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Guangzhou Phoenix City Hotel

4.5 star property
Baroque hotel connected to the convention centre in Guangzhou with 3 restaurants

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Photo gallery for Guangzhou Phoenix City Hotel

Lobby
Bicycling
Exterior
Commercial Suite
3 restaurants, breakfast served
Reviews
7.6

Good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340
  • Popular LocationCanton Fair Complex21 min drive
  • Popular LocationCanton Tower25 min drive
  • Popular LocationChimelong Paradise28 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)61 min drive

Room options

View all photos for Deluxe room

Pillow-top beds, free minibar items, in-room safe, desk

Deluxe room

Highlights

Garden
Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Pillow-top beds, free minibar items, in-room safe, desk

Deluxe Suite

Highlights

Garden
Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Pillow-top beds, free minibar items, in-room safe, desk

Executive Room

Highlights

Garden
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Commercial Suite

Commercial Suite

Commercial Suite

Highlights

Garden
Balcony or patio
Separate sitting area
Air conditioning
Fridge
Minibar (some free items)
HDTV
Washer/dryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior room

Pillow-top beds, free minibar items, in-room safe, desk

Superior room

Highlights

Garden
Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Hyatt Regency Guangzhou Zengcheng
Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (8)
The price is AU$125
for 1 night
includes taxes & fees
30 May - 31 May
Hyatt Regency Guangzhou Zengcheng

About the area

Guangzhou

At Guangzhou Phoenix City Hotel, you'll be connected to the convention centre and 7.9 km (4.9 mi) from Eastern Suburbs Park. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at 疯狂城 Suana can include massages and facials. The restaurant, Vienna Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, kids' club and outdoor tennis court. 3003 square feet (279 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a free manager's reception and Access to hot tub. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 4.5-property class Zengcheng hotel include Guangzhou Junming Happy World and Nanhai Temple.

What's nearby

  • Canton Fair Complex - 21 min drive
  • Canton Tower - 25 min drive
  • Chimelong Paradise - 28 min drive
  • Beijing Road Pedestrian Street - 28 min drive
  • Chimelong Water Park - 30 min drive

Getting around

  • Shacun Station - 5 min drive
  • Guangzhou East Railway Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • 食冠天下 - 15 min walk
  • 下龙湾 - 5 min drive
  • 猫屎咖啡 - 18 min walk
  • 金色休闲吧 - 19 min walk
  • One Coffee Bar - 17 min walk

About this property

Guangzhou Phoenix City Hotel

Baroque hotel connected to the convention centre in Guangzhou with 3 restaurants
Guangzhou Phoenix City Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Guangzhou Phoenix City Hotel. A free area shuttle within 1 km is available. Self parking is free.

Smoking is allowed in designated areas at this Baroque Guangzhou hotel.

  • 1 building
  • 573 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2003
  • Manager's reception (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Guangzhou Phoenix City Hotel offers 573 accommodations with washers/dryers and minibars (stocked with some free items). Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 疯狂城 Suana. Services include facials and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10:30 PM at scheduled times and on request
  • Free area shuttle up to 1 km
  • Area shuttle
  • Limo/town car service
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 for adults and CNY 54 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Chinese Restaurant
  • Japanese Restaurant
  • No.99 Bar
  • Vienna Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Baroque architecture
  • Building
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

Outdoor space

  • Balcony/patio
  • Yard

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 108 for adults and from CNY 54 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Phoenix City
Guangzhou Phoenix City Hotel
Phoenix City Guangzhou
Guangzhou Phoenix City
Guangzhou Phoenix City Hotel Hotel
Guangzhou Phoenix City Hotel Guangzhou
Guangzhou Phoenix City Hotel Hotel Guangzhou

Frequently asked questions

Is parking available at Guangzhou Phoenix City Hotel?

Yep, Guangzhou Phoenix City Hotel has a free self car park and free extended parking.

How much does it cost to stay at Guangzhou Phoenix City Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Guangzhou Phoenix City Hotel on 19 May 2024 start from AU$95.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Guangzhou Phoenix City Hotel?

Yep, 疯狂城 Suana is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Guangzhou Phoenix City Hotel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Guangzhou Phoenix City Hotel?

Guangzhou Phoenix City Hotel features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds, 24-hour room service and private yards.

What makes Guangzhou Phoenix City Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Guangzhou Phoenix City Hotel.

Does Guangzhou Phoenix City Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Guangzhou Phoenix City Hotel?

No, but there's an airport shuttle that runs from 6 AM - 10:30 PM on request for a fee.

Is there a bar or restaurant at Guangzhou Phoenix City Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Guangzhou Phoenix City Hotel?

Check-in begins at 2 PM. Check-out time is 2 PM.

Are pets allowed at Guangzhou Phoenix City Hotel?

No, pets are not allowed.

Guangzhou Phoenix City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 74 reviews" "
Rating 8 - Good. 31 out of 74 reviews" "
Rating 6 - Okay. 17 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel Try to get the lake view
Stayed 1 night in Nov 2020

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
I have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure.
Stayed 5 nights in Jan 2018

6/10 Okay

LORI A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cannot recommend
Although we arrived very late, the staff was pleasant! However, they told us nothing about where the buffet was located and we missed it. The tap water I used just to brush my teeth made me terribly sick with stomach cramping, dry heaves, sweating and diarrhea. Our room was not clean. The bathroom walls were dirty with some substance, the tea cup had unknown brown liquid in it. There was water in the tea kettle. I would not recommend this hotel or stay there again.
Stayed 1 night in Jun 2017

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Knock Your Expectations Half a Notch
Whatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Generally very good for the price. Location suited our requirements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, far from everything.
Customer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended.

6/10 Okay

Roger, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel bad location
I wish this hotel was different location. It takes one hour for shuttle to go to station or exhibition center. Taxi guys will rip you at night to go to this hotel with 4X price. Virtually nothing else exists within walking distance of this hotel.

8/10 Good

Tim

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Employees needs speak English
Employees needs speak English This is a international hotel but the associated only speaks chimes. It's important people whose speaks English