vegas Resort and Spa.

Hilton Lake Las Vegas Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Devin

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristina

Stayed 4 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities
Clean, quiet and beautiful room. Amazing view. Wonderful surroundings, very upscale. Quaint bar in the lobby with wonderful bartenders.
Stayed 1 night in Oct 2025

10/10 Excellent

LAURA

Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful staff. Restaurant food was delicious with huge portions. Will absolutely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

harmony

Liked: Cleanliness, staff & service, amenities
Room was amazing!!!! I wouldn't spend the money for the breakfast on weekends it's a buffet that is the same both days... in my opinion go walk to the village for that.... but everything else was exceptional!!! The staff was amazing as well.... the front desk day of check out was a little challenging over the breakfast tickets again wouldn't recommend that and if you pay for valet up front let front desk know that was another challenge at check out... but other than minor things this place is 5 stars!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bradley, Anchorage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! I did not know what to expect when I booked, but I was looking for something a little different than your typical strip/las Vegas resort. This place delivers.. it sits right in the middle of a little community with restaurants and things to do. Easy to walk out to get a bite or a drink. The hotel breakfast and dinner were great.. the staff was excellent. Very quiet and relaxing atmosphere. I’d love to come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room amenities breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking area was clean, safe and walkable to the hotel entrance. Service was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful inside and out. Great outdoors
Stayed 1 night in Sep 2025

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We have lived in Las Vegas and have never visited Lake Las Vegas. The Hilton was a great location to experience it all.
Stayed 2 nights in Oct 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was closed, even when other Hotels in the area have their pools still open for the season, that was a major turn off, (this was not disclosed anywhere at my time of booking) when I talk about this to front desk his reply was "Hilarious"; he said, "but we have a nice view to the lake" LOL...and then proceeds to assign me a room with very limited "LAKE VIEW". The mattress was very uncomfortable, I had to deal with back pain all of those days, you can tell it has seen too many miles down the road (excuse my analogy), tile in the bathtub area wasn't properly cleaned, I paid the valet parking cash upfront and I was still charged for one day on my final ticket. I asked Valet guys to keep my car close by because I was leaving for dinner in 1 hr and when I came back they completely forgot and made an expression knowing their mistake but didn't say anything or a little apology at least. Someone In the Hotel Called to check how my staying was going, when I mentioned all of this she said she will see what she can do to help but bever heard from her again. So, overall my stay with Hilton wasn't as nice as I expected to be. Kudos to the restaurant staff, they do know about customer service, they were great. I need a refund or a partial refund otherwise I'm canceling charges on the credit card.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spot was amazing will most Darian definitely come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2025

10/10 Excellent

Mariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so respectful and helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Madeline

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff “upgraded” our room, which means they gave our 4 person family a room with only 1 bed, instead of the 2 beds we originally booked. The room was also located very far from the lobby, about a 10-15 minute walk which was very inconvenient when traveling with our children. We also found dead ants squished under the glass tops on the bedside tables, and a very concerningly large amount of mouse or rat feces on our balcony. There was no attempt to remove or clean the feces after we mentioned it to the staff. They gave no effort towards any compensation or apology to us. We also found a cockroach in the hallway. When we asked for extra blankets for our kids on the first night, they did not bring them up. It was very late already, and my husband had to go down to the lobby to get the blankets after almost an hour of waiting. We were very displeased with our stay, especially after we got locked out of our room while our children were sleeping inside and the staff did not send anyone to help us into the room until we waited over 45 minutes and had to storm down to the lobby to demand they take action. Will not be staying here again or recommending this hotel to any of my family or friends.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy self park, nice spacious rooms. Friendly staff. Would stay again.
Stayed 1 night in Oct 2025

2/10 Terrible

Bryon, Charlotte

Stayed 1 night in Oct 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, and a beautiful hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No microwaves and no customer service. Ritz Carlton property infrastructure with super low end customer service
Stayed 3 nights in Oct 2025

6/10 Okay

celeste

Travelled with family
Water was warm at best
Stayed 2 nights in Oct 2025

10/10 Excellent

George, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
A great contrast from being on Las Vegas trip. If you enjoy quiet and peacefulness, it’s a place for you!
Stayed 2 nights in Oct 2025

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities
Had gone through a severe flood due to extreme rain. Did not notify us of it. The whole hotel had been flooded and had a extremely terrible odor along with mold and mildew.
Stayed 1 night in Sep 2025