The Mercer Deals & Reviews (Hong Kong, HKG)

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Hong Kong •1 Room

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Hong Kong • 1 Room

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Hong Kong SAR
Hong Kong Hotels
The Mercer, Hong Kong, current page

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4.9 out of 5

Exceptional!

See all 9 Wotif Reviews

"Clean and comfortable with very friendly and accommodating staff. What more do you want ? " More

By a verified traveller on Sat 24 Aug 2019

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Hotel Description

The Mercer puts you in the heart of Hong Kong, within just a 10-minute stroll of PMQ and Soho. Highlights at this Art Deco hotel include in-room free WiFi and LED TVs.

You can enjoy cable TV, espresso makers, and free international calls, featured in all 55 rooms. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while Select Comfort beds and premium bedding invite a good night's rest. Down comforters, free local calls, and free bottled water are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness center, and has concierge services. Added amenities include laundry facilities, a 24-hour front desk, and limo/town car service.

Sights within a 10-minute walk of this 4-star Central & Western District hotel include Tai Kwun - Centre for Heritage and Arts and Victoria Harbour.

Studio Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$146* Per night/room 11 Apr. - 12 Apr.

Studio Premier

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One-bedroom Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Mercer ratings based on 9 Verified Reviews

Review Summary

4.9 out of 5 5.0 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 5.0 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for The Mercer

5 out of 5

Clean and comfortable with very friendly and accommodating staff. What more do you want ?

Posted by a verified traveller on 24 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Guest Service Officer

Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again

5 out of 5

Very good location. Close to ferry’s and train station. Everything is walking distance. Amazing Staff that are so lovely and helpful!!

Posted by a verified traveller on 2 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by .

5 out of 5

Friendly staff and great location!

This hotel is in a good location and great value for money!

Posted by Armanda, from WA on 22 Sep. 2015

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Comment from Hotel Management

13 May 2016 by Joey

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.

5 out of 5

Fantastic boutique hotel, esp for businesses near central

Posted by a verified traveller on 12 Aug. 2015

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Comment from Hotel Management

13 May 2016 by Joey

5 out of 5

Loved it!!!

Absolutely loved Mercer Hong Kong!!! Great idea with the free mobile phone that is included with the room, unlimited free calls and Internet :-). Great location, near everything including the party district which is a 10 minute walk. Overall....5 out of 5!

Posted by Ben , from Australia on 9 May 2015

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Comment from Hotel Management

13 May 2016 by Joey

4 out of 5

Pros: Handy

Cons: A little confined

Location: Close to everything

Facilities: Nice ; Value: Moderate; Service: Courteous; Cleanliness: Pleasant; directions from station shuttle bus stop to hotel would have helped in notes

Posted by mark, from Australia - QLD - Gold Coast on 3 Dec. 2014

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5 out of 5

Pros: Decor, Bed, coffee, free minibar, bathroom, residential feel

Cons: The only bad thing was i couldn't stay for longer!

Location: Close to everything, Away from tourist traps

Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Immaculate; In a cool residential area surrounded by interesting local restauraunts and cute shops, just a few minutes from Central and Soho

Posted by Josie, from Australia - VIC - Melbourne on 29 Jan. 2013

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5 out of 5

Pros: The service was very good, the bed was very comfortable and the room light and roomy

Cons: Location was great however a little hard to find down a side street that is just being developed

The breakfast had a good western selection, some might find it limited

Posted by Kim, from Australia - ACT - Canberra on 22 Oct. 2012

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5 out of 5

Pros: Location for restaurants,hotel is new & beautifully decorated

Cons: The street view is not so good but thats all part of the hong kong expierence

Posted by kerry, from Australia - NSW - Sydney on 13 May 2012

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About the The Mercer

Location 29 Jervois Street, Sheung Wan, Hong Kong,

Property Features

As a guest of The Mercer, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The business-friendly The Mercer also features concierge services, laundry facilities, and dry cleaning/laundry services. This Art Deco Hong Kong hotel is smoke free.

1 building
55 guestrooms or units
31 levels
Built in 2011
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Elevator
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Airport: Hong Kong International Airport (HKG) (36.2 km / 22.5 mi)
Train station: Hong Kong Sheung Wan Station (0.6 km / 0.3 mi)

Room Amenities

The Mercer offers 55 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and complimentary toiletries. This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Select Comfort beds
Deep soaking tub
HD television
Cable channels
Netflix
Espresso maker
Electric kettle
Luxury bedding
Down blanket
Shower and tub combination
Rainfall showerhead
Housekeeping (daily)
International calls (free)
Local calls (free)
Hair dryer
Laptop safe
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Wardrobe or closet
Toothbrush and toothpaste

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.

Pet Policy

Pets and service animals are not allowed at The Mercer

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

No rollaway/extra beds available
Service animals not allowed
Cash or credit card deposit required
One child stays free
UnionPay
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Property confirms they are implementing enhanced cleaning measures
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

You should know

One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

The Mercer