Aulani, A Disney Resort & Spa Deals & Reviews (Kapolei, USA)

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Kapolei Hotels
Aulani, A Disney Resort & Spa, Kapolei, current page

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4.4 out of 5

Excellent!

See all 11 Wotif Reviews

"Renovations meant all guests crammed into smaller areas, pools and deck chairs over capacity " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

A luxury stay in Kapolei awaits you at Aulani, A Disney Resort & Spa. Within a 5-minute stroll you'll find Ko Olina Golf Club and Ko Olina Marina within a 30-minute walk. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 359 individually decorated rooms feature furnished balconies or patios, iPod docks, and DVD players. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include soaking tubs, rainfall showerheads, and bathrobes. Coffee/tea makers, in-room childcare, and free local calls are also available.

A day of pampering at Laniwai - A Disney Spa can include deep-tissue massages, hot stone massages, body scrubs, and facials along with access to the sauna. The restaurant, AMA AMA, serves Hawaiian cuisine and is open for breakfast, lunch, and dinner. The Olelo Room is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the 4 spa tubs and free water park. Other amenities include free WiFi in public areas, a 24-hour fitness center, and a lazy river. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle.

Places within a 15-minute drive of this 4.5-star Kapolei resort include Kahe Point Beach Park and Ka Makana Ali'i - The Center for West Oahu.

Standard Room, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

AU$817* Per night/room 20 Jun. - 21 Jun.

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Garden View, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Island Gardens View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aulani, A Disney Resort & Spa ratings based on 11 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Aulani, A Disney Resort & Spa

3 out of 5

Renovations meant all guests crammed into smaller areas, pools and deck chairs over capacity

Posted by a verified traveller on 15 Oct. 2019

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5 out of 5

Posted by a verified traveller on 16 Jul. 2019

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5 out of 5

Posted by a verified traveller on 18 Apr. 2019

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5 out of 5

couldn't fault the hotel or staff. wonderful holiday

Posted by a verified traveller on 5 Feb. 2019

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5 out of 5

Aulani was a highlight of our holiday to Hawaii. The staff were always helpful, cheerful and happy to help. Aunties beach house was amazing. The pools and private beach were all beautiful. Highly recommend.

Posted by a verified traveller on 29 Jan. 2019

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5 out of 5

Amazing experience at a paradise resort! The room and resort facilities, staff and activities were all fantastic!

Posted by a verified traveller on 28 Oct. 2018

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5 out of 5

Great Hotel, beautiful place to stay fantastic with kids great pools and slides..

Posted by Michelle, from Blue Mountains, Australia on 24 Jul. 2018

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2 out of 5

We stayed two years ago and the staff were very good, this time they disappointed us and lacked any real customer focus except for a bloke called RJ - he was good so pat on back. Place has had no money put into into at all - starting to look drab and old. Showers in rooms complicated still to use and stepping into bath is old style and dangerous. Very expensive too for what you get and food prices are way to dear, particularly the breakfast buffet and dinner buffet's as well as room service. Trying to get a decent coffee was difficult too, rooms had pod coffee but no milk? Coffee and hot water was usually luke warm at food locations. Parking to dear at $34 a day? You have no choice but to park there? Totally disappointed and we wont be back.

Posted by Stephen, from Merimbula Australia on 7 Jun. 2018

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4 out of 5

Great place for young families

Pros: Nice clean and well maintained facilities. Staff are welcoming, polite and friendly.

Cons: More frequent activities to ensure all guests can participate in activities and character dinners.

Location: Nice beach

Overall good experience. Nice clean and well maintained facilities (however they are a relatively young resort). Staff are welcoming, polite and friendly. One of the Concierge went out of her way to keep an eye out for space for a booked out dinner time. Some minor short comings - had a booking for their air supplied snorkeling and on the day, they said my card did not work. Hence had to cancel the booking and sort it out. It was a "system" error on their end but it meant that we could not attend another session due to our schedules. This bring us to the next issue. For a family resort, their available activities are extremely limited in days and times. We checked in and tried booking a Character dinner and it was all fully booked for the period of our 6 day stay. The character dinner was only available on certain days. One point of going to a Disney resort is to be able to participate in such things. Secondly, forget about kids club unless you're happy to wait in line from 7:30am onwards. To get into other daily activities, we had to line up from 8am. Not exactly a relaxed holiday environment if we have to worry about being able to participate in activities.

Posted by Terry, from Australia on 1 Mar. 2018

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4 out of 5

Great pool area

Nice relaxing stay..prepare to spend a bit. Charge for snorkeling in the reef pool..notice there were news available if you wanted to cool for youself

Posted by Craig , from Gold Coast AUSTRALIA on 11 Feb. 2018

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About the Aulani, A Disney Resort & Spa

Location 92-1185 Ali inui Drive, Kapolei, HI 96707

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Aulani, A Disney Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club, and a children's pool. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Kapolei resort.

1 building
359 guestrooms or units
16 levels
2 dining venues
Built in 2011
Bar on the beach
Bar by the pool
Bar or lounge
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Computer for guest use
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

Airport: Daniel K. Inouye Intl. Airport (HNL) (33.7 km / 20.9 mi)
Property shuttles: Area shuttle and shopping center shuttle
Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aulani, A Disney Resort & Spa offers 359 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Private balcony or patio (furnished)
Deep soaking tub
IPod dock
In-room dining (limited hours)
Flat-screen television
Satellite channels
DVD player
Refrigerator
Coffee maker
Shower and tub combination
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Unique decor
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

AMA AMA - This beachfront restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Makahiki - Overlooking the pool and garden, this buffet restaurant specializes in Hawaiian cuisine and serves breakfast and dinner. Open daily.

The Olelo Room - Overlooking the pool and garden, this bar specializes in Hawaiian cuisine and serves light fare only. Open daily.

Off the Hook - This poolside bar specializes in Hawaiian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Ulu Cafe - This poolside café specializes in Hawaiian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 15
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body scrubs
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is W40189158-02. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
State tax ID - W40189158-02
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: USD 39.00 for adults and USD 20.00 for children (approximately)
Self parking fee: USD 37 per night (in/out privileges)
Valet parking fee: USD 37 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Aulani
Aulani, A Disney & Spa Kapolei
Aulani Disney Resort Hotel
Aulani Disney Resort Hotel Kapolei
Aulani Disney Resort Kapolei
Aulani Resort
Disney Aulani Resort
Aulani, a Disney Resort & Spa Hawaii/Oahu
Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
Aulani Disney Kapolei
Aulani, A Disney Resort & Spa Resort
Aulani, A Disney Resort & Spa Kapolei
Aulani, A Disney Resort & Spa Resort Kapolei

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Aulani, A Disney Resort & Spa