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The Mercer

4.0 star property
Art Deco hotel with a 24-hour fitness centre, 6-minute walk to Soho

Photo gallery for The Mercer

Exterior
Studio Premier
One-bedroom Executive
One-bedroom Executive
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$217
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
29 Jervois Street, Sheung Wan, Hong Kong
  • Place, Soho
    ‪3 min walk‬
  • Place, Hong Kong - Macau Ferry Terminal
    ‪5 min walk‬
  • Place, Lan Kwai Fong
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Executive

Studio Executive

Studio Executive

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Premier

Studio Premier

Studio Premier

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-bedroom Executive

One-bedroom Executive

One-bedroom Executive

7.2 out of 10
Good
(5 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Hong Kong Island

The Mercer puts you in the heart of Hong Kong Island, within just a 10-minute stroll of PMQ and Soho. Highlights at this Art Deco hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Added amenities include laundry facilities, a 24-hour front desk and limo/town car service. .Sights within a 10-minute walk of this 4-property class Central & Western District hotel include Tai Kwun - Centre for Heritage and Arts and Lan Kwai Fong.

What's nearby

  • Hollywood Road - 2 min walk - 0.2 km
  • Soho - 3 min walk - 0.3 km
  • Hong Kong - Macau Ferry Terminal - 5 min walk - 0.4 km
  • Tai Kwun - Centre for Heritage and Arts - 5 min walk - 0.5 km
  • Lan Kwai Fong - 8 min walk - 0.7 km

Getting around

  • Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong International Airport (HKG) - 33 min drive

Restaurants

  • ‪2 Cafe - ‬2 min walk
  • ‪Samsen - ‬1 min walk
  • ‪Ăn Chơi - ‬1 min walk
  • ‪FLM - ‬2 min walk
  • ‪Jervois Café - ‬1 min walk

About this property

The Mercer

Art Deco hotel with a 24-hour fitness centre, 6-minute walk to Soho
As a guest of The Mercer, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly The Mercer also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Art Deco Hong Kong Island hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 31 levels
  • Built in 2011
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
The Mercer offers 55 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature down duvets and premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 31 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Frequently asked questions

What is the cancellation policy at The Mercer?

The Mercer offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Mercer?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at The Mercer on 13 Feb 2026 start from AU$217.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Mercer?

The closest beach to The Mercer is Repulse Bay Beach (6.9 km).

Are there hot tubs in the rooms at The Mercer?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Mercer?

No, The Mercer does not offer an airport shuttle service.

What time are check-in & check-out at The Mercer?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Mercer?

No, pets are not allowed.

The Mercer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 991 reviews
Rating 8 - Good. 409 out of 991 reviews
Rating 6 - Okay. 66 out of 991 reviews
Rating 4 - Poor. 32 out of 991 reviews
Rating 2 - Terrible. 22 out of 991 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On checkout we asked reception to phone for a taxi. We were told to hail a taxi outside! Not good service. Our last stay there after frequent previous stays.
Stayed 4 nights in Nov 2025

8/10 Good

Jonathan

Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew, Alkimos

Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.
Stayed 4 nights in Oct 2025

8/10 Good

Kwok-Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yu Hao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with many great food options within walking distance
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Nicole, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Carolyn D.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It was walkable to the MTR, close to restaurants and shops. The staff was friendly and helpful. The room was clean and spacious.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay, relatively convenient to MTR

Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Stayed 2 nights in Dec 2024

4/10 Poor

Sophia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THANKS
Stayed 3 nights in Apr 2024

2/10 Terrible

Krithi, Silver Spring

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Stayed 4 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Stayed 6 nights in Oct 2023

2/10 Terrible

Riki

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Aircon was extremely noisy. Room flooded when using the shower.
Stayed 5 nights in Sep 2023

6/10 Okay

Brenda, Burbank

Travelled with partner
Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Stayed 4 nights in May 2023

8/10 Good

Steve

Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

6/10 Okay

Siew Fuang Violet

Liked: Staff & service
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Stayed 4 nights in Mar 2023