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Hotel Kasansui

3.0 star property
Hotel with a full-service spa, near Hakone Kowakien Yunessun

Photo gallery for Hotel Kasansui

Public bath
Hot springs
Massages
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AU$287
1 Dec - 2 Dec

Explore the area

View map
1320-72, Hakone, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪12 min walk‬
  • Place, Ōwakudani
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪18 min walk‬

Room options

View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Hakone

At Hotel Kasansui you'll be within just a 15-minute stroll of popular places like Hakone Gora Park and Ōwakudani. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. Added amenities include a vending machine. There's also limited parking, along with the convenience of free train pick-up service. .Within a 30-minute walk of this 3-property class Gora hotel, attractions include Hakone Kowakien Yunessun and Hakone Open Air Museum.

What's nearby

  • Sengokuhara Onsen - 12 min walk - 1.0 km
  • Hakone Gora Park - 12 min walk - 1.0 km
  • Ōwakudani - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 18 min walk
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪Coffee Camp - ‬18 min walk
  • ‪Gora Brewery And Grill - ‬15 min walk
  • ‪fontana - ‬18 min walk
  • ‪リビングルーム (Living Room) - ‬6 min walk

About this property

Hotel Kasansui

Hotel with a full-service spa, near Hakone Kowakien Yunessun
There's a restaurant on site. Public spaces have free WiFi. Hotel Kasansui offers its guests a full-service spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Hotel Kasansui also features a vending machine and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone hotel is smoke free.

  • 10 guestrooms or units
  • Conference rooms
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Dining venue
Hotel Kasansui offers 10 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property is unable to accommodate dietary restrictions, including gluten-free diets. Guests with food allergies should contact this property in advance.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hotel Kasansui?

Hotel Kasansui offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kasansui?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Kasansui on 1 Dec 2025 start from AU$284.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kasansui?

Yep, Hotel Kasansui has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Kasansui?

The closest beach to Hotel Kasansui is Atami Sun Beach (17 km).

Is there a spa on site at Hotel Kasansui?

Yep, there is an onsite spa at Hotel Kasansui. You'll enjoy services like massages.

Is there a free airport shuttle available at Hotel Kasansui?

No, Hotel Kasansui does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kasansui?

Yep, you can grab a meal at Hotel Kasansui's onsite restaurant.

What time are check-in & check-out at Hotel Kasansui?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Kasansui?

No, pets are not allowed.

Hotel Kasansui Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 83 reviews
Rating 8 - Good. 28 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

petros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Stayed 1 night in Jul 2023

8/10 Good

jonah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Stayed 1 night in Mar 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaiseki Breakfast and Dinner

Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Stayed 2 nights in Oct 2020

10/10 Excellent

Chatree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Stayed 5 nights in Dec 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kasansui stay

The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet cosy hotel in Gora

This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Stayed 1 night in Sep 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They did everything to ensure we had a pleasant stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Stayed 1 night in Mar 2019

10/10 Excellent

AINO

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

WAI KIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aymeric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour au calme et expérience gastronomique

Tres bon accueil et repas excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

BOHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
怀石料理很丰盛很好吃，温泉泡起来很舒服，而且人并不多，晚上来有机会独享温泉哈哈，我觉得体验绝对对得起酒店的价格。
Stayed 1 night in Oct 2024

6/10 Okay

Damien

Travelled with partner
Liked: Staff & service
Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Stayed 1 night in Aug 2024

10/10 Excellent

saika

Stayed 1 night in Aug 2024

8/10 Good

ケンイチ

Travelled with family
静かでとても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

けんいち

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not rekommended

Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Stayed 2 nights in Jul 2024

4/10 Poor

Wailok

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
1. Staff are all very nice and polite 2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle 3. Onsen is real but no good view
Stayed 1 night in Jul 2024