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Mandarin Oriental, Guangzhou

Property class: 5 and above

Photo gallery for Mandarin Oriental, Guangzhou

A modern spa with a circular hot tub, large windows, and a minimalist design.
A modern lobby with a reception desk, two elevators, and a large window with a view of greenery.
An outdoor dining area with wicker chairs and tables, umbrellas, and a bar visible through the glass.
A bar area with wooden ceiling, hanging lanterns, and a bartender at the counter.
A modern hotel room with a large bed, a seating area with a chair and ottoman, a small table with flowers, a TV, and a city view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$445
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Taikoo Hui
    ‪5 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪47 min drive‬

Room options

View all photos for Club Deluxe, Room, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Club Deluxe, Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe, Room, 2 Single Beds

A hotel corridor with bookshelves, seating, and a dining area.

Club Deluxe, Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Club Room, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A sculptural tree installation in a lobby with a modern elevator in the background.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A sculptural tree installation in a lobby with a modern elevator in the background.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A sculptural tree installation in a lobby with a modern elevator in the background.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Executive Suite, 1 King Bed

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Premier Suite, 1 King Bed

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed (Executive)

A hotel corridor with bookshelves, seating, and a dining area.

Club Suite, 1 King Bed (Executive)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed (Premier)

A hotel corridor with bookshelves, seating, and a dining area.

Club Suite, 1 King Bed (Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room

A modern lobby with a reception desk, two elevators, and a large window with a view of greenery.

Superior Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Guangzhou

Mandarin Oriental, Guangzhou puts you in the heart of Guangzhou, connected to a shopping centre and within just a 10-minute stroll of Taikoo Hui and Grandview Mall. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Jiang by Chef Fei, serves Chinese cuisine and is open for lunch and dinner. LIÁNG is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 18729 square feet (1740 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Tianhe hotel include Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Taikoo Hui - 5 min walk - 0.4 km
  • OneLink Walk - 5 min walk - 0.4 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Tee Mall - 14 min walk - 1.2 km

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 47 min drive

Restaurants

  • ‪炳胜品味 - ‬1 min walk
  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪Jade Garden 翠園 - ‬3 min walk
  • ‪The Loft - ‬3 min walk
  • ‪新元素 | Element Fresh - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

Mandarin Oriental, Guangzhou offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 18729 square feet (1740 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and multilingual staff are also featured at the luxury Mandarin Oriental, Guangzhou.

This 5-star Guangzhou hotel is smoke free.

  • 263 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18729 sq ft of conference space
  • 1740 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Jiang by Chef Fei
  • LIÁNG
  • Mandarin Oriental Cake Sh
  • TANG
  • The Loft

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 816.2 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Guangzhou?

Mandarin Oriental, Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Guangzhou?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Guangzhou on 19 Nov 2026 start from AU$445, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Guangzhou?

Onsite parking is limited.

Is there a spa on site at Mandarin Oriental, Guangzhou?

Yep, there is an onsite spa at Mandarin Oriental, Guangzhou. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Mandarin Oriental, Guangzhou have a pool?

Mandarin Oriental, Guangzhou has an outdoor pool and a kids' pool.

What luxury perks are available at Mandarin Oriental, Guangzhou?

Mandarin Oriental, Guangzhou features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Mandarin Oriental, Guangzhou a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mandarin Oriental, Guangzhou.

Is Mandarin Oriental, Guangzhou family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental, Guangzhou is a hit with families.

Does Mandarin Oriental, Guangzhou serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental, Guangzhou?

No, Mandarin Oriental, Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Oriental, Guangzhou?

Yep, you can grab a meal at Mandarin Oriental, Guangzhou's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Mandarin Oriental, Guangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Guangzhou?

Cats and dogs are welcome at Mandarin Oriental, Guangzhou, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Mandarin Oriental, Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 483 reviews
Rating 8 - Good. 68 out of 483 reviews
Rating 6 - Okay. 19 out of 483 reviews
Rating 4 - Poor. 3 out of 483 reviews
Rating 2 - Terrible. 9 out of 483 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Guangzhou. Can always rely on them for everything.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really enjoyed the whiskey bar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and staff were all friendly and helpful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated, efficient staff, nice amenities
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excellent location and great rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Property and food and amenities as well as location is second to none
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, lovely amenities. Excellent Location .
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Getting old
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Clean room, staff was helpful and was in a convenient place.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have previously stayed at Mandarin Oriental in Singapore and the service was no less at Mandarin Oriental Guangzhou. One of the best. Highly recommend!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Absolutely great , great time , great location, great service
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent service!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great room and great emplacement
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family trip of 4 adults 2 kids, we book two superior rooms and requested for side by side room but unfortunately was given quite far apart (although on same floor). The check in process is unusually long and staff can’t give accurate information such as the breakfast rate and one of the staffs even told me 2 and 4 years old kids breakfast are chargeable. Otherwise the location of hotel is good, linked directly with a luxury mall with some nice restaurants nearby.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in everything
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, comfortable room, clean room
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Stayed 4 nights in Oct 2025