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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and fitness centre

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Deluxe Room, Multiple Beds, Non Smoking
Lobby
Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Living area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
The current price is AU$174
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
547 King St N, Waterloo, ON, N2L5Z7
  • Conestoga Mall
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪3 min drive‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Highlights

Separate sitting area
Air conditioning
Kitchen
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Waterloo

At Waterloo Suites Hotel, Trademark Collection by Wyndham you'll be within just a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Off the Elevator, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. 398 square feet (37 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Waterloo hotel include University of Waterloo and St Jacobs Farmers Market.

What's nearby

  • Conestoga Mall - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 3 min drive - 2.6 km
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 2.6 km
  • University of Waterloo - 4 min drive - 2.9 km
  • Wilfrid Laurier University - 4 min drive - 3.6 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 63 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Wendy's - ‬3 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel in Waterloo with free breakfast and fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Conference rooms
  • 398 sq ft of conference space
  • 37 sq. m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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The price is AU$195
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Off the Elevator

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are available for CAD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is parking available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, Waterloo Suites Hotel, Trademark Collection by Wyndham has a free self car park.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on 22 Sept 2025 start from AU$173.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Waterloo Suites Hotel, Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Is Waterloo Suites Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Waterloo Suites Hotel, Trademark Collection by Wyndham is a hit with families.

Are there hot tubs in the rooms at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, but there are Jetted bath in the guestrooms.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham serve breakfast?

Yep, complimentary continental breakfast is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, pets are not allowed.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1011 reviews
Rating 8 - Good. 355 out of 1011 reviews
Rating 6 - Okay. 126 out of 1011 reviews
Rating 4 - Poor. 76 out of 1011 reviews
Rating 2 - Terrible. 60 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Business traveller
Stayed 1 night in Jun 2025

6/10 Okay

Ardyth

Disliked: Property conditions & facilities
Never again.
Stayed 1 night in Jun 2025

8/10 Good

CARLOS

Stayed 1 night in Jun 2025

8/10 Good

hu

Stayed 1 night in Jun 2025

8/10 Good

Caitlin

Stayed 1 night in May 2025

8/10 Good

Barbara, Don Mills

Travelled with partner
Friendly staff - thanks for the upgrade! Clean. Breakfast could have had more healthy cereal choices rather than 2 sugary choices. Something with whole grains or bran. Good central location.
Stayed 1 night in Jun 2025

2/10 Terrible

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is located in a good area, across from Conestoga mall. However the room has no AC so you are boiling, the TV doesn't work, the room is disgusting with stains up and down the walls, the curtains, the shower is peeling and full of dirt and grim. You can see patch work on the walls where they did work but haven't finished. You can hear your neighbours conversations. I felt like I needed to shower after staying in the hotel and didn't even spend the night, ended up going elsewhere because it was too hot with no AC and it was too grimey.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fron desk staff (Martins) was awesome.
Stayed 1 night in Jun 2025

8/10 Good

susan

Liked: Cleanliness, staff & service
Friendly helpful staff
Stayed 1 night in Jun 2025

2/10 Terrible

BARRY

Disliked: Cleanliness, property conditions & facilities
What I didn't like right at the start no one was covering the check in counter, had to wait 5-10 min, just to get checked in. Room was something else sheets were not changed, chair looked like they had picked off the street, we had to set up the appliances ( coffee maker, clock) had to find outlets. Floors were dirty, sawdust by leg corner. Room looked still in reno mode. Bathroom had long black hair on shower walls and floor showerhead was looking filthy alot of the holes seemed plug-up. Breakfast was said to be hot, the only thing that was warm was the toast.
Stayed 2 nights in Jun 2025

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness
Property was clean, but a bit run-down/shabby
Stayed 2 nights in Jun 2025

6/10 Okay

Yin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Carpet is not clean
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen Lucia

Stayed 1 night in May 2025

8/10 Good

Clelio

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t like people hanging around the parking area.
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness
Disliked: Amenities
The thermostat was turned off when I entered the room. The lightbulb for the entranceway did not work. The second floor had a change in elevation, so I could not wheel the luggage cart to my room from the elevator. Very strange. The bed was nice. The free breakfast featured Jamaican beef patties (never encountered that before). It was not impressive. The next morning the Wi-Fi Internet access was down. That seems unacceptable to me in this era. There are no other amenities at this hotel. The gentleman at the front desk at checkout time looked disheveled with a loose necktie and a shirt that was not buttoned at the top. I do not plan to stay here again. To me, this hotel does not appear to be up to the standard of the Trademark Collection by Wyndham.
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

D

Stayed 1 night in Jun 2025

6/10 Okay

Shelly

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was the worse, smells in carpet, shower with stains.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Proximity to the city mall,& all conveniences, rooms are big enough for a separate sitting area with couches and priced reasonably. Providing bed and breakfast.
Stayed 1 night in Jun 2025

8/10 Good

C-Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good, however the room had a musty wet smell to it. You couldn't open window to get fresh air. The dinner for a party they had, was left out in lobby and that snelled lingered
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Stayed 1 night in May 2025

8/10 Good

Terry

Travelled with partner
Liked: Staff & service, amenities
Hotel staff where great, friendly and very helpful. Room was clean but getting tired. May need to plan for some updating in the rooms. Such as tub was marked and marks on carpet.
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service at front desk nice clean rooms with comfortable beds. Very good breakfast. We will stay there again
Stayed 1 night in Jun 2025