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Hilton Odawara Resort & Spa

Photo gallery for Hilton Odawara Resort & Spa

A modern indoor swimming pool with a view of a mountainous landscape.
Property video
A spacious lobby with a central seating area, high ceilings, and a modern chandelier.
A modern building with a glass facade and a pool area with multiple hot tubs.
A modern building with large glass windows, surrounded by lush greenery and overlooking a coastal landscape.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$289
13 Oct - 14 Oct

Explore the area

View map
583-1 Nebukawa, Odawara, Kanagawa-ken, 250-0024
  • Place, Fuji-Hakone-Izu National Park
    ‪15 min drive‬
  • Place, Hakone Hot Springs
    ‪17 min drive‬
  • Place, Odawara Castle
    ‪18 min drive‬

Room options

View all photos for Japanese Western Premium Suite

A hotel room with two beds, a sofa, a TV, and a view of the sea.

Japanese Western Premium Suite

  • Sleeps 6
  • 2 Double Beds and 4 Single Futons

View all photos for Hilton Corner Twin Room

A hotel room with two beds, a TV, a small table, and a balcony with a view.

Hilton Corner Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Western Deluxe Room

Room

Japanese Western Deluxe Room

  • Sleeps 6
  • 2 Single Beds

View all photos for Japanese Western Suite

A hotel room with two beds, a sofa, a desk, and a TV.

Japanese Western Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking, Corner

A hotel room with two beds, a TV, a small table, and a balcony with a view.

Twin Room, 2 Single Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with two beds, a TV, a balcony with a view, and a desk.

Superior Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a balcony with a view of the sea.

Twin Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Deluxe Room

A hotel room with a bed, bedside table, lamp, TV, and a small table with a plant.

Japanese Western Deluxe Room

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Japanese Western Corner Suite

A hotel room with a bed, two bedside tables, a chair, a small table, and a view of the hallway.

Japanese Western Corner Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Twin Junior Suite

A modern hotel room with a large bed, a sofa, a chair, a small table, and a view of the sea.

Twin Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite, 2 Single Beds

A hotel room with a sofa, a small table, a desk, and a bed.

Premium Suite, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Accessible

A hotel room with tatami flooring, a wheelchair-accessible table, a television, and a view of the outdoors.

Japanese Western Accessible

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Dog Friendly Room

A hotel room with tatami mats, a bed, a desk, a chair, a television, and a balcony with a view of greenery.

Dog Friendly Room

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Corner Suite Room

A hotel room with a bed, desk, TV, tatami mat, and sliding doors.

Japanese Corner Suite Room

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Premium Suite

A hotel room with two beds, a sofa, a TV, and a balcony with a view.

Japanese Western Premium Suite

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Basic Twin Room, 2 Single Beds, Accessible

A hotel room with two beds, a wheelchair, a desk, and a TV.

Basic Twin Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Odawara

A luxury stay in Odawara awaits you at Hilton Odawara Resort & Spa. You'll be 8 km (5 mi) from Odawara Castle and 9.4 km (5.8 mi) from Fuji-Hakone-Izu National Park. Highlights at this family-friendly resort include 2 outdoor swimming pools, 8 indoor swimming pools and a full-service spa. .A relaxing day at Seina can include massages, facials and body treatments along with hydrotherapy and mani/pedis. The buffet restaurant, Brasserie Flora, is open for breakfast, lunch and dinner. The Lobby Lounge is the resort's own lobby lounge, serving drinks along with light fare. Enjoy access to 4 outdoor tennis courts and 2 indoor tennis courts along with a 24-hour gym and a kids' club. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 30-minute drive of this 4.5-property class Nebukawa resort include Hakone Open Air Museum and Hakone Gora Park.
View more Resorts in OdawaraOpens in a new window

What's nearby

  • Odawara Fishing Port - 14 min drive - 5.4 km
  • Miyukinohama Beach - 15 min drive - 5.7 km
  • Fuji-Hakone-Izu National Park - 15 min drive - 8.0 km
  • Hakone Hot Springs - 17 min drive - 9.7 km
  • Odawara Castle - 18 min drive - 7.1 km

Getting around

  • Nebukawa Station - 3 min drive
  • Kamonomiya Station - 18 min drive
  • Tokyo (NRT-Narita Intl.) - 177 min drive

Restaurants

  • ‪とと丸食堂 - ‬9 min drive
  • ‪一夜城 Yoroizuka Farm - ‬12 min drive
  • ‪Hasuna - ‬8 min drive
  • ‪おさしみ天国・小田原海鮮ゴーゴー - ‬9 min drive
  • ‪鈴廣かまぼこ 江の浦店 - ‬4 min drive

About this property

Hilton Odawara Resort & Spa

Hilton Odawara Resort & Spa offers its guests a full-service spa, hot springs, 2 outdoor swimming pools, and 8 indoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Hilton Odawara Resort & Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

This 4.5-star Odawara resort is smoke free.

  • 163 guestrooms or units
  • 12 levels
  • Conference rooms
  • Built in 1997
  • Kid's club
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Odawara Resort & Spa offers 163 air-conditioned accommodations with espresso makers and a safe. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

Seina has 3 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 104°F.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$571
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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 6:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Flora
  • The Lobby Lounge

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • 8 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Indoor/outdoor hot spring
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • 8 indoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Hydrotherapy
  • Indoor/outdoor hot spring
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Bedrock Bath facility is closed until further notice.
This property offers shuttle pick-up service from Odawara and Nebukawa Stations at no charge.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3600 for adults and from JPY 1800 for children
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from 6:00 AM to midnight.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Odawara
Hilton Odawara Resort
Odawara Hilton
Hilton Odawara Hotel Odawara
Hilton Odawara Resort And Spa
Hilton Odawara Resort Spa
Hilton Odawara & Spa Odawara
Hilton Odawara Resort & Spa Resort
Hilton Odawara Resort & Spa Odawara
Hilton Odawara Resort & Spa Resort Odawara

Frequently asked questions

What is the cancellation policy at Hilton Odawara Resort & Spa?

Hilton Odawara Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Odawara Resort & Spa?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Odawara Resort & Spa on 13 Oct 2026 start from AU$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Odawara Resort & Spa?

Yep, Hilton Odawara Resort & Spa has a free self car park.

Are there any beaches close to Hilton Odawara Resort & Spa?

The closest beach to Hilton Odawara Resort & Spa is Atami Sun Beach (13.1 km).

Is there a spa on site at Hilton Odawara Resort & Spa?

Yep, Seina is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Hilton Odawara Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, 8 indoor swimming pools and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Hilton Odawara Resort & Spa?

Hilton Odawara Resort & Spa features 2 outdoor pools, 8 indoor pools and a full-service spa. All guestrooms come with late-night room service and espresso makers.

Is Hilton Odawara Resort & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Hilton Odawara Resort & Spa is a hit with families.

Does Hilton Odawara Resort & Spa serve breakfast?

Yeah, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hilton Odawara Resort & Spa?

No, Hilton Odawara Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Odawara Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Odawara Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Odawara Resort & Spa?

Dogs are welcome at Hilton Odawara Resort & Spa, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Hilton Odawara Resort & Spa?

There is a golf course next to Hilton Odawara Resort & Spa.

Hilton Odawara Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 863 reviews
Rating 8 - Good. 232 out of 863 reviews
Rating 6 - Okay. 83 out of 863 reviews
Rating 4 - Poor. 47 out of 863 reviews
Rating 2 - Terrible. 22 out of 863 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best onsen resort our family stayed at due to the variety of activities available: hot spring, swimming, tennis, etc. It was perfect for families with active teens and adults that just want to relax. Bonus: great view from our balcony!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. We will be back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience , Thanks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything organized well! I’d like to visit there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms with wonderful views for perfect relaxing holiday. Very big pool and onsen. Gym has fitness machines and regular Les Mills classes
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real luxury stay in the mountains of Odawara. Best part of our 14 day trip to Japan so far. The breakfast buffé and the dinner buffé was great, not excellent but compared to other Japaneese hotels I stayed in on other trips this one beats them all. The Onsen and the pool area was also a really nice plus. The hotel rents out swimshirts if your travelcompanion have tattoos, costs 1100 Yen.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view and excellent service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaside view when you woken up from a long road trip from aboard is so nice. On top of the hill giving you the best view. And being a resort, giving you a luxury relaxing feeling. Excellent experience and will recommend.
Room balcony seaside view
Room beds
Tatami relax area
Hallway
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excwllwnt service and kind staff. The facility was very clean and our room had beautiful views.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A room with a view. Nice staff. Good food. Swimming pool large enough to get some exercise. Excellent overall.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great gym.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Japan. Very happy stay!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
View, location, overall
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and services
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

The payment is not clear, I just left the Hilton hotel for 3 hours and at the airport, I just found some of the payment has been charged to me without reason and without my permission, I need to talk to the manager. Can I have the email and name of the hotel manager ?
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to vacation
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a must try. Tons of amenities like driving range, tennis courts, putting golf, badminton courts, bowling and great for small children.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Japan

Really enjoyed your hotel. Amenities were great. Food was great. Staff was helpful especially with the language barrier between us. They really did great.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff is nice courtesy and food is good while my condition is not so good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Fantastic facilities. Delicious breakfast.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time during my stay. My recommendation is not to include buffet breakfast or dinner too many days like us or you will miss our local food.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking into the lobby of this hotel was an amazing experience! After travelling on several rural roads to get there, we were suddenly transported into another world. Wide and spacious, not crowded. A place to relax and to take in the ambvience of it all. The staff were the best that we have encountered in a long time, and we were thinking to ourselves that this is the 'Hilton difference, the Hilton training'. Nothing much to say about the food, other than that it was very good, whatever we chose. In fact, I was pleasently suprised at how good it was. Onsen baths were as one would expect, but the swimming pool and the pool area for children are something to take your breath away. Don't forget, we are talking about the suburbs of Odawara. Surrounding the hotel are areas of natuaral green lawns, trees and pools. We saw tadpoles in one of the pools today! At the end of the day, there is not much that I can complain about, so well done Hilton. We will be back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The million dollars of beautiful view from my room, although the bathroom was awkward I never see, no shower curtain, only half of the glass door, when we took a bath, water was all over the floor, we had to be very careful , the beds were very comfy. Buffets were delicious and A La carte dining was wonderful. The staffs services were excellent, we were very pleased.
Stayed 2 nights in Nov 2025