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4.3 out of 5

"The room was quiet small, the chairs on balcony way to big for that small space hard to sit in them. Coffee facility in room was poor. There was not k ... " More

By a verified traveller on Tue 19 Nov 2019

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Hotel Description

Outrigger Reef Waikiki Beach Resort places you steps from Waikiki Beach Walk and within a 10-minute stroll of Royal Hawaiian Center. Highlights at this beachfront hotel include 3 spa tubs, a restaurant, and an outdoor swimming pool.

LED TVs with digital channels are featured in all 635 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, free bottled water, safes, and hair dryers are available.

The restaurant, Kani Ka Pila Grille, is open for breakfast, brunch, lunch, and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the onsite 24-hour health club and pool cabanas. 6000 square feet (557 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning full breakfast is available. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Waikiki hotel include Waikiki Beach and International Market Place.

Room, 1 King Bed with Sofa bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View, Tower (Pacific)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View, Tower (Ocean Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Outrigger Reef Waikiki Beach Resort ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Outrigger Reef Waikiki Beach Resort

Everyone (13) Couples (1) Family (1)
4 out of 5
The room was quiet small, the chairs on balcony way to big for that small space hard to sit in them. Coffee facility in room was poor. There was not kettle for tea. Overall stay was ok.

Posted by on 19 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Front Office Manager

Aloha, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

4 out of 5

Posted by on 4 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Front Office

Aloha, Thank you for your 4 star rating of Outrigger Reef Waikiki Beach Resort. We look forward to welcoming you back next time you are in Honolulu! Mahalo Nui Loa!

4 out of 5
Resort fees too much which we didn't enjoy. Pearl harbour tour not happy for too much charge. Rif off

Posted by on 31 May 2019

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Comment from Hotel Management

2 Jun. 2019 by Front Office Manager

Aloha, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

5 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Front Office

Thank you for choosing Outrigger Reef Waikiki Beach Resort! Thank you for this wonderful 5 stars review. We strive to exceed our guest expectations by providing a unique Hawaiian experience. Your feedback is important to us and we appreciate you taking the time to provide this valuable review on your stay. We look forward to welcome you back. Aloha

5 out of 5
Great location out of the noise of Waikiki beach! Facilities excellent. Loved the free connection trolley. Helpful and friendly staff. Room was great.

Posted by on 15 Dec. 2018

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Comment from Hotel Management

15 Dec. 2018 by Front Office Manager

Aloha, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

4 out of 5
Great location for everything, rooms are a good size and very comfortable beds.

Posted by , from New zealand on 9 Nov. 2018

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Comment from Hotel Management

13 Nov. 2018 by Front Office

Thank you for taking the time to provide this 4 stars rating for the Outrigger Reef Waikiki Beach Resort. We look forward to welcome you back. Mahalo

3 out of 5
I was disappointed to see you had to pay for wifi. USD. 30 per day although did include 2 small bottles of water for room. When converted back to Australian it meant AUD 430 for a 10 day stay Most hotels around the world offer free wifi

Posted by , from Sydney on 5 Nov. 2018

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Comment from Hotel Management

12 Dec. 2018 by Front Office Manager

Aloha, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

5 out of 5
Amazing service Upgraded to suite with no request Food is excellent Great location Highly recommend

Posted by , from Australia on 24 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Front Office Manager

Aloha Gabby, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

4 out of 5

Close to beach shops and bus stops

I didnt like that you couldn't take your own food near the pool, you pay to stay there and should be able to take any food or drink to the pool instead of being told to go away with it. They also put huge tips on the drink bill, because there was 6 of us, they wanted a $28 tip. The drinks arent cheap, and to ask that amount is not good, and who actually gets the tip

Posted by , from Australian on 3 Sep. 2018

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Comment from Hotel Management

4 Sep. 2018 by Front Office Host

Thank you for choosing Outrigger Reef Waikiki Beach Resort! We value each guest, as we know that you have a choice when deciding where to stay while here in Honolulu on business or pleasure. We strive to exceed our guest expectations by providing a unique Hawaiian experience. Our hosts treat our guests as part of our `Ohana and take pride in making each interaction memorable. Your feedback is important to us and we appreciate you taking the time to provide this valuable review on your stay. We look forward to welcome you back. Aloha

5 out of 5
We had a party of 15 staying at hotel for birthday celebrations. We found all staff and facilities first class. Rooms great , restaurants and bars had great food and service. Would recommend this hotel.

Posted by , from Australia on 1 Sep. 2018

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Comment from Hotel Management

1 Sep. 2018 by Front Office Manager

Aloha Julie, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

About the Outrigger Reef Waikiki Beach Resort

Location 2169 Kalia Rd, Honolulu, HI 96815

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Outrigger Reef Waikiki Beach Resort like an outdoor pool and a 24-hour health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available. This 4-star Honolulu hotel is smoke free.

  • 635 guestrooms or units
  • 18 levels
  • 2 buildings
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (14.8 km / 9.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Outrigger Reef Waikiki Beach Resort offers 635 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 50-inch LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Kani Ka Pila Grille - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Starbucks - This poolside coffee shop serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 85.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-113-154-4576-01. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-113-154-4576-01
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1471.23 per stay
  • Resort fee: USD 40.24 per accommodation, per night

The resort fee includes:

  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 6.00 and USD 15 for children (approximately)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Rollaway bed fee: USD 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Outrigger Reef
  • Outrigger Reef Beach
  • Outrigger Reef Beach Honolulu
  • Outrigger Reef Beach Hotel
  • Outrigger Reef Beach Hotel Honolulu
  • Outrigger Reef Waikiki Beach Resort
  • Outrigger Reef Resort
  • Outrigger Reef Waikiki Beach
  • Outrigger Reef On The Beach Hotel Honolulu
  • Outrigger Honolulu
  • Outrigger Honolulu
  • Outrigger Reef Waikiki Beach Resort Hawaii/Honolulu
  • Honolulu Outrigger
  • Outrigger Reef Beach
  • Outrigger Hotel Honolulu
  • Outrigger Reef Waikiki Beach Resort Hotel
  • Outrigger Reef On The Beach Hotel Honolulu
  • Outrigger Reef Waikiki Beach Resort Honolulu
  • Outrigger Reef Waikiki Beach Resort Hotel Honolulu
  • Outrigger Reef Waikiki Beach Resort Hawaii/honolulu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.