Hoshino Resorts KAI Hakone

Guests will be asked to pay the following charges at the property:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

• Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
• One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
• As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.