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Sheraton Guangzhou Hotel

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4 restaurants; breakfast, lunch, dinner and brunch served
Property video
A hotel room with a large bed, a sitting area, and a city view.
Club Suite, 1 Bedroom | Living room
4 restaurants; breakfast, lunch, dinner and brunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$197
includes taxes & fees
12 July - 13 July

Explore the area

View map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Tee Mall
    ‪2 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Taikoo Hui
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with a large window, two beds, a sofa, a desk, and a chair.

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, a chair, and a sofa. There is a large window with a city view.

Premier Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large window, two beds, a sofa, a desk, and a chair.

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape through large windows.

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

A modern hotel room with a sectional sofa, a small table, and a chair. There is a large window offering a city view.

Club Suite, 1 Bedroom

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom

A spacious living area with a sofa set, a coffee table, and a glass-top table.

Presidential Suite, 1 Bedroom

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape through large windows.

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Guangzhou

Sheraton Guangzhou Hotel places you in the heart of Guangzhou, connected to a shopping centre and 1.4 km (0.9 mi) from Taikoo Hui. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The seafood restaurant, Bene Italian & Seafood, is open for lunch and dinner. & More by Sheraton is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Tianhe hotel include Canton Tower and Yuexiu Park.

What's nearby

  • Tee Mall - 2 min walk - 0.2 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Taikoo Hui - 12 min walk - 1.1 km
  • Guangzhou Opera House - 2 min drive - 2.1 km

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 47 min drive

Restaurants

  • ‪Oakwood Premier - ‬3 min walk
  • ‪禄鼎记 | Chinese Hotpot - ‬4 min walk
  • ‪Tang堂 - ‬5 min walk
  • ‪石板街 - ‬1 min walk
  • ‪居酒屋 西山 - ‬3 min walk

About this property

Sheraton Guangzhou Hotel

Sheraton Guangzhou Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Guangzhou Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 445 guestrooms or units
  • 33 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 55-inch LED televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Sofitel Guangzhou Sunrich
Tianhe
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$145
includes taxes & fees
19 July - 20 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 69 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's pool
  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - December 2022
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 69 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 9144010169154142X5. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Guangzhou Hotel?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on 12 July 2026 start from AU$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Guangzhou Hotel?

Yep, Sheraton Guangzhou Hotel has a free self car park. Onsite parking is limited.

Does Sheraton Guangzhou Hotel have a pool?

Sheraton Guangzhou Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel features an outdoor pool, a steam room and 4 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Sheraton Guangzhou Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Sheraton Guangzhou Hotel.

Is Sheraton Guangzhou Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as baby baths and free infant beds in the guestrooms, it's no surprise that Sheraton Guangzhou Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Guangzhou Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Guangzhou Hotel serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Guangzhou Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Guangzhou Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Guangzhou Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Guangzhou Hotel?

No, only service animals are allowed.

Sheraton Guangzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 966 reviews
Rating 8 - Good. 268 out of 966 reviews
Rating 6 - Okay. 46 out of 966 reviews
Rating 4 - Poor. 16 out of 966 reviews
Rating 2 - Terrible. 11 out of 966 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, clean rooms. Comfy beds. Really helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean and spacious rooms. The staff are friendly and courteous, making the stay very pleasant. Facilities are excellent, with a well equipped gym offering a good variety of equipment and a nice swimming pool to relax in.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jingyi

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room; staff was friendly and helpful. Location is great.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and staff were very helpful and friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with my family!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mubarak A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and location, its just perfect for everything.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irene Victoria Puay Hwee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very courteous
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Eric

Great
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yanban

Liked: Cleanliness, property conditions & facilities
Great location, large and comfy room. Courteous staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptionally clean, modern, and beautifully decorated, including our room which was comfortable and well maintained. The reception staff were always pleasant, professional, and attentive, showing genuine care for our needs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ee San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside major shopping malls, ideal for food/shopping.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yim Ping Tiffany

Liked: Cleanliness, staff & service, amenities
Staff is friendly and helpful. Our room is spacious and comfortable. Location is convenient as it is connected to a mall and close to a metro station.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

BEGONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHIG WAS OK
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Haiying

Liked: Cleanliness, staff & service, amenities
The room is clean, the staff is very friendly. Breakfast is excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a lovely place to be.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bing Jye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and convenient
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great and close to shops and subway.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Cherry

Stayed in club access level. Great view of the stadium and conven
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, amenities
Excellent location to shopping and many good eateries. All within walking distance. Housekeeping did wonderful job daily. Check in was seamless when we arrived at past midnight. All staffs were helpful and friendly.. shout out to Ms Rita for assisting me on getting around as it’s my first visit to GZ and won’t be last. Will definitely come back to Sheraton again when visit GZ.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in.. it’s my second time stay in this hotel. Come back again because of the location, surrounded by great food and shopping. Huge and very clean room with nice city view. Excellent sound proof room as I am a light sleeper. Their bed and pillow are really comfortable. I always wake up fresh with no backache. Also their friendly and helpful staff, especially Jun who recommended great food/ restaurants. Will be back again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tongkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very friendly!
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Bee-Theng

Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Location fantastic, near shopping malls, wide food choices , subway next to hotel. Hotel outdoor swimming pool has a good view of its surrounding and is nice to sit and chill out.
Stayed 3 nights in Dec 2025