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Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Exterior
Indoor pool
Individually decorated, individually furnished, desk, laptop workspace
Free daily buffet breakfast
Individually decorated, individually furnished, desk, laptop workspace

Overview of Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Your area essentials

Map
6324 Papermill Dr, Knoxville, TN, 37919
  • Popular LocationWest Town Mall3 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • Popular LocationNeyland Stadium8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is AU$262
for 1 night
includes taxes & fees
9 May - 10 May
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

About the area

Knoxville

At Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel you'll be 2.8 km (1.8 mi) from Bearden Antique Mall and 3.1 km (1.9 mi) from Tennessee River. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Knoxville hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 3 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 21 min drive

Restaurants

  • McDonald's - 19 min walk
  • P.F. Chang's China Bistro - 11 min walk
  • Cookout - 16 min walk
  • Waffle House - 3 min walk
  • Zaxby's - 16 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Suburban hotel with free breakfast and 24-hour fitness centre
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1064 square feet (96 square metres) and includes conference space. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel. Free self parking is available.

This Knoxville hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • 1064 sq ft of conference space
  • 96 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers 90 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel on 5 May 2024 start from AU$255.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel family-friendly?

You bet! With amenities like a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel is a hit with families.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel serve breakfast?

Yep, complimentary buffet brekkie is available daily.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 360 out of 601 reviews" "
Rating 8 - Good. 161 out of 601 reviews" "
Rating 6 - Okay. 42 out of 601 reviews" "
Rating 4 - Poor. 25 out of 601 reviews" "
Rating 2 - Terrible. 13 out of 601 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very clean, comfortable place to stay. Good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was canceled due to a snow storm. We were able to get to this hotel safely and the crew was awesome!! They never stopped smiling and were super personable! We decided to stay another night to give them time to clear the roads. Will absolutely stay here anytime we need a hotel in the Knoxville area!!!
Stayed 1 night in Jan 2024

10/10 Excellent

ilona

Stayed 1 night in Jan 2024

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I miss Knoxville
Amazing area; amazing service. The hotel was spotless. The pool was great for the kids.
Stayed 3 nights in Dec 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Mario Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean location nestled in the mountains. Room to park your uhaul or trailer too. Very friendly staff. Will def be back.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean The hallway is narrow
Stayed 1 night in Nov 2023