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Suiun

4.0 star property
Ryokan with a full-service spa, steps from Hakone Gora Park

Photo gallery for Suiun

Hot springs
Garden
Premium bedding, in-room safe, desk, free WiFi
Lobby
Public bath

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$603
13 Jan - 14 Jan 2026

Explore the area

View map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪10 min walk‬

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Hakone

Suiun places you steps from Hakone Gora Park and within a 15-minute stroll of Hakone Open Air Museum. Highlights at this ryokan include a full-service spa, free self-parking and a sauna. .A day of pampering can include body scrubs and aromatherapy. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. .Within a 30-minute walk of this 4-property class Gora ryokan, attractions include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬14 min walk
  • ‪Coffee Camp - ‬8 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Gora Brewery And Grill - ‬2 min walk
  • ‪ラウンジ花影 - ‬6 min walk

About this property

Suiun

Ryokan with a full-service spa, steps from Hakone Gora Park
Suiun offers its guests a full-service spa and a sauna. Public spaces have free WiFi. Suiun also features spa services, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
Suiun offers 4 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,745 reviews
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Is parking available at Suiun?

Yep, Suiun has a free self car park.

How much does it cost to stay at Suiun?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Suiun on 13 Jan 2026 start from AU$600.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Suiun?

The closest beach to Suiun is Atami Sun Beach (16.9 km).

Is there a spa on site at Suiun?

Yep, there is an onsite spa at Suiun. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Are there hot tubs in the rooms at Suiun?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Suiun?

No, Suiun does not offer an airport shuttle service.

What time are check-in & check-out at Suiun?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suiun?

No, pets are not allowed.

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 169 reviews
Rating 8 - Good. 21 out of 169 reviews
Rating 6 - Okay. 1 out of 169 reviews
Rating 4 - Poor. 1 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing! Great food, and spoke English.
Stayed 1 night in Aug 2025

10/10 Excellent

Daryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.
Stayed 2 nights in Jul 2025

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and private and public baths
Stayed 2 nights in Jul 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful ryokan with exceptional service. Our family group of six (four adult children) stayed three nights half board in two Japanese Western Style Quad rooms, very large accommodation by Japanese standards with two x two-bed separate sleeping areas in each plus a living area. Food was delicious, particularly at dinner, with cheap reasonable wine and good beers. Meals are served in private areas commensurate with your group size. Our group of six had a brilliant private room. The lounge area downstairs is open bar with ramen served each night at 10pm. Staff were always polite and attentive, we had a wonderful waitress one night called Mochizuki who was a delight. You are a fairly steep uphill 5 -7 minute walk from Gora station (which we happily did many times) or you can take the cable car from Gora station for one stop and you are outside the front door. Could not recommend Suiun more highly (this is our third ryokan over the years). ps: if vegan is your thing, best to stay close to the inner city suburbs of Melbourne or L.A. This is rural, traditional Japan and not for you.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing in every way except the food

The hotel was amazing, the onsen and the rooms were fantastic. The service was excellent. I would advise people NOT to get the food, it was not flavorful, it was weird and many courses. There are really good food options in Gora, so enjoy the hotel and eat out in the town instead.
Stayed 1 night in Jul 2025

10/10 Excellent

Amela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great japanese style hotel with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Amazing staff. Wonderful accommodations! So many great things offered here for free and such a lovely relaxing environment.
Stayed 1 night in May 2025

10/10 Excellent

Mei Fan, Hongbing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very special experience, the hotel’s location is perfect and it’s like a private setting. It’s very worthwhile.
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this ryokan experience. Our room was spacious and beautifully designed. Staff were friendly and welcoming. Our room had its own onsen with hot spring water. We were given yukatas to wear throughout the hotel. Meals were excellent with personal service and kaiseki dinners. All in all, a great Japanese experience.
Stayed 2 nights in May 2025

10/10 Excellent

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Thuy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fabulous

Absolutely fabulous stay at Suiun - would highly recommend to anyone wishing to visit the Hakone region. The room was beautiful, the Kaiseki dinner was delicious and beautifully presented. The onsen was a great way to relax annd unwind after a busy few days travelling across Japan.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the friendly people! So kind
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Extremely friendly & helpful. Lots of free drinks and snacks!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Gora Oasis

We absolutely loved our stay. We only stayed one night during our two weeks in Japan, but it was by far our best stay. Our room was perfect with a great view, the in-room onsen was so relaxing, as were the private onsens outside. The staff was also so kind and helpful. We’ll definitely be recommending them to friends and family!
Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Mutsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Stayed 1 night in Mar 2025

4/10 Poor

Lakshmi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff from Manager to all levels were a bit clueless to take care of customers with different needs such as vegetarian food. We went without dinner. Staff couldn’t arrange a taxi for us. We paid 4* price but the experience we got felt like a youth hostel. Morning coffee was from a vending machine, no unman being any where to service. All in all will not recommend this place.
Stayed 1 night in Mar 2025

2/10 Terrible

Akkamapet

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
If you are vegetarian and don’t speak the language don’t even bother with this facility, we paid $400/night - staff was super unhelpful in finding a place to eat and arrange for taxi ride to the train station, unusual for a country who is so customer focused.
Stayed 1 night in Mar 2025