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Hotel Description

A family-friendly stay in Hakone awaits you at Hotel Okada. You'll be 9.5 km (5.9 mi) from Hakone Open Air Museum and 9.6 km (5.9 mi) from Lake Ashi. Highlights at this ryokan include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 103 rooms feature safes, hair dryers, and phones. Nice touches to enhance your stay include slippers and free toiletries, while down comforters invite a good night's rest. Room service, wardrobes or closets, and toothbrushes and toothpaste are also available.

A day of pampering can include deep-tissue massages, facials, and aromatherapy. The buffet restaurant, Sky Lounge, is open for breakfast and dinner. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also the convenience of free valet parking.

Places within a 30-minute drive of this 4-star Hakone ryokan include Odawara Castle and Hakone Shrine.

Standard Japanese or Japanese-Western room, Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max
AU$223* Per night/room 7 Dec. - 8 Dec.

-SUISAI- Japanese-Western with Open air bath Non-smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

-SAKURA- Superior Japanese or Japanese-Western Modern Style Non-smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

-SENYU- Twin room with private hot spring bath, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Japanese or Japanese-Western Style, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

-SENYU- Japanese room with private hot spring bath, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. Hotel Okada offers its guests hot springs, a seasonal outdoor pool, and a children's pool. Event space at this ryokan measures 5199 square feet (483 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the family-friendly Hotel Okada. Valet parking is free. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 103 guestrooms or units
  • 12 levels
  • 5199 sq ft of conference space
  • 483 sq m of conference space
  • Dining venue
  • Coffee shop
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Haneda Airport (HND) (96.6 km / 60 mi)
  • Train station: Hakone Yumoto Station (1.5 km / 1 mi)
  • Parking: Free valet parking

Room Amenities

Hotel Okada offers 103 accommodations with safes and slippers. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Ensuite bathroom
  • Children's slippers
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)
  • Number of indoor hot springs - 2
  • Number of outdoor hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 7:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests may be subject to health screenings for COVID-19 at the property.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Okada
  • Hotel Okada Hakone
  • Okada Hakone
  • Okada Hotel
  • Okada Hotel Hakone Machi
  • Onsen Hotel Okada
  • Onsen Hotel Okada
  • Hotel Okada Ryokan
  • Hotel Okada Hakone
  • Hotel Okada Ryokan Hakone

You should know

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.