See all properties
Save

Five to Five Hotel

3.0 star property
Hotel with free breakfast, 8-minute walk to BK Arena

Photo gallery for Five to Five Hotel

Front of property
Fountain
Grand Suite | Bathroom
Premium bedding, memory-foam beds, minibar, in-room safe
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
KG 213 Street, Kigali, Kigali International Airport
  • Place, Stade Amahoro
    ‪5 min walk‬
  • Place, BK Arena
    ‪8 min walk‬
  • Place, Rwanda Development Board
    ‪15 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Dishwasher
Flat-screen TV
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View

Standard Triple Room, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Large Single Bed, 1 Single Bed and 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

You may also like

Ad
Outdoor pool

Kigali Serena Hotel

Kigali
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 162 reviews
The price is AU$342
includes taxes & fees
15 Jan - 16 Jan
Kigali Serena Hotel

About the area

Kigali

At Five to Five Hotel you'll be within just a 10-minute stroll of Stade Amahoro and BK Arena. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to bike hire and a playground. 861 square feet (80 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of a free airport shuttle. .With a stay at this 3-property class Remera hotel, you'll be 1.5 km (0.9 mi) from Rwanda Development Board and 2.9 km (1.8 mi) from Kigali Convention Centre.

What's nearby

  • Stade Amahoro - 5 min walk - 0.5 km
  • BK Arena - 8 min walk - 0.8 km
  • Rwanda Development Board - 15 min walk - 1.3 km
  • Kimironko Market - 3 min drive - 1.9 km
  • Kigali Convention Centre - 3 min drive - 2.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 14 min drive

Restaurants

  • ‪Master Grill - ‬8 min walk
  • ‪Sol e Luna - ‬14 min walk
  • ‪Asian Kitchen - ‬12 min walk
  • ‪KFC - ‬19 min walk
  • ‪Question Coffee - ‬17 min walk

About this property

Five to Five Hotel

Hotel with free breakfast, 8-minute walk to BK Arena
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Five to Five Hotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

  • 1 building
  • 22 guestrooms or units
  • 2 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Five to Five Hotel offers 22 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the shared/communal kitchen. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Similar properties

Reception
Dmall Hotel
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 68 reviews
The price is AU$108
includes taxes & fees
18 Jan - 19 Jan
Dmall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Five to Five Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Kitchen/kitchenette fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Five Five Hotel Kigali
Five Five Hotel
Five Five Kigali
Five to Five Hotel Hotel
Five to Five Hotel Kigali
Five to Five Hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at Five to Five Hotel?

Five to Five Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Five to Five Hotel?

Yep, Five to Five Hotel has a free self car park.

What makes Five to Five Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Five to Five Hotel.

Does Five to Five Hotel serve breakfast?

Yep, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Five to Five Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Five to Five Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Five to Five Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Five to Five Hotel?

No, pets and service animals are not allowed.

Five to Five Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 148 reviews
Rating 8 - Good. 40 out of 148 reviews
Rating 6 - Okay. 11 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pilar

Liked: Cleanliness, staff & service
Very helpful staff who accommodated me after getting ill.
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
With the exception of a very firm bed, which is standard for East Africa, and inconsistency in shower water temperature, Five to Five was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give 5 to 5 a try!

Superb service, clean room and facilities, great breakfast, and an amazing view. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

Frannetta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff just needs to do better with telling us to turn on the refrigerator behind it or turning on the hot water outside the room as we had none. The toilet has a huge leak and they just said “ laundry was closed” so no extra towels.
Stayed 1 night in Jul 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service
The staff was super friendly and the food was delicious.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jozef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service!

The staff are amazing! Everyone goes the extra .mile and thet exceed expectations every time. Our company uses this hotel often and will continue to do so. Value for money and good located.
Stayed 1 night in Mar 2025

10/10 Excellent

Arno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A piece or Heaven in Kigali

Amazing hotel. Staff go above and beyond to meet your needs and are super friendly and courteous. I will return to Five to Five hotel.
Stayed 1 night in Feb 2025

8/10 Good

lehlohonolo

Business traveller
Liked: Cleanliness
I booked the room with a kitchen but was not given one.
Stayed 5 nights in Feb 2025

6/10 Okay

Arun, Dubai

Disliked: Cleanliness
very small room for 100usd a day hotel. getting in to bathroom is a chore. breakfast mediocre. more of a over night stay hotel for people coming late night and moving next day
Stayed 1 night in Dec 2024

6/10 Okay

mark

Stayed 1 night in Oct 2024

10/10 Excellent

ATEM AKONJANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. I've stayed there three times and will again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Seydou, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and nice room. Ride to/from airport. I recommend this hotel to everyone.
Stayed 1 night in Jul 2024

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay here

This hotel was rated as a 4 star hotel. Our room was a city view with three beds. The space was quite small and cramped. It was not a luxury hotel. The rooms on the mountain side will have had nice views. I got a good discount with booking on hotels.com. I would stay here again with this discount only, not full price. The restaurant was fine.
Stayed 1 night in Jun 2024

10/10 Excellent

Murphy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Flavien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Doxiades

Stayed 2 nights in May 2024

8/10 Good

Daniel, Dubai

Stayed 1 night in May 2024

8/10 Good

Doxiades

Liked: Cleanliness, staff & service
Shower and bathroom need updates
Stayed 1 night in May 2024

2/10 Terrible

Mishael

Disliked: Staff & service

Wrong room and refusal of refund after agreement

I booked a room on the 22/05/2024 for my sister and her son. They arrived at 3pm to check in, they were told the room was not ready. later, they were taken to the room but the bed sheets were not done. To make matters worst the room was not the one I saw on hotels.com. I asked the five to five receptionist why this was, she stated that was last room they had but they can issue me a refund if I wanted cancellation and I agreed with her . As per our agreement, I contacted hotels.com to cancel the booking and issue me a refund. And told me that they will do this but fist they have to contact the hotel and after giving them the name of person I made agreement with, I ended my chat with hotels.com. This morning, I had an email from hotels.com which told me that five to five refused to issue me a refund. I will make sure that either Hotels.com or five to five issue me a refund because I recorded all our chat and calls. In addition to this, While waiting for their room to be ready, my sister told me they hotel workers ignored her and her son but while giving refreshers and waters to their white their guests. My sister and her son felt really upset and told me they would never stay in the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five to Five Hotel is a great place to stay. The staff is kind and courteous. The rooms are clean and convenient. The dining was spectacular and the patio area was safe, quiet, and and very beautiful. I will stay there on my future visits.
Stayed 7 nights in Mar 2024

2/10 Terrible

Madjula

Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as I arrived, people at the front desk were asleep. The rooms were old and dated. The showers didn’t even have hot water. The hotel is overall terrible and would not return. I only stayed for one night and that was more than enough. Would not recommend
Stayed 1 night in May 2024

10/10 Excellent

William, Delafield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very profesional and helpful. They picked us up from the airport after a very late arrival. They were veryy good at communicating and making sure our needs were met.
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, staff & service
Property is convenient to airport and a few eating places. Restaurant is good and free breakfast is nice. Water supply is there but no pressure. The BED is so HARD I am still hurting several days after leaving. Staff was very kind and gracious.
Stayed 3 nights in Apr 2024