Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Photo gallery for Quality Inn & Suites

Exterior
Lobby
Lobby
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is AU$113
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

At Quality Inn & Suites, you'll be 5.6 km (3.5 mi) from West Town Mall and 9.6 km (6 mi) from Pellissippi State Community College. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include laundry facilities, multilingual staff and a television in a common area. Free full breakfast is available daily between 6:30 AM and 9:30 AM. .Sights within a 15-minute drive of this Knoxville West hotel include University of Tennessee and Neyland Stadium.

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • Turkey Creek Shopping Center - 5 min drive - 7.0 km
  • University of Tennessee - 12 min drive - 21.3 km
  • Thompson–Boling Arena - 13 min drive - 22.3 km
  • Neyland Stadium - 13 min drive - 22.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with free toiletries and blackout curtains. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (76 centimetre high)
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, cash and mobile payments.
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 1 Feb 2026 start from AU$112.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites serve breakfast?

Yep, free full breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, only service animals are allowed.

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 164 reviews
Rating 8 - Good. 40 out of 164 reviews
Rating 6 - Okay. 28 out of 164 reviews
Rating 4 - Poor. 14 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms were clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Meghan

Stayed 1 night in Sep 2025

8/10 Good

Luis

Stayed 3 nights in Sep 2025

2/10 Terrible

Kala

Stayed 1 night in Sep 2025

2/10 Terrible

Pamela, Baton Rouge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man who was on the counter for check-in was aggressive. The Room was clean, comfortable but we felt threatened with the check-in staff as he yelled at my father, who is elderly man only because my dad asked to check the name on the reservation again as the staff couldn’t find it. I’ll be reporting his behavior to IHG as it was unacceptable.
Stayed 1 night in Sep 2025

6/10 Okay

Andy

Liked: Property conditions & facilities
A/c had issues
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Amenities
Very nice and comfortable bedding and sheets. I slept like a dream.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Got soaking wet in the rain due to the property not having a portico. Clerk was hard to understand. He would not look up at the customer. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Sep 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a cheaper place to stay during a wedding weekend. The room was a good size and was quiet.
Stayed 2 nights in Sep 2025

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Noisy and funny smell with a very small room
Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Stayed 2 nights in Sep 2025

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness
Room was very small, bugs in our room huge cockroach this morning
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Travelled with family
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful! Rooms are small, but cozy, and have all of the amenities you may need. The recent room upgrades maximize the space. Little things like nice-sized TV, built-in luggage space, comfortable bed linens, and fog-proof mirror make a value hotel a great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Benecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Business traveller
Liked: Staff & service, property conditions & facilities
Clean room but small.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained in like-new condition. Friendly staff, good breakfast, nice rooms.
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy, Clermont

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lobby reeked of cugarette smoke. There was NO internet. No decaf coffee and very sparse offering for breakfast. My room was clean and comfortable
Stayed 1 night in Sep 2025