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The Fujiya Hotel

5.0 star property

Photo gallery for The Fujiya Hotel

Exterior
FLOWER PALACE JUNIOR SUITE
Garden
3 restaurants, breakfast, lunch, dinner served; French cuisine
FLOWER PALACE HERITAGE ROOM

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for MAIN BUILDING HISTORIC DOUBLE

MAIN BUILDING HISTORIC DOUBLE

MAIN BUILDING HISTORIC DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for MAIN BUILDING TWIN

MAIN BUILDING TWIN

MAIN BUILDING TWIN

9.4 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for MAIN BUILDING JUNIOR SUITE

MAIN BUILDING JUNIOR SUITE

MAIN BUILDING JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE TWIN

COMFY LODGE / RESTFUL COTTAGE TWIN

COMFY LODGE / RESTFUL COTTAGE TWIN

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE SUITE

COMFY LODGE / RESTFUL COTTAGE SUITE

COMFY LODGE / RESTFUL COTTAGE SUITE

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FLOWER PALACE JUNIOR SUITE

FLOWER PALACE JUNIOR SUITE

FLOWER PALACE JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FLOWER PALACE HERITAGE ROOM

FLOWER PALACE HERITAGE ROOM

FLOWER PALACE HERITAGE ROOM

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • Mountain view
  • 69 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds

View all photos for FORESTWING TWIN FOREST SIDE

Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN FOREST SIDE

10.0 out of 10
Exceptional
(28 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN

FORESTWING CORNER TWIN

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE

  • 82 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Forest Wing)

Twin Room, Non Smoking (Forest Wing)

Twin Room, Non Smoking (Forest Wing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

About the area

Hakone

A luxury stay in Hakone awaits you at The Fujiya Hotel. Within a 30-minute stroll, you'll find Hakone Open Air Museum and Hakone Kowakien Yunessun. Highlights at this historic ryokan include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, facials and body treatments along with access to the hot springs/mineral springs and sauna. The fine-dining restaurant, The Fujiya, serves French cuisine and is open for breakfast, lunch and dinner. Victoria is the ryokan's own bar, serving drinks along with light fare. Enjoy the gym and seasonal outdoor swimming pool as well as access to hot springs. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Miyanoshita ryokan, you'll be 2.4 km (1.5 mi) from Hakone Gora Park and 4.8 km (3 mi) from Ōwakudani.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 12 min walk - 1.0 km
  • Chisuji Falls - 20 min walk - 1.7 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.7 km
  • Hakone Gora Park - 3 min drive - 1.4 km

Getting around

  • Hakone Miyanoshita Station - 5 min walk
  • Kowakidani Station - 14 min walk
  • Tokyo (HND-Haneda) - 125 min drive

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪The Hakone Open-Air Museum Café - ‬4 min drive
  • ‪NARAYA CAFE - ‬5 min walk
  • ‪たび屋 TABIYA'S - ‬18 min walk
  • ‪奈可むら - ‬19 min walk

About this property

The Fujiya Hotel

The Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and a library are also featured at the luxury The Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hakone ryokan.

  • 120 guestrooms or units
  • 6 levels
  • 6 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 1878
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Fujiya Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Public bath open from 2:00 PM - 1:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4900 for adults and from JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 07 July and close on 31 August.
  • Pool access available from 7:00 AM to 9:00 PM
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Frequently asked questions

What is the cancellation policy at The Fujiya Hotel?

The Fujiya Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Fujiya Hotel?

Yep, The Fujiya Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Fujiya Hotel?

The closest beach to The Fujiya Hotel is Atami Sun Beach (16.3 km).

Is there a spa on site at The Fujiya Hotel?

Yep, there is an onsite spa at The Fujiya Hotel. It has a sauna and hot springs. You'll enjoy heaps of services like facials and body treatments.

Does The Fujiya Hotel have a pool?

The Fujiya Hotel has a seasonal outdoor pool and an indoor pool. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from July 07 to August 31).

What luxury perks are available at The Fujiya Hotel?

The Fujiya Hotel features a full-service spa, an indoor pool and 3 restaurants.

What makes The Fujiya Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Fujiya Hotel.

Is The Fujiya Hotel family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Fujiya Hotel is a hit with families.

Does The Fujiya Hotel serve breakfast?

Yep, full brekkie is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Fujiya Hotel?

No, The Fujiya Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Fujiya Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fujiya Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Fujiya Hotel?

No, only service animals are allowed.

The Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 541 out of 781 reviews
Rating 8 - Good. 185 out of 781 reviews
Rating 6 - Okay. 36 out of 781 reviews
Rating 4 - Poor. 11 out of 781 reviews
Rating 2 - Terrible. 8 out of 781 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
I loved it
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Nov 2025

10/10 Excellent

joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.
Stayed 1 night in Nov 2025

10/10 Excellent

Jimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Maite

Stayed 2 nights in Nov 2025

10/10 Excellent

Jingyi

Stayed 1 night in Nov 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service
Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.
Lobby
Front
Lobby
Museum
Stayed 2 nights in Nov 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, amenities
The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Hongxiang

Stayed 1 night in Oct 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Super comfy and quiet; loved the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities
This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.
Stayed 1 night in Nov 2025

10/10 Excellent

海琳

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Enol

Stayed 2 nights in Nov 2025

10/10 Excellent

Lily, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities
Great hotel. Has lots of history, spacious rooms great staff and a fabulous onsen. Also very convenient for the bus and Myonashita station. There are a few cafes and restaurants close by.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and beautiful hotel with great amenities. It was very clean. We enjoyed eating and drinking in the Victoria bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven, Wilmette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upkeep of the hotel, the attention to detail, and the quality of customer service were superb! It does not get better than this. The level of attention and responsiveness to each of us is as if there are nobody else at the hotel.
Stayed 2 nights in Oct 2025