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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with an indoor pool, near University of Tennessee

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Point of interest
Exterior
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is AU$181
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪8 min walk‬
  • Place, University of Tennessee
    ‪12 min walk‬
  • Place, Neyland Stadium
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - queen
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Top Floor)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - queen
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - queen
Hairdryer
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Embassy Suites by Hilton Knoxville Downtown

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4.7 out of 5, Exceptional, 751 reviews
The price is AU$305
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1 Dec - 2 Dec
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About the area

Knoxville

Crowne Plaza Knoxville Downtown University by IHG places you in the centre of Knoxville, within just a 15-minute stroll of popular places like University of Tennessee and Knoxville Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Mahogany's Restaurant, is open for breakfast, lunch and dinner. 15670 square feet (1456 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 3.5-property class Downtown Knoxville hotel, you'll be 2.1 km (1.3 mi) from Neyland Stadium.

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 5 min walk - 0.4 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 12 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Chivo Taqueria - ‬4 min walk
  • ‪Not Watson's Kitchen + Bar - ‬4 min walk
  • ‪Preservation Pub - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel with an indoor pool, near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 15670 square feet (1456 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Conference rooms
  • 15670 sq ft of conference space
  • 1456 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

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Al fresco dining, open daily
Hilton Knoxville
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,698 reviews
The price is AU$191
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 27.31 per day; includes in/out privileges)
  • Covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 43.70 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.21 for adults and from USD 10.11 for children
  • Covered self-parking fee: USD 27.31 per day (in/out privileges)
  • Valet parking fee: USD 38.24 per night (in/out privileges)
  • Pet fee: USD 43.70 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

What is the cancellation policy at Crowne Plaza Knoxville Downtown University by IHG?

Crowne Plaza Knoxville Downtown University by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 8 Dec 2025 start from AU$180.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Knoxville Downtown University by IHG?

Yep, Crowne Plaza Knoxville Downtown University by IHG has a covered self car park with in/out privileges for USD 27.31 per day.

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Crowne Plaza Knoxville Downtown University by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Knoxville Downtown University by IHG is a hit with families.

Does Crowne Plaza Knoxville Downtown University by IHG serve breakfast?

Yep, buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Knoxville Downtown University by IHG?

No, Crowne Plaza Knoxville Downtown University by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Knoxville Downtown University by IHG?

Yep, you can grab a meal at Crowne Plaza Knoxville Downtown University by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Cats and dogs are welcome at Crowne Plaza Knoxville Downtown University by IHG, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Knoxville! Close enough to everything downtown without being so close you hear everything
Stayed 1 night in Aug 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Market Square and Gay Street. Have swimming pool, gym, onsite restaurant and indoor parking ($15) The only complaint is poor sound insulation of the room. Can hear noises from hallway and next door.
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay all around!
Stayed 1 night in Aug 2025

2/10 Terrible

Tami

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice ! Food was great ! Room was clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly check in experience. Clean property and room, comfortable bed, easy parking. Will definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great place and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

say, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pillows were like sleeping on a cloud!

Except for navigating our way out of the parking garage, the entire stay was WONDERFUL! Everything there was so clean and luxurious. The staff were all accommodating, knowledgeable and courteous. The bed was great, but the pillows were the most comfortable I've ever slept on!
Stayed 1 night in Jul 2025

10/10 Excellent

Leonard S Irgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness
.
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

cornelia, concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay and Philip was so wonderful at check in. Had a small problem and he took care of it quickly and was so very nice!!!
Stayed 1 night in Jul 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Everything was clean. Loved the proximity to Market Square. The only issue was the tiny bathroom in which water went all over everything all the time. No matter how careful you tried to be, everything around the sink got soaked. The only way to enter the shower was from the back. So turning on the shower blasted you with cold water, which always soaked the floor as well.
Stayed 2 nights in Jul 2025