4.0 out of 5

"No pool towels available at times No adequete facilty to shower after checkout " More

By a verified traveller on Mon 30 Jul 2018

Enter dates to see availability

Hotel Description

You'll be connected to a shopping centre at Sol House Bali Kuta, and within a short 5-minute stroll of popular places like Kuta Beach and Kuta Square. Highlights at this family-friendly resort include 2 outdoor swimming pools, 2 bars/lounges and a restaurant.

LED TVs with satellite channels are featured in all 144 rooms, and you can enjoy free WiFi, free wired Internet and balconies. Minibars provide refreshments, and 24-hour room service makes dining in an option. Sitting areas, coffee/tea makers and free bottled water are also available.

Resting Palm is the resort's own bar. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Downtown Kuta resort include Waterbom Bali and Discovery Shopping Mall.

Big House Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

House Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room (Big House Pool Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room (Xtra House Pool Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Sol House Bali Kuta ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sol House Bali Kuta

Everyone (23) Family (1)
4 out of 5
Clean rooms, nice staff, nice pool area. Breakfast was plentiful Was asked for a deposit via the credit card. Had already paid for the hotel and was informed that it would be a deposit only valued at $100.00 however the hotel withdrew over $380.00. I am waiting for a response from the hotel as the funds should be returned after two weeks. Watch this space!

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jun. 2019 by Brigita

Dear Sir/Madam, Many thanks for your kind feedback upon our resort. It will be greatly appreciated if you can advise us why the credit turn to 380, due to the deposit is only 100 USD blocked from your credit card, and the credit will be released within 2 weeks. Should you experience any issue, please do not hesitate to contact us directly. Best regards, Management

5 out of 5
Great location, friendly staff, good breakfast buffet, clean room, comfortable beds, good shower pressure

Posted by on 4 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Apr. 2019 by Arya

Dear Sir/madam, Warmest greetings from The New Cool! Thank you very much for have choosen our hotel and we are very delighted to know your overall stay was great. Your highlight regarding our location, staff, room, and foor as well, truly motivate us to always maintain and improve ourself to be better and better. We are looking forward to welcome you next holiday, at Sol House Bali Kuta. Best Regards, Arya Adi Guest Experience Coordinator

4 out of 5
Great hotel. Close to everything. Staff were wonderful and room was perfect. Would highly recommend and we will be back.

Posted by , from western australia on 8 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Jan. 2019 by Arya

Dear Sir/Madam, Warmest greetings from The New Cool! We are very delighted to received your review with many thanks. Very gratitude to know that our hotel meet your expectation , and you compliments will be very affected with entire team in order to motivate and inspired to always do their best. Hopefully we could serve you with our best, at Sol House Bali Kuta! Best Regards, Arya Adi Guest Experience Coordinator

3 out of 5
No pool towels available at times No adequete facilty to shower after checkout

Posted by on 30 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

19 Sep. 2018 by Arya

Dear Sir/Madam, Warmest greetings from Sol House Bali Kuta. Thank you very much for the review. We deeply apology in regards to pool towel, actually we have been follow up this matter, and we have enough pool towel card this time. and the other thing regarding shower facility for check out guest, we have 2 bathrooms (for man and woman),close to our restaurant, the guest could use it everytime. Hopefully we could serve you with better service, at Sol House Bali Kuta. Best Regards, Arya Adi Guest Experience Coordinator

4 out of 5
It was our first time in Bali and our stay in Sol House made it more memorable and special. We enjoyed our stay and the place was beautiful. The only thing that I think the management should work on is the menu for dinner. I think the food was costly but the choices were few. Other than that, the place, our room, the amenities and the breakfast buffet were all awesome and pleasing. Thank you for the warm welcome and for making our stay enjoyable and relaxing. ❤

Posted by , from Philippines on 7 Jun. 2018

Was this review helpful to you?
5 out of 5
We had a lovely stay, the staff were lovely, very friendly, happy,always smiling and never hesitate to help if they could. The room was great, very clean, this was our first stay here and it will not be our last, this will be where we will stay from now on.

Posted by , from victoria on 27 May 2018

Was this review helpful to you?
5 out of 5

Renovations

Pros: Clean rooms, friendly staff and the location
Cons: Tommy Tavern menu
Location: Great Location close to the beach and terrific resturants
The only downside is that the are renovating at the moment and the main entrance is unavailable, which effected my husband as he is disabled. The staff were terrific and helped us immensley Once this is completed it will be great. The workers noise did not affet us in any way.

Posted by , from Bulleen Melbourne Australia on 15 Aug. 2017

Was this review helpful to you?
4 out of 5
was good nice staff. good location , rooms was ok good for what needed

Posted by on 22 Jan. 2017

Was this review helpful to you?
1 out of 5

Do not stay at this hotel.

The hotel is being renovated. The photos look nothing like the actual hotel. Constant noise of jack hammers. The pool area is disgusting and the water itself always warm. Not nice to swim in or relax beside whilst renovations are going on around you. They advertise standard premium and delux rooms with different rates but once you are there the rooms are all premium even if you have paid more for a better room and have an expectation that you will get a better quality room you will not.

Posted by , from C on 12 Nov. 2016

Was this review helpful to you?
4 out of 5

Beautiful gardens, pools, rooms

Pros: Grounds are beautiful, quiet and relaxing. Rooms are modern and cool. Central to everything. 24/7 pool access.
Cons: Breakfast menu very basic and needs topping up more.
Location: Very central to beach, shops, eateries, markets
Lovely and peaceful in the garden rooms. Rooms around the pool were set back, some more than others so guests were not on your front door. Some refurbishing beginning, hope it doesn't spoil the setting. Lovely haven from outside mayhem, instantly relaxed when you walk in premises. Very central to everything. Can swim whenever you like so long as you are quiet at night, very handy if you get back late from somewhere.

Posted by , from adelaide south australia on 13 Sep. 2016

Was this review helpful to you?

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Sol House Bali Kuta offers its guests 2 the outdoor swimming pools and a kid's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Sol House Bali Kuta. A round-trip airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kuta resort.

  • 144 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sol House Bali Kuta offers 144 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries. This Kuta resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Food Factory – On-site restaurant. Guests can enjoy drinks at the bar.

Resting Palm – On-site bar. Open daily.

Play Bar – On-site sports bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Minimum check-in age is 16

Special check-in instructions:

Airport shuttle service is available on request from 8 AM to 1 AM. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport shuttle service is offered on request from 8 AM to 1 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sol House Bali Kuta

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • Debit cards not accepted
  • No pets or service animals allowed
  • Union Pay
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 80000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out fee: IDR 500000 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuta Beach
  • Hotel Kuta Beach Club
  • Kuta Beach Club
  • Kuta Beach Club Hotel
  • Kuta Beach Hotel
  • Kuta Beach Club Hotel Bali
  • Kuta Beach Club Hotel Spa
  • Sol House Bali Kuta Resort
  • Sol House Bali Resort

You should know

  • To get to the property, guests need to transfer by shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Sol House Bali Kuta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.