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Sheraton Guangzhou Hotel

5.0 star property
Luxury Guangzhou hotel connected to a shopping centre, within walking distance of Taikoo Hui

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Sheraton Guangzhou Hotel

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Club Premier Suite, Club lounge access, 1 Bedroom Suite
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Presidential Suite, 1 Bedroom | City view

Overview of Sheraton Guangzhou Hotel

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000
  • Popular LocationTaikoo Hui9 min walk
  • Popular LocationCanton Tower6 min drive
  • Popular LocationCanton Fair Complex9 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)48 min drive

Room options

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

View from room

Grand Deluxe, Guest room, 1 King, City view, Corner room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 2 Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

View from room

Club Grand Deluxe, Club lounge access, Guest room, 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 1 King, City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 1 King, City view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Guangzhou Marriott Hotel Tianhe
Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (592)
The price is AU$248
for 1 night
includes taxes & fees
9 May - 10 May
Guangzhou Marriott Hotel Tianhe

About the area

Guangzhou

Sheraton Guangzhou Hotel places you in the heart of Guangzhou, connected to a shopping centre and 0.7 km (0.5 mi) from Taikoo Hui. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The seafood restaurant, Bene Italian & Seafood, is open for lunch and dinner. & More by Sheraton is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Tianhe hotel include Baiyun Mountain and Canton Tower.

What's nearby

  • Taikoo Hui - 9 min walk
  • Baiyun Mountain - 5 min drive
  • Canton Tower - 6 min drive
  • Beijing Road Pedestrian Street - 8 min drive
  • Canton Fair Complex - 9 min drive

Getting around

  • Guangzhou East Railway Station - 8 min drive
  • Shipaiqiao Station - 10 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • Jiang By Chef Fei - 6 min walk
  • The Taikoo Lounge - 4 min walk
  • 川国演义 - 5 min walk
  • 秋叶港式寿司吧 - 5 min walk
  • 广州萨莉亚餐饮有限公司 - 5 min walk

About this property

Sheraton Guangzhou Hotel

Luxury Guangzhou hotel connected to a shopping centre, within walking distance of Taikoo Hui
Sheraton Guangzhou Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the luxury Sheraton Guangzhou Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 445 guestrooms or units
  • 33 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and a safe. A pillow menu is available. 55-inch LED televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and hairdryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rug in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 33 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2011
  • Designated smoking areas
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Guangzhou Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The tax ID number is 9144010169154142X5. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Guangzhou Hotel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on 12 May 2024 start from AU$210.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Guangzhou Hotel?

Yep, Sheraton Guangzhou Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Sheraton Guangzhou Hotel?

Yep, there is an onsite spa at Sheraton Guangzhou Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sheraton Guangzhou Hotel have a pool?

Sheraton Guangzhou Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Sheraton Guangzhou Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Sheraton Guangzhou Hotel.

Is Sheraton Guangzhou Hotel family-friendly?

You bet! With amenities like a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Sheraton Guangzhou Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Guangzhou Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Guangzhou Hotel serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Guangzhou Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Guangzhou Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Guangzhou Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Guangzhou Hotel?

No, pets and service animals are not allowed.

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 651 reviews" "
Rating 8 - Good. 217 out of 651 reviews" "
Rating 6 - Okay. 38 out of 651 reviews" "
Rating 4 - Poor. 15 out of 651 reviews" "
Rating 2 - Terrible. 8 out of 651 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

C K WILLIAM

Stayed 1 night in Jan 2024

10/10 Excellent

chung fai

Stayed 3 nights in Dec 2023

8/10 Good

Jiajun

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and easy access to shopping malls and airport but facilities a bit old
Stayed 10 nights in Dec 2023

10/10 Excellent

Kuangchih

Stayed 1 night in Dec 2023

8/10 Good

Choi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Wai Ying Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice and always offers help promptly.
Stayed 2 nights in Nov 2023

10/10 Excellent

ELLEN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place.
Stayed 1 night in Nov 2023

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, Zero Zhang went out of her way to help.
Stayed 8 nights in Oct 2023

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 2 nights in Nov 2023

2/10 Terrible

Ching

Stayed 1 night in Nov 2023