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The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with 3 restaurants and full-service spa

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
3 restaurants, breakfast served
Hot springs
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Spa
  • Laundry
  • Housekeeping
The current price is AU$386
10 Dec - 11 Dec

Explore the area

View map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Place, Hakone Komagatake Ropeway
    ‪3 min walk‬
  • Place, Hakone-en Aquarium
    ‪5 min walk‬
  • Place, Lake Ashi
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Bidet
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Bidet
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 40 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

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About the area

Hakone

At The Prince Hakone Lake Ashinoko you'll be within just a 5-minute stroll of Hakone Komagatake Ropeway and within 30 minutes of Kuzuryu Shrine. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a bite to eat, you can stop by one of the hotel's 3 restaurants. Additionally, you'll find a full-service spa, free Wi-Fi in public areas and a sauna. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .With a stay at this 4-property class Motohakone hotel, you'll be 1.9 km (1.2 mi) from Lake Ashi and 2.4 km (1.5 mi) from Hakone Shrine.

What's nearby

  • Hakone Komagatake Ropeway - 3 min walk - 0.3 km
  • Hakone-en Aquarium - 5 min walk - 0.4 km
  • Kuzuryu Shrine - 17 min walk - 1.4 km
  • Hakone Shrine - 4 min drive - 2.7 km
  • Lake Ashi - 4 min drive - 2.4 km

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Tokyo (HND-Haneda) - 106 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬4 min drive
  • ‪Bakery & Table 箱根 - ‬5 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪深生そば - ‬5 min drive
  • ‪小田急 あしのこ茶屋 - ‬5 min drive

About this property

The Prince Hakone Lake Ashinoko

Lakefront hotel with 3 restaurants and full-service spa
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi and wired Internet. The Prince Hakone Lake Ashinoko offers its guests a full-service spa, hot springs, and a sauna. Spa services, a terrace, and a vending machine are also featured at The Prince Hakone Lake Ashinoko. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Hakone hotel is smoke free.

  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Prince Hakone Lake Ashinoko offers 134 accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay-per-view films. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open selected days.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (83 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Return train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM until August 31, 2025. From 1 September, 2025. Return train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

What is the cancellation policy at The Prince Hakone Lake Ashinoko?

The Prince Hakone Lake Ashinoko offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on 10 Dec 2025 start from AU$383.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Prince Hakone Lake Ashinoko?

Yep, The Prince Hakone Lake Ashinoko has a free self car park.

Are there any beaches close to The Prince Hakone Lake Ashinoko?

The closest beach to The Prince Hakone Lake Ashinoko is Atami Sun Beach (14.3 km).

Is there a spa on site at The Prince Hakone Lake Ashinoko?

Yep, SPA LA PAIX（スパ・ラ ペ） is available for guests. You'll enjoy services like massages.

Is The Prince Hakone Lake Ashinoko family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as children's dinnerware in the guestrooms, it's no surprise that The Prince Hakone Lake Ashinoko is a hit with families.

Does The Prince Hakone Lake Ashinoko serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Prince Hakone Lake Ashinoko?

No, The Prince Hakone Lake Ashinoko does not offer an airport shuttle service.

Is there a bar or restaurant at The Prince Hakone Lake Ashinoko?

Yep, you can grab a meal at The Prince Hakone Lake Ashinoko's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Prince Hakone Lake Ashinoko?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Prince Hakone Lake Ashinoko?

No, pets are not allowed.

Is there a golf course on site at The Prince Hakone Lake Ashinoko?

There isn't one on site, but Hakoneen Golf Course is a short 14-minute walk away.

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 440 out of 821 reviews
Rating 8 - Good. 266 out of 821 reviews
Rating 6 - Okay. 65 out of 821 reviews
Rating 4 - Poor. 30 out of 821 reviews
Rating 2 - Terrible. 20 out of 821 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Irvin

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Beautiful stay by Ashinoko lake

We stayed for one night in this hotel. Overall we had a great stay. The hotel is located in a very beautiful remote spot, just by the lake. We had a family room with lake view. The room was very spacious and spotless clean, however the furniture and decor were slightly outdated. We enjoyed the hotel amenities especially its beautiful onsen. The staff were extremely friendly and helpful. The only drawback was that everything was closed at 18:30 when we arrived, so we had to have dinner at the hotel, and had to finish within half an hour the extremely overpriced buffet dinner as they closed at 19:00.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was iimpeccable. Beautiful views, facility and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

10/10 Excellent

andres

The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience.
Stayed 1 night in Jul 2025

4/10 Poor

Adrian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Susie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot.
Stayed 2 nights in Jul 2025

8/10 Good

Adrian

Stayed 2 nights in Jul 2025

8/10 Good

Bijoy, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with my critic feedback first: the bathroom was like airplane bathroom. The entire room is so good, it has everything what you need , Including the clothes to go to Olsen, but the bathroom is very dated, small and crampy. Staff is 5/5. They want to make sure you are happy and comfortable - their hospitality is a role model for others. Location - the best! Walkable from Tori gate View - the best! Of the lake Ashiniko There are 3 hotels nearby , including a buffet place, where chef would come to you to explain the food for non jap customers, amazing. Overall , I think it’s a great hotel if you are not too bothered about bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful, so welcoming and with a calm ambience. The staff are exemplary, doing all they can to make your stay perfect. We ate at the Grill buffet bar and all food was well displayed and delicious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent.
Stayed 1 night in Jun 2025

10/10 Excellent

Yaniv

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Orlagh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vedant

Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, classic hotel, care
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but slightly outdated hotel. Dining options after 4pm are extremely expensive, but food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Neda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited options for the dining
Stayed 1 night in May 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture.
Stayed 1 night in May 2025

2/10 Terrible

RUBEN, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property itself is undeniably beautiful—nestled right by the lake with serene views and a peaceful atmosphere. The staff were friendly and accommodating, and the food was reasonably good. However, all of that is completely overshadowed by one major issue: the discriminatory ban on tattooed guests using the onsen. Nowhere in the hotel rules or booking information was this restriction disclosed. Had I known, I would have never booked this hotel. Being refused access to a key amenity that is part of the experience—especially in a hotel of this caliber—is incredibly disappointing and feels exclusionary. It’s 2025. This kind of outdated policy should either be reconsidered or clearly communicated upfront. Beautiful setting or not, I won’t be returning—and I hope others take this into consideration before booking.
Stayed 1 night in Apr 2025

8/10 Good

Patterson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Spacious room, very dated and in need for refurbishment. Very limited dining options, very expensive especially for children. Staff are great and very attentive. Shuttle service infrequent and no taxi options early morning. Onsen was good, very clean and great views from outdoor bath.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 2 nights in Apr 2025