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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with an indoor pool, near University of Tennessee

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

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Traditional home surrounded by a beautifully maintained garden with a variety of flowering plants.
Banquet hall with a long table, stage area, and modern seating for formal events.

Popular amenities

  • 24/7 front desk
The current price is AU$199
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪8 min walk‬
  • University of Tennessee
    ‪12 min walk‬
  • Neyland Stadium
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Knoxville

Crowne Plaza Knoxville Downtown University by IHG places you in the centre of Knoxville, within just a 15-minute stroll of popular places like University of Tennessee and Knoxville Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Mahogany's Restaurant, is open for breakfast, lunch and dinner. 15670 square feet (1456 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 3.5-property class Downtown Knoxville hotel, you'll be 2.1 km (1.3 mi) from Neyland Stadium.

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 5 min walk - 0.4 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 12 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel with an indoor pool, near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 15670 square feet (1456 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Conference rooms
  • 15670 sq ft of conference space
  • 1456 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Relax in the serene outdoor seating area, surrounded by a fire feature, comfortable chairs, and lush greenery.

Hilton Knoxville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,509 reviews
The price is AU$177
includes taxes & fees
24 Aug - 25 Aug
Hilton Knoxville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 43.70 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.21 for adults and from USD 10.11 for children
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 43.70 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

What is the cancellation policy at Crowne Plaza Knoxville Downtown University by IHG?

Crowne Plaza Knoxville Downtown University by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 24 Aug 2025 start from AU$199.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Knoxville Downtown University by IHG?

Yep, Crowne Plaza Knoxville Downtown University by IHG has a self car park with in/out privileges for USD 15 per day.

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Crowne Plaza Knoxville Downtown University by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Knoxville Downtown University by IHG is a hit with families.

Does Crowne Plaza Knoxville Downtown University by IHG serve breakfast?

Yep, buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Knoxville Downtown University by IHG?

No, Crowne Plaza Knoxville Downtown University by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Knoxville Downtown University by IHG?

Yep, you can grab a meal at Crowne Plaza Knoxville Downtown University by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Cats and dogs are welcome at Crowne Plaza Knoxville Downtown University by IHG, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William, College Grove

Travelled with family
Liked: Amenities
Convenient parking; lots of food options close by.
Stayed 1 night in May 2025

6/10 Okay

Traci, Aliso Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not great.
Stayed 1 night in Apr 2025

10/10 Excellent

Jill, Blairsville

Liked: Staff & service, property conditions & facilities
Would definitely stay there again! Friendly, extremely informative staff.
Stayed 1 night in Apr 2025

8/10 Good

Hong Mandy

Stayed 1 night in Apr 2025

8/10 Good

Laura Kaye

Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute delight staying here! Walkable to the market square, super clean and a hotel gym like we’ve never seen.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan, lima

Liked: Cleanliness, property conditions & facilities
Great service and friendly staff! Room is very clean and love the location!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

Lipstick on a pig

The hotel room was not what I expected based upon what was presented online. The rooms appeared to be much larger than what they actually were. Vinyl plank flooring instead of carpet. The bathroom was tiny (we usually hang our towels to use them again, but there was literally no place to hang more than one towel). The parking garage was horrible (thank goodness I had a smaller vehicle to make the sharp turns and tight spaces). It had one of the older wall unit air conditioners that barely kept the room cool. I would not recommend this hotel to anyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Penny

Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lucinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unique property. Very nice hotel for the price. Restaurant was convenient and good. Really liked room layout and comfort. I found tv options/cable to be lacking. Also, did not like how shower was setup. I had to stand right in front of it to turn on and it was set at hardest setting, blasting me right in the face. Also, toilet seat was wet when I used it first time. Told myself it was from cleaning, but not sure. Had to shower just in case because that’s gross.
Stayed 1 night in Apr 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the location and breakfast. Staff in the dining area was super friendly and wonderful food.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Metha

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My tire rim got damaged from their parking lot and the construction next o them is awful. Definitely not coming back to stay there again. Too many homeless in the town near the hotel. Don’t feel comfortable walking around. Mgr Philip rejected to helped with my damage rim from their property
Stayed 2 nights in Apr 2025

2/10 Terrible

lisa

Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Anmarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark and Paige

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Stay!

Everything about my recent stay at the Crown Plaza in downtown Knoxville was excellent! The lobby of the hotel is beautiful and checking in was simple. The room was spotless and offered a beautiful view of the city. Parking was convenient. The stay was perfect!
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
I had to pay $15 for parking and I almost tore my van up in the small parking garage it’s very tight.
Stayed 1 night in Apr 2025

10/10 Excellent

angela, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine, but I was surprised that there were no recycling containers in the room or throughout the hotel. Does the city not recycle? Also, the American flag was a bit frayed and unkempt looking, should be better upkeep of the flag
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The location and condition of the hotel, along with reasonable parking rates, remain a determining factor in choosing a downtown hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Stacey

Liked: Cleanliness
Disliked: Room comfort
There was staff and others talking and slamming doors outside of our room from 6:30-10am. The blackout curtains didn't close flesh with the wall so also no darkness. So much for sleeping in on our one night 😔 The location was nice for walking. For being the Crowne Plaza, I thought it would be a top notch stay but I was a bit disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025