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4.0 out of 5

"Great location great pool staff great bar "................. " More

By a verified traveller on Tue 26 Nov 2019

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Hotel Description

Castle Waikiki Grand Hotel puts you in the heart of Honolulu, within just a 10-minute stroll of popular attractions like Honolulu Zoo and Waikiki Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a nightclub.

You can enjoy TVs with cable channels, and all 25 rooms feature free WiFi, dining areas, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and microwaves. Free newspapers, free local calls, and hair dryers are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 15-minute walk of this Waikiki hotel include International Market Place and Royal Hawaiian Center.

City View Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 17 Nov. - 18 Nov.

Sundeck Studio Deluxe Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean View Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Kitchenette, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View Studio with Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Castle Waikiki Grand Hotel ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castle Waikiki Grand Hotel

Everyone (8) Couples (8) Family (2)
4 out of 5
Great location great pool staff great bar ".................

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Ronald Sugihara, Hotel Manager

Aloha! Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy to hear you enjoyed our convenient location, our pool, friendly front desk staff and Hula's Bar & Lei Stand on the 2nd floor! We appreciate the feedback and look forward to your return in the future! Mahalo!

4 out of 5
Very good location and friendly, helpful staff. Rooms quite basic and old, but clean.

Posted by on 30 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by Ronald Sugihara, Hotel Manager

Aloha! Thank you very much for staying with us at the Castle Waikiki Grand Hotel! We are happy to hear you enjoyed your stay with us, our staff, and our location! We appreciate your feedback! Mahalo!

1 out of 5
This place was disgusting, we booked for 8 nights and did not even stay one. We are still waiting for our refund. The bed was dirty, the AC didn't work, the blinds literally fell apart, the lights didn't work, the fridge didn't work. There was rust, mold and weird marks on EVERYTHING. Drawers in the bathroom didn't open. Nothing like what WOTIF advertised, the room was about as big as my homes bathroom. you had to side step to get past the bed, falsely advertised very disappointing. We literally had to laugh out loud when we walked in. The security guard was saying that some of the rooms are privately owned and thus not serviced / cleaned- and yet we were still charged a cleaning fee. Save your money this place is horrible!!!

Posted by , from Auckland on 19 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Ronald Sugihara, Hotel Manager

Aloha Avishta, Thank you for your feedback. We will look into all of the issues you mentioned. We are very sorry about your experience here. Mahalo

4 out of 5
Great location, beautiful room! We stayed for two weeks and had a fantastic time, can't wait to go back

Posted by on 17 Sep. 2018

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Comment from Hotel Management

18 Sep. 2018 by Ronald Sugihara, Hotel Manager

Aloha! We are happy to hear you enjoyed your stay with us as well as our location here at the Castle Waikiki Grand Hotel! We appreciate your feedback! Mahalo!

2 out of 5

Close to the beach, great view from balcony.

Requested 2 beds,as I was sharing with my brother. Got a room with 1 bed, raised with with receptionist. Room changed to top floor room..still 1 bed! Floor dirty and grimy, window shutters broken, room not cleaned(stayed 6 nights),loud whistling noise coming from bathroom, had to flush toilet for noise to go away, shared balcony with hotel patrons(no privacy),no internet in room,phone in room did not work...the list continues

Posted by , from australia on 2 Dec. 2015

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5 out of 5

Best hotel in Waikiki for the price

Great hotel with large rooms, great staff, great position close to the beach and shops.

Posted by , from AUSTRALIA on 18 Oct. 2015

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5 out of 5

Posted by , from Australia - QLD - Brisbane on 18 Aug. 2014

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4 out of 5
Pros: Close to it all.
Cons: A/C in room a little noisey
Location: Perfect
Facilities: Typical; Value: Reasonable; Service: Professional; Cleanliness: Pleasant;

Posted by , from New Zealand on 2 Aug. 2014

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4 out of 5
Pros: Very modern with modern kitchen and bathroom, tastefully furnished
Cons: Bed was not good. No box spring? Needs new bedspread also
Location: Perfect
Facilities: Modern; Value: Fair price, Christmas High Season; Service: Courteous; Cleanliness: Lovely;

Posted by , from United States on 1 Jan. 2014

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3 out of 5
Pros: Location
Cons: Facility is lacking, for the price, one would expect coffee & tea provided.
Location: Close to everything, No view.
Facilities: Shabby; Value: Over-priced; Service: Sufficient; Cleanliness: Tidy;

Posted by , from New Zealand - Auckland on 28 Aug. 2013

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About the Castle Waikiki Grand Hotel

Location 134 Kapahulu Avenue, Honolulu, HI 96815

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a nightclub, and a terrace are also featured at Castle Waikiki Grand Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this Honolulu hotel.

  • 25 guestrooms or units
  • 10 levels
  • Built in 1963
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (16.8 km / 10.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Castle Waikiki Grand Hotel offers 25 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided.

  • Dining room
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Castle Waikiki Grand Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD $30 per day.
  • Cribs (infant beds) are available for USD $20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE-182-164-6848-01. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • State tax ID - GE-182-164-6848-01
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per stay. This fee does not apply to children under 17 years of age.
  • Cleaning fee: USD 190 per accommodation, per stay (varies based on unit and length of stay)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 75 for Hotel Room units and USD 85 for Studio units, valid for stays of 1-2 nights; USD 125 for Hotel Room units and USD 135 for Studio units, valid for stays of 3-9 nights; USD 160 for Hotel Room units and USD 190 for Studio units, valid for stays of 10 nights or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night
  • Crib (infant bed) fee: USD $20 per night
  • Rollaway bed fee: USD $30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Grand Hotel
  • Castle Waikiki Grand
  • Castle Waikiki Grand Hotel
  • Waikiki Grand Hotel
  • Castle Waikiki Grand Hotel Hawaii/Honolulu
  • Waikiki Grand Hotel Honolulu
  • Castle Waikiki Grand Hotel Hotel
  • Castle Waikiki Grand Hotel Honolulu
  • Castle Waikiki Grand Hotel Hotel Honolulu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.