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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
Comfortable hotel with fitness centre and seasonal outdoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Breakfast and dinner served
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Breakfast and dinner served
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Your area essentials

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center17 min walk
  • Popular LocationKnoxville Convention Center6 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Best Western Knoxville Suites - Downtown
Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1001)
The price is AU$189
for 1 night
includes taxes & fees
30 May - 31 May
Best Western Knoxville Suites - Downtown

About the area

Knoxville

At Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, you'll be 8.7 km (5.4 mi) from University of Tennessee. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Bull and Barrel, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and seasonal outdoor swimming pool. 1076 square feet (100 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6:30 AM and 9:30 AM. .Attractions within a 10-minute drive of this 3-property class Knoxville hotel include Knoxville Convention Center and Neyland Stadium.

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 6 min walk
  • Cracker Barrel - 13 min walk
  • Hexagon Brewing Company - 8 min drive
  • Domino's Pizza - 8 min walk
  • Austin's Steak And Homestyle Buffet - 12 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Comfortable hotel with fitness centre and seasonal outdoor pool
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. The business-friendly Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

  • 122 guestrooms or units
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers 122 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bull and Barrel

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 21 May and close on 10 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel on 26 May 2024 start from AU$183.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yep, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has a free self car park.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have a pool?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has a seasonal outdoor pool. The pool is open from May 21 to September 10.

What makes Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel.

Is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is a hit with families.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel serve breakfast?

Yep, full brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

No, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews" "
Rating 8 - Good. 242 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

raul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for maid service. We stayed here for four nights for the fishing expo and our room was cleaned twice. Other than that we would recommend a great place
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally nice! From front desk to restaurant to housekeeping!
Stayed 2 nights in Jan 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay it was snowing and they had food and a good parking. Beds were good too.
Stayed 1 night in Jan 2024

10/10 Excellent

Bengy

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Amazing staff. Very friendly, including bartender!
Stayed 1 night in Jan 2024

8/10 Good

marshall

Travelled with family
Good location, generally clean and neat. There was a strong odor in hallway?
Stayed 1 night in Jan 2024