Suiun

4.0 star property
Ryokan with a full-service spa, steps from Hakone Gora Park

Photo gallery for Suiun

Lobby
Premium bedding, in-room safe, desk, free WiFi
Public bath
Interior detail
Premium bedding, in-room safe, desk, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$603
16 Sept - 17 Sept

Explore the area

View map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪1 min walk‬
  • Hakone Open Air Museum
    ‪10 min walk‬
  • Hakone Kowakien Yunessun
    ‪18 min walk‬

Room options

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Deep-soaking bath
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Japanese Western Style Twin Room, Private Open-Air Bath

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Deep-soaking bath
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Hakone

Suiun places you steps from Hakone Gora Park and within a 15-minute stroll of Hakone Open Air Museum. Highlights at this ryokan include a full-service spa, free self-parking and a sauna. .A day of pampering can include body scrubs and aromatherapy. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. .Within a 30-minute walk of this 4-property class Gora ryokan, attractions include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 3 min drive - 1.7 km
  • Hakone Ropeway - 6 min drive - 4.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪リバーサイド・キッチン&バー - ‬14 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Coffee Camp - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬2 min walk
  • ‪リビングルーム (Living Room) - ‬13 min walk

About this property

Suiun

Ryokan with a full-service spa, steps from Hakone Gora Park
Suiun offers its guests a full-service spa and a sauna. Public spaces have free WiFi. Suiun also features spa services, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
Suiun offers 4 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Is parking available at Suiun?

Yep, Suiun has a free self car park.

How much does it cost to stay at Suiun?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Suiun on 16 Sept 2025 start from AU$600.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Suiun?

The closest beach to Suiun is Atami Sun Beach (16.9 km).

Is there a spa on site at Suiun?

Yep, there is an onsite spa at Suiun. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Are there hot tubs in the rooms at Suiun?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Suiun?

No, Suiun does not offer an airport shuttle service.

What time are check-in & check-out at Suiun?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suiun?

No, pets are not allowed.

Reviews

Suiun Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 125 out of 148 reviews
Rating 8 - Good. 17 out of 148 reviews
Rating 6 - Okay. 1 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 4 out of 148 reviews

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Amazing staff. Wonderful accommodations! So many great things offered here for free and such a lovely relaxing environment.
Stayed 1 night in May 2025

10/10 Excellent

Mei Fan, Hongbing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very special experience, the hotel’s location is perfect and it’s like a private setting. It’s very worthwhile.
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this ryokan experience. Our room was spacious and beautifully designed. Staff were friendly and welcoming. Our room had its own onsen with hot spring water. We were given yukatas to wear throughout the hotel. Meals were excellent with personal service and kaiseki dinners. All in all, a great Japanese experience.
Stayed 2 nights in May 2025

10/10 Excellent

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Thuy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fabulous

Absolutely fabulous stay at Suiun - would highly recommend to anyone wishing to visit the Hakone region. The room was beautiful, the Kaiseki dinner was delicious and beautifully presented. The onsen was a great way to relax annd unwind after a busy few days travelling across Japan.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the friendly people! So kind
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Extremely friendly & helpful. Lots of free drinks and snacks!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Gora Oasis

We absolutely loved our stay. We only stayed one night during our two weeks in Japan, but it was by far our best stay. Our room was perfect with a great view, the in-room onsen was so relaxing, as were the private onsens outside. The staff was also so kind and helpful. We’ll definitely be recommending them to friends and family!
Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Mutsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Stayed 1 night in Mar 2025

4/10 Poor

Lakshmi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff from Manager to all levels were a bit clueless to take care of customers with different needs such as vegetarian food. We went without dinner. Staff couldn’t arrange a taxi for us. We paid 4* price but the experience we got felt like a youth hostel. Morning coffee was from a vending machine, no unman being any where to service. All in all will not recommend this place.
Stayed 1 night in Mar 2025

2/10 Terrible

Akkamapet

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
If you are vegetarian and don’t speak the language don’t even bother with this facility, we paid $400/night - staff was super unhelpful in finding a place to eat and arrange for taxi ride to the train station, unusual for a country who is so customer focused.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Suiun Hakone in March 25

The staff was superb, detail oriented and acommodating, the hotel was beautiful, peaceful, and super clean. We would stay here over and over again if we could !!
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and good service and good food
Stayed 1 night in Mar 2025

8/10 Good

ziheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiaowei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay more than one night but without breakfast and dinner
Stayed 1 night in Feb 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff facilities and dinner and breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Balqis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, clean and as shown in the images. It had everything we needed and was very comfortable. The service at Suiun was exceptional with friendly staff. It was a pleasure staying at Suiun and we would recommend this hotel to anyone visiting Hakone.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jin U

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean property
Stayed 2 nights in Dec 2024