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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and fitness centre

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Deluxe Room, Multiple Beds, Non Smoking
Exterior
Business Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$157
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(17 reviews)

Highlights

Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(26 reviews)

Highlights

Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted bathtub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Highlights

Separate sitting area
Air conditioning
Kitchen
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
HDTV
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Waterloo

At Waterloo Suites Hotel, Trademark Collection by Wyndham you'll be within just a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 398 square feet (37 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. .Near this Waterloo hotel, you'll find University of Waterloo.

What's nearby

  • Conestoga Mall - 3 min walk - 0.3 km
  • St. Jacobs Outlets - 3 min drive - 2.6 km
  • St Jacobs Farmers Market - 3 min drive - 2.6 km
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 2.6 km
  • University of Waterloo - 5 min drive - 2.9 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 63 min drive

Restaurants

  • ‪Taco Bell - ‬10 min walk
  • ‪The Pickle Barrel - ‬6 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Mado - ‬4 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel in Waterloo with free breakfast and fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Conference rooms
  • 398 sq ft of conference space
  • 37 sq. m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,148 reviews
The price is AU$140
includes taxes & fees
1 Feb - 2 Feb
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are available for CAD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is parking available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, Waterloo Suites Hotel, Trademark Collection by Wyndham has a free self car park.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of 14 Jan 2026, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on 25 Jan 2026 start from AU$157.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Waterloo Suites Hotel, Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Is Waterloo Suites Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Waterloo Suites Hotel, Trademark Collection by Wyndham is a hit with families.

Are there hot tubs in the rooms at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, but there are Jetted bath in the guestrooms.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham serve breakfast?

Yep, complimentary continental breakfast is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, pets are not allowed.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Heidi

Stayed 1 night in Oct 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great
Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
Area was rough, but ok. Hotel needs updating. Friendly staff. Clean room.
Stayed 2 nights in Aug 2025

6/10 Okay

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So coming to the hotel was a bit interesting. I drove to one side and saw someone smoking up and then went to the other side of the hotel there was someone doing the same Parking lot was under construction so it was bit difficult to park and feel your car is secure. The hotel itself was pretty good my room was clean and spacious service was good. . It's just the surroundings although in a busy area people are very sketchy
Stayed 1 night in Oct 2025

6/10 Okay

Patty

Liked: Staff & service
Shower needs maintenance. Needs new caulking and clean shower head which was filled with mineral build up. . Very difficult to manoeuvre vehicle in the parking lot due to resurfacing. Workers should have moved tar buckets at the end of day. Not the fault if hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Jacuzzi room on 6th floor. Very clean and quiet and comfortable. Friendly, courteous staff. Plenty of hot water. Close to big mall. Would happily stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend stay

The staff were welcoming and very friendly, Breakfast was nice, the rooms were clean and tidy, the only problem that we had was that the pillows were very soft, but other than that a perfect stay, highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spick and span, staff beyond helpful, breakfast ok, and plenty of parking!
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were effecient , friendly, informative and helpfull. Breakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room, good breakfast selection, reasonable price, great location. Only drawback was parking lot being repaired & 1/2 roped off while we were there but there was adequate parking.
Stayed 2 nights in Oct 2025

8/10 Good

Megan

Stayed 2 nights in Oct 2025

10/10 Excellent

ATANU

Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and stained carpets and furniture in room 2. Doesn't have a menu on the TV to change channels (told front desk he did nothing about it) 3. I pre paid for our room and they still wanted me to pay $200 deposit if we damage the room. Wouldn't accept my Visa debit card which is better than a credit card (as I don't have CC) said I had to pay cash. So I told them to cancel it and give me my money back. My mother gave her CC but told them there's no money available on it, they said that doesn't matter. (Which bakes no sense because they can't get money off it anyway) The two guys just kept repeating themselves telling me why they need a CC I said I understand why but it doesn't have money on it anyway and I'm willing to pay the $200 through my debit card. They did no. 4. Couch had completely different cushions that didn't match the couch 5. Wall paper falling off all the walls and very dirty/marked up 6. There was two TVs in the same room and one converter that turned on both TVs at the same time. 7. Shower head and tap head are broken and unattached from the wall Do not rent from this hotel. Staff is dishonest with their customers, etc etc.
Stayed 2 nights in Oct 2025

4/10 Poor

Johanna

Travelled with partner
Breakfast was ok, the view out our window was full of weeds and not pleasant to look at.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Liked: Room comfort
Disliked: Property conditions & facilities
Good bones but very worn. Limited English with some on the front desk.
Stayed 3 nights in Sep 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and pleasant
Stayed 3 nights in Sep 2025

2/10 Terrible

Jean

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning if Considering Staying at this Hotel!!!

I booked 2 rooms. The one room was reasonable. The condition of the other room was horrendous! Mould in bathroom, dirty towels, broken bathroom faucet, dirt on curtain, dead flies, broken corner of wardrobe with piece lying on floor, dirty carpet, etc. There were fruit flies crawling over food in breakfast room, ice machines not working, persons hanging around side entrance at night, etc I had booked the room for guests travelling with us and was totally embarrassed about the condition of the accommodation. Problems reported to front desk. Photos supplied to front desk. New room assigned for second night of stay but no remedy available for distress caused by first night stay.
Stayed 2 nights in Sep 2025

8/10 Good

janice, Kanata

Travelled with partner
Liked: Staff & service, amenities
There should be a mirror in main room, not just bathroom. Had difficulty finding how to adjust temperature in room. Carpet throughout the hotel did not seem very clean as there were stains throughout.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Stayed 1 night in Sep 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was adequate. Clean and close to amenities. Work out area is small and quite hot. Pool was not open. Included breakfast was limited and lower end. Microwave in the room was broken.
Stayed 2 nights in Sep 2025

6/10 Okay

Rob

The main light in the room was burnt out. Couldn’t see. Had to feel around to turn on bedside lamp. The one side of the bathroom mirror also not working. Impossible to see to get get ready in the morning!! Told them when we were leaving, hopefully they looked after the situation!
Stayed 1 night in Sep 2025