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HESTA Hakone

2.5 star property
Guesthouse in Hakone

Choose dates to view prices

Photo gallery for HESTA Hakone

Exterior
Public bath
Free WiFi
Room, Non Smoking (Run of House)
Lobby
Reviews
8.0

Very good

Explore the area

Map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522
  • Popular LocationŌwakudani5 min drive
  • Popular LocationLake Ashi8 min drive
  • Popular LocationHakone Kowakien Yunessun10 min drive
  • AirportTokyo (HND-Haneda)110 min drive

Room options

View all photos for Shared Dormitory

Free WiFi

Shared Dormitory

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Twin Room, Non Smoking

Free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Shared Dormitory

Free WiFi

Basic Shared Dormitory

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Japanese Western Style Room, Non Smoking

Free WiFi

Japanese Western Style Room, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Similar properties

Exterior
Family Lodge Hatagoya Hakone Sengokuhara
Parking included
Free WiFi
Air conditioning
Laundry
4.6 out of 5, Wonderful, (87)
The price is AU$104
for 1 night
includes taxes & fees
6 June - 7 June
Family Lodge Hatagoya Hakone Sengokuhara

About the area

Hakone

HESTA Hakone places you steps from Sengokuhara Onsen and within a 10-minute stroll of Hakone Pirate Ship. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas. Plus you'll find laundry facilities. .Attractions within a 10-minute drive of this Hakone guest house include Lake Ashi and Ōwakudani.
View more Guest houses in HakoneOpens in a new window

What's nearby

  • Ōwakudani - 5 min drive
  • Pola Museum of Art - 7 min drive
  • Lake Ashi - 8 min drive
  • Hakone Shrine - 8 min drive
  • Hakone Kowakien Yunessun - 10 min drive

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 110 min drive

Restaurants

  • 大涌谷くろたまご館 - 5 min drive
  • 箱根ロープウェイ株式会社桃源台駅 - 11 min walk
  • 涌わくキッチン - 5 min drive
  • 大涌谷駅食堂 - 5 min drive
  • Cafe Tune - 7 min drive

About this property

HESTA Hakone

Guesthouse in Hakone
HESTA Hakone offers its guests laundry facilities. Public spaces have free WiFi.

This Hakone guest house is smoke free.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
HESTA Hakone offers 22 accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet.
Public bath/onsen services include a yukata (Japanese robe).

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone

Frequently asked questions

What is the cancellation policy at HESTA Hakone?

HESTA Hakone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HESTA Hakone?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at HESTA Hakone on 5 June 2024 start from AU$55.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HESTA Hakone?

The closest beach to HESTA Hakone is Atami Sun Beach (17.1 km).

Is there a free airport shuttle available at HESTA Hakone?

No, HESTA Hakone does not offer an airport shuttle service.

What time are check-in & check-out at HESTA Hakone?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at HESTA Hakone?

No, pets are not allowed.

HESTA Hakone Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Vicent

8/10 Good

BEE BEE

Stayed 1 night in Nov 2023

4/10 Poor

Feng Ren

Liked: Staff & service
Disliked: Cleanliness, amenities
There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food. My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench. The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth. If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful.
Stayed 1 night in Nov 2023

8/10 Good

Daphne

Travelled with partner
Liked: Cleanliness
For an economy property, it was fine. A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning)
Stayed 1 night in Oct 2023

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Stayed 1 night in Jul 2023

10/10 Excellent

Julie Ann

Travelled with group
Liked: Staff & service, property conditions & facilities
The room was spacious, the staff was polite, & the place is homy
Stayed 1 night in Dec 2021

10/10 Excellent

しんぺい

Stayed 1 night in Feb 2024

2/10 Terrible

YAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024